Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

My wifi works so poorly now that I had to turn off my wifi to even write this review. I cannot get a connection to persist for more than 15 minutes, as it drops from device to device and is totally un... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

waited 25 mins on hold, pressed 9 for english and the rude useless female hung up on me

Noté 1 sur 5 étoiles

I have been without power for more than 24 hours without an explanation every time I contact Luma. Twice I received a call from a computer saying that my service was already restored. Probably to make... Voir plus

Noté 1 sur 5 étoiles

What is everyone talking about? I was so optimistic and prepared ordered and paid their higher than normal router price for the experience. Well it's been awful after giving it over 6 months and many... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Électronique & technologie

À propos de Luma

Informations provenant de diverses sources externes

Luma was created by Dr. Paul Judge and Mike Van Bruinisse. Paul and Mike have worked together for 15 years solving complex networking and security problems for the largest companies in the world.

With the rise of the connected home, people are using more devices than ever. Home WiFi networks now need to be able to keep every one of them running and fully secure. Mike, Paul, and the team decided to use their expertise to create the perfect, personalized WiFi network for everyone.

On that day, Luma was born. Since then, the mission has been the same: To create the fastest, simplest, most secure, and most reliable home network that’s equipped for the technology of today, and tomorrow.


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

96 avis

5 étoiles
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Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No more dead spots!

I like in a 1920's house and we had major wifi dead spots in our master bedroom and sunroom. The Luma's have made it possible to watch Game of Thrones in bed! I couldn't be happier!

16 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

My WIFI, only better.

Luma offers something I have been looking for for years: a simple offering to easily manage my personal WiFi network. From set up, configuration and daily monitoring, Luma provides me with the tools I need to easily maintain my network. I love the ability to see what devices are connected, match them to users, and to be able to set parental controls over users who should not have access to the entire Internet. It also gives me power to limit Internet access by users when they should be focused on more important things in life.

16 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Luma is amazing!

Luma was so easy to install and now that it's up and running in our home, our wifi is excellent. We are especially grateful for and impressed with the security features for all devices since we have two tech-savvy young boys.

16 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Loving LUMA

Wi-Fi works excellent thru out the house. So easy to set up. Love having access on my phone for when I'm not at home!

16 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Top-of-the-line quality, never before seen user interface and exceptionally beautiful installation and user experience

Luma has revolutionized my experience with the internet. Being a tech nerd/guru & high-volume AirBnB host I've been able to simultaneously connect 11 personal devices: 3 phones, 4 smart-TVs, 2 Nest thermometers, 2 iMacs while supporting 30-50 AirBnB guest devices.
The user interface is the most beautiful thing I've ever seen, it works seamlessly on my iPhone 6 Plus and rarely do I see such an aesthetically pleasing app. My 68 year old uncle can use it. The BEST part is I have COMPLETE control over my internet system, with the PLETHORA of risks my Home Network has.
I will be installing Luma Surround Wi-Fi systems in ALL of my properties.
Lastly, the customer support is goes above and beyond consistently to help me with any issues I might be experiencing. When I was getting 15% network disconnection Luma Support Team was there to quickly fix my issues. You can't buy that kind of customer service, until now.

15 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Setup was easy, functions great and puts my mind at ease!

Device security is always a concern and the Luma system has that which is great! We have a lot of wi-fi enabled devices like our TV and even our speaker system in addition to the usual laptops, tablets and phones. It is great that the Luma system protects everything! The setup was easy initially and when we had some friends over the guest network functionality worked great! The streaming and bandwidth issues we used to have are much smoother now with the three Luma device system we bought! Highly recommend this product!

15 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent product, easy installation!

As someone who is relatively computer illiterate, I found setting up and using the Luma to be very simple. I had been having a lot of issues with my Internet (from AT&T UVerse) prior to setting up this device and had lost a lot of important work due to connectivity issues.

We set up three Luma devices in our house--one in the basement, one on the main floor, and one in the guest bedroom. They are small and blend in well with existing decor, unlike bulky wireless products I have used in the past. I have been able to use the Internet for a variety of different tasks, including streaming videos, since installing the Luma devices, and had no issues. I highly recommend this product to everyone.

14 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Great coverage!

I love being able to get wifi in the whole house, especially in my room and in the basement.

14 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

The WIFI network I've been looking for. Flawless!

Extend your wifi network with ease and get rich features to go along with it. The setup was a breeze and we now have a strong wifi signal throughout the house. The app gives us the tools to manage our internet for every user in ways we never thought possible. I highly recommend Luma!

14 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Luna review

Very easy set up, and easy to use. I like the fact that I can set controls that will help me manage my kids and their Internet use. Very good product.m

14 juin 2016
Avis spontané

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