Lunarpara Avis 78

TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I would leave zero if possible. I’ve waited a month and it still says “awaiting shipment” I asked for a refund and their customer service emailed me trying to say it’s already left the facility. I che... Voir plus

Noté 1 sur 5 étoiles

The coat I purchased at $125+ was not quite large enough and the zipper was not user friendly. I reached out and customer service responded promptly. However, they offered me a refund or gift card i... Voir plus

Noté 1 sur 5 étoiles

DO NOT purchase anything from lunarpara! This company is a scam. Purchased 3 items which didn’t at all match their deceptions, poor poor quality, took a month to arrive, and when tried to return unwor... Voir plus

Noté 5 sur 5 étoiles

The clothing items is what I was most excited about. It is my first time ordering and I am looking forward to wearing the clothes. One thing I am worried about is if I was on a legitimate website or a... Voir plus


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

78 avis

5 étoiles
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Noté 1 sur 5 étoiles

I would leave zero if possible

I would leave zero if possible. I’ve waited a month and it still says “awaiting shipment” I asked for a refund and their customer service emailed me trying to say it’s already left the facility. I checked again and lo and behold it still says “awaiting shipment” and they are REFUSING to refund my order and outright lying. Do not waste your time with this company. I will be posting this review on every social that I have.

9 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT WASTE YOUR MONEY

Tried to return and item. It took 4 emails to get a response to return the item. We followed instructions, sent the item back only to have them refuse the package. HORRIBLE CUSTOMER SERVICE!!

18 février 2026
Avis spontané
Noté 1 sur 5 étoiles

DONT BUY! SCAM

I also wish i could give a negative star! They sent the wrong item and told me they can give a PARTIAL refund. They suck and definitely learned my lesson the hard way that the website is BS and a scam! I took the loss

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Complete SCAM

Complete SCAM, product was garbage return process was ABSURD, and when i returned and followed EVERY PROCEDURE, they DIDN'T REFUND me !!! they just stole my $$

I'd give NEGATIVE stars if I could.

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. I’m out $140. SCAM. Do NOT purchase. Placed an order tried cancelling because they hadn’t sent a confirmation or shipped after 5 days. Sent 2 emails requesting cancellation (they don’t have any other way to contact them). They ignored me, shipped the items THEN responded saying they couldn’t cancel because they already shipped the items. I then said I needed the return information so I could return the items once I got them since I no longer needed them hence why I was cancelling. They told me I needed to have the items in possession before they could give me return instructions. Finally got the items delivered 28 days after purchase. Emailed them asking for return instructions and for weeks they just gave me the run around. Then finally becoming completely unresponsive altogether. I still have the unopened package and I’m PISSED. Do NOT order from them.

14 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

GHOSTED...

The coat I purchased at $125+ was not quite large enough and the zipper was not user friendly. I reached out and customer service responded promptly. However, they offered me a refund or gift card in the amount of $35. Thus, I requested an exchange instead, this way we both win. THEY HAVE GHOSTED ME EVER SINCE -- It's been 6 days without any response for resolution, despite me prompting them every couple of days. VERY UNPROFESSIONAL AND BAD FOR BUSINESS!

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

A COMPLETE SCAM COMPANY

A COMPLETE SCAM COMPANY
Bought a dress, didn't get it until a month later, horrible, plastic-type material, awful smell of oil, one sleeve smaller, neckline crooked, tried using their return system, was given 3 options to get half of my money back, finally found a secondary email, got a message with a return address, paid for trackable package, got the package back as "Refused" from the address they had given me, asked what they were going to do, they refunded me the total I paid for the dress, minus $9.12, which they said, "was because they don't refund discounts." WHAT??? I'm finally walking away, but this company should be brought up on charges of consumer fraud.

19 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I loved the merchandise & it was really easy to ck out only thing I thought would be better is if you dint have to spend 100 to get free shipping. But other than that I have no issues. Ive neve ordered from you before so not sure how long it will take for my stuff to arrive .

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Horrible Cheap Clothing!!!

Worst company to deal with!!! Three weeks to ship then when the dresses ordered showed up they are complete cheap crap and look nothing like the photographs on the website. I reached out to return and they said I needed to take photos of the clothing. Why can’t I just ship it all back and get a refund? I think this is a big scam! DO JOT ORDER GROM THIS HORRIBLE SCAMMING COMPANY!

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Zero stars

Zero stars. I was scammed out of 130 $ on my birthday!
I bought a very cool coat for myself. It was weeks and then months . I had contacted the company several times to inquire about my order, to which they informed me it was shipped to the wrong address and that I would have to pay another 10.00$ pay pal ( sketchy) I refused and asked for a refund. They said the merchandise’s had been destroyed and offered me a 10.00 coupon for their store. BUYER BEWARE! Never again

28 août 2025
Avis spontané

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