Placed an order that was cancelled 8 days later due to a confirmation process that wasn't explained on the website or order email confirmation. But will give 5 stars for the specific customer servi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great selection, awesome Black Friday sale, surprised by little extra goodies in my shipment, and timely shipping! I would definitely shop here again and recommend it to friends!! Only thing is could... Voir plus
L'entreprise a répondu
Luvoqa has an awesome, curated collection of body-safe sex toys and accessories. I appreciate their gender-neutral and inclusive marketing. And they have free shipping! (I got my packages within a w... Voir plus
L'entreprise a répondu
We got our product earlier than expected, and it was in perfect condition. The price was comparable, if not a little lower, than other sites we checked. The only reason I’m not giving 5 stars is becau... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
LUVOQA enhances everybody's pleasure through body safe sex toys. We curate the best items from premium brands, so you can shop assured that you are choosing from well-reviewed, award-winning, and only body safe products.
Coordonnées de contact
New York, Etats-Unis
- (646) 450-2788
- customerservice@luvoqa.com
- luvoqa.com
100% Recommended
Great selection, awesome Black Friday sale, surprised by little extra goodies in my shipment, and timely shipping! I would definitely shop here again and recommend it to friends!!
Only thing is could say is that the website could be better at filters, aka by “brand”, and logging in to see your order status.
3 décembre 2018
Avis spontané
Réponse : LUVOQA
Thank you so much! We're glad you enjoyed our Black Friday Cyber Monday sale. It's one of our favorite promotions that we run each year. On adding additional filters to sort by brand, etc, this is a great idea. We've added this to our development queue so that we can push it to the site in a coming release. On logging into the site/customer accounts, we deliberately omit this feature because we want to collect and store as little data as possible about our customers in order to protect their privacy. Fortunately, you can check the status of your order anytime via the tracking number sent to you in the shipping confirmation email. We appreciate your feedback and don't hesitate to reach out if we can be of any help with your next purchase!
Gotta LUV LUVoqa!
Easy to shop, fast shipping, and great high end products. I love the discreet unmarked shipments maintaining buyers’ privacy. It would be nice to add customer reviews of each product as it would definitely help with the decision making process. Five stars for a great online shopping experience!
10 novembre 2018
Avis spontané
Réponse : LUVOQA
Thanks so much for your kind review! On adding customer reviews to each product, this is a great idea and frequently requested feature. It's in our development queue and we hope to push it to the site soon. We appreciate your feedback and look forward to helping you with your next purchase!
I luv Luvoqa💓
Easy checkout process and fast shipping. Customer service was great, thank you so much 😊💓
13 octobre 2018
Avis spontané
Réponse : LUVOQA
Thanks so much for your kind words, we're glad you had a great experience, and we look forward to helping you with your next purchase!
The best <3333333
29 septembre 2018
Avis spontané
Réponse : LUVOQA
Thank you so much! We appreciate your business. Let us know if we can be of any help with your next purchase.
Great!
Luvoqa has an awesome, curated collection of body-safe sex toys and accessories. I appreciate their gender-neutral and inclusive marketing. And they have free shipping! (I got my packages within a week of placing the order.) I really like that the company only sells totally body-safe items- I was able to buy toy cleaner without spending ages researching it to make sure there's nothing funky in it.
I do wish the site had a section for reviews- it was a little inconvenient to have other tabs open to check out products while shopping- but this is probably not feasible yet. The site is still fantastic.
15 août 2018
Avis spontané
Réponse : LUVOQA
Thanks so much for your kind review! As you know, we spend a lot of time researching toys to determine which products are body safe and which have potential issues and need to be excluded from our inventory. We're glad that our efforts made your shopping experience an enjoyable and easy one. On adding on-site item reviews, this is a great idea and frequently requested feature. We'll certainly consider this change for a coming release. We appreciate your feedback!
Customer service was absolutely…
Customer service was absolutely fantastic; attentive, polite and just nice to deal with.
I would certainly recommend this team.
10 août 2018
Avis spontané
Réponse : LUVOQA
Thank you for your kind words! We appreciate your business and let us know if we can be of any help with your next purchase.
best customer service
Such good customer service. I had some bad experiences with big box stores... and Luvoqa service was such a great experience compared. I'm never going back. THIS is a store worth shopping at.
1 juillet 2018
Avis spontané
Réponse : LUVOQA
Thanks so much for your kind words - we're always here to help!
Lunch anytime before I start feeling…
Lunch anytime before I start feeling harder for you
8 mai 2018
Avis spontané
Réponse : LUVOQA
Thank you for your admiration of our store. We hope you'll shop with us again in the future!
Luvoqa provided fast shipping and was…
Luvoqa provided fast shipping and was exactly as described. Will be a returning customer.
4 avril 2018
Avis spontané
Réponse : LUVOQA
Thank you for your review and don't hesitate to reach out if we can be of any help with your next purchase!
Réponse : LUVOQA
Grazie mille, thank you, for your review and don't hesitate to contact us if we can be of any help with your next purchase!
Couldn't ask for more
Product arrived quickly and was exactly as described. Couldn't ask for more! A+
18 février 2018
Avis spontané
Réponse : LUVOQA
Thank you for your review and don't hesitate to reach out if we can be of any help with your next order!
Excellent customer support, great info. Recommend!
High quality site for customers who value quality and service. I especially liked the customer service. Having a real-life customer agent at your service who can literally provide live support and Q&A is great. Great site for newbies and great products for other users as well.
15 janvier 2018
Avis spontané
Réponse : LUVOQA
Thank you for your kind words - we've passed them along to our customer service team! We appreciate your business and we're always happy to answer your questions and make product recommendations.
Great product selection and excellent …
Great product selection and excellent customer service.
29 novembre 2017
Avis spontané
Réponse : LUVOQA
Thank you for your review and don't hesitate to reach out if we can be of any help with your next purchase!
Awesome, fast, responsive Customer Service
Awesome fast, friendly and professional service. I‘m a satisfied customer. I definitely recommend using this company. I had a question about a product and Customer Service was very responsive and helpful.
20 novembre 2017
Avis spontané
Réponse : LUVOQA
Thank you for your kind feedback and we're always happy to help if you have any questions!
Excellent experience and thoughtful and …
Excellent experience and thoughtful and attentive service
29 octobre 2017
Avis spontané
Réponse : LUVOQA
Thank you kindly and don't hesitate to reach out if we can be of any help with your next purchase!
We purchased The Satisfyer!
We purchased The Satisfyer, and boy, did it deliver! Such a fun vibrator and it gets right to the point! It's definitely a different kind of vibrator as it sucks instead of tapping the clitoris. Be ready! You've been warned... 😉☺️
21 septembre 2017
Avis spontané
Réponse : LUVOQA
The Satisfyer is a unique item and we're glad you like it! Don't hesitate to contact us if you ever have any questions about the Satisfyer or Womanizer lines, or air pulsation items, generally. We're here to help.
New tricks for an old dog
What a site. What an awesome freaking site!! Couldn't be happier with the purchase. Navigation was easy enough and the videos they provide will help on the next purchase. Luvoqa!! You made sex exciting, loads of fun, and I even include the wife.
20 septembre 2017
Avis spontané
Réponse : LUVOQA
Thank you for your kind words! We're glad that you and your wife are happy with the purchase, and that the item videos were helpful. We appreciate your business and let us know if we can be of any help with your next purchase.
Will be back for more...
Not only does Luvoqa have an excellent selection of product, but their customer service is on point. I had many questions about plugs and lube, trying to select the right one, and Luvoqa answered every question, suggesting different lubes depending on the plug. More importantly, I was educated on which lubes NOT to use with certain materials.
I have recommended Luvoqa to several friends and will be sure to return for my next adventure into toy land.
19 septembre 2017
Avis spontané
Réponse : LUVOQA
Thank you for recommending us to your friends! We're glad we could help and don't hesitate to contact us if you have any further questions. We're happy to help.
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