Just a note to thank Karin, Natalia & Ingrid for all their help with our Holiday booking for June 2020. We had booked Union Lido with LuxCamp for late June. When it became apparent that the holiday co... Voir plus
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The campsite had excellent facilities, indoor and outdoor pools of a high standard and a range of excellent provision for enjoying the river next to the camp. The site had a good bar and some restaur... Voir plus
I usually book directly with hotels, campsites etc but left it a bit late and found my options diminishing. Once we decided on a campsite for this Summer I realised I'd have to use a company. The proc... Voir plus
L'entreprise a répondu
I found the booking process was very straightforward. All details I could have needed where provided on screen which was great as I'm a bit of a stickler for details! They also provided us with a todd... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At lux-camp.ie you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s finest campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.ie today.
Coordonnées de contact
Bijster 13, 4817 HZ, BREDA, Pays-Bas
- 01 4378555
- info@lux-camp.ie
- lux-camp.ie
4,5
Excellent
244 avis
Aucun historique récent de demande d’avis
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Service excellent but booking details…
Service excellent but booking details incorrect. Sorted well by Lux Camp
20 juin 2022
Very easy to book quickly and…
Very easy to book quickly and efficiently all done confirmation also excellent really looking forward to experiencing the holiday only comment we dident have a choice of accommodation would loved to have viewed our living quarters firstly fingers crossed it will be very good.
18 juin 2022
Réponse de LuxCamp
Dear Anne, thank you for your review and feedback. Kind regards, team LuxCamp Colinda
I cancelled my booking and received an…
I cancelled my booking and received an invoice saying I owed a certain amount.
No where on the website is there any warning that fees are payable on initial request.
I was under the impression that I had made a booking request, not a booking, as I didn’t give any bank or payment details.
I had to email twice to get an acknowledgement that it was cancelled.
Very bad customer service
11 juin 2022
Réponse de LuxCamp
Dear Mullen family, thank you for your review and feedback. When you make a reservation on our website it is fixed booking. We have also sent you the bookingconfirmation 1 day after your booking. In this confirmation you could find the details for doing the payment. In case of a cancellation normal, contracted cancellation fees will apply. You will find this information in our terms and conditions. In case you have any further questions please sent us an email. Kind regards, Karin Team Luxcamp
Website very easy to navigate through…
Website very easy to navigate through quick response too! Good details given about destination's
7 juin 2022
Réponse de LuxCamp
Dear Jonathan, thank you for your review and feedback. Kind regards Team LuxCamp Colinda
great experience
great experience, very nice village, house with all accessories and very comfortable outdoor patio.
4 juin 2022
I found the site easy to navigate
I found the site easy to navigate. The info provided for each site was consistent, so it was easy to compare. Some more reviews would be helpful.
30 mai 2022
No hassle booking accommodation with…
No hassle booking accommodation with you,no issues,efficient service.
27 mai 2022
Booked a 2 bed by mistake
Booked a 2 bed by mistake. Needed to upgrade to larger caravan. Staff were very helpful.
23 mai 2022
Réponse de LuxCamp
Dear Judith, thank you for your review and positive feedback. Kind regards, Team LuxCamp Colinda
Easy site to navigate
Easy site to navigate, all relevant info on camp, location, accommodation, booking etc within easy access, extras pricing very visible and identifiable, very excited about coming from Ireland to stay with you
21 mai 2022
Réponse de LuxCamp
Dear Ryan, thank you for your review and compliments! Kind regards, Team LuxCamp Colinda
Easy to use,no problems at all!
16 mai 2022
It was very easy to book with LuxCamp
It was very easy to book with LuxCamp. The website is very good with great description of the various mobilws & activites.
15 mai 2022
Réponse de LuxCamp
Thank you very much for your review and feedback. Kind regards Team LuxCamp Colinda
Competitive and efficient
Prices are very competitive and the whole booking process very efficient.
10 mai 2022
Réponse de LuxCamp
Dear Aisling, thank you for your review and feedback. Kind regards, Team LuxCamp Colinda
Excellent in all dealings
Excellent in all dealings, good communication, responsive and reassuring.
8 mai 2022
Terrible customer service
Terrible customer service. Phone not answered when office open. Have spoke with them twice about my booking, the first time they didn't bother calling back. Second time, they didn't understand what I asked for and got back to me with a useless reply. All I want is to keep my booking the same but arrive a day later...its that bloody simple. I am willing to pay for the whole time booked, just arrive 24 hours later. Is that to difficult to understand. I have no confidence in LuxCamp at all. Ian Butler-Sink
3 mai 2022
Avis spontané
Réponse de LuxCamp
Dear Ian, thank you for your review and feedback. I do not see any message in your booking. You can reach us by phone at: 014378555 today between 9am - 3pm. Of course it is possible to arrive 1 day later but we have to sent a message to our supplier. In case you have any further questions please let me know. Kind regards, Karin Team Luxcamp
Excellent service.
28 avril 2022
Very poor customer service from Lux
Very poor customer service from Lux. Chalets were old and not clean. Pool was filthy. Staff very rude. Good in the bar was extremely poor.
24 avril 2022
Réponse de LuxCamp
Dear Dothy, thank you for your review and feedback. As we do not have own accommodations but work together with partners and campsites I will kindly ask you to sent your feedback by our Customer Helpcenter on our website info@luxcamp.ie and we will come back to you. Kind regards, Karin Team Luxcamp
Customer Service team were very…
Customer Service team were very responsive and helpful, really looking forward to this holiday
23 avril 2022
Good service
13 avril 2022
Excellent service
Excellent service. Had a deposit paid pre covid, no issues transferring payment.
Team are very helpful and when I for the date wrong for an instalment, the reminded me.
So looking forward to our really priced holiday. Will defo book again with Lux Camp. Thanks guys
12 avril 2022
Réponse de LuxCamp
Dear Anna, thank you for your positive review and feedback. Iam happy to hear to you are so satisfied with our service. Kind regards, Karin Team Luxcamp
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