Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I ordered a box of mini perfumes packed in individual boxes. Today I received my order with all the boxes and no perfumes. I trusted Pinterest which says Luxinera is an approved merchant. This is a SCAM!!!
Never again will I trust a merchant advertised on Pinterest.
I placed an order on 12/14/25 and never received it. I reached out several times and got no response. No communication, no accountability. I would strongly caution others before ordering from this company.
Should have read the reviews here before ordering my product. I did get responses to my emails about the delay in receiving my package but they were never to my benefit. Once we did receive the package too late for the event I ordered them for, they only offered a 30% refund!!! That is pennies for the actual purchase. Not even worth it.
I placed an order almost 2 weeks ago and the item still has not been shipped. The money was taken out the account the same day as the order. I have emailed several times to cancel this order but have not heard back anything. There is no number to call and the on their website the email address was rejected. DO NOT ORDER from this site.
I placed my order september 9th and it took 3 weeks to arrive and what I got was not what I ordered. I had to do all business by email as there is no phone number to actually talk to someone. Here it is 6 weeks and I have been told "we need pictures of what I received before processing a refund. I sent pictures and now they want me to pay to return them to where---China? THIS IS A SCAM. I may never get my money back but I filed a fraud report and waiting to see what happens---BUYER BEWARE
Same as everyone else below me: contacted them 5 times it’s been over 3 months waiting for my package definitely screams scam will be contacting my bank for a refund saw this on Pinterest also makes me question Pinterest’s credibility so sad Do not buy from this site !
I have emailed them numerous times demanding a refund. U can walk a package from China and get it here faster...
This is my tracking information...
CJPacket Sensitive Pro
Jun. 03, 2025 00:00:01
,
Jun. 03, 2025 00:00:00In Transit to Next Facility
Jun. 02, 2025 00:00:00In Transit to Next Facility, Arriving Late
Jun. 01, 2025 12:45:00Departed USPS Regional FacilityCOLUMBUS OH DISTRIBUTION CENTER
May. 31, 2025 00:00:00In Transit to Next Facility
May. 29, 2025 09:50:00Arrived at USPS Regional FacilityCOLUMBUS OH DISTRIBUTION CENTER
May. 29, 2025 07:03:00In Transit to Next Facility
May. 29, 2025 05:48:00Departed USPS Regional FacilityINDIANAPOLIS IN DISTRIBUTION CENTER
May. 28, 2025 16:09:00Arrived at USPS Regional FacilityINDIANAPOLIS IN DISTRIBUTION CENTER
May. 28, 2025 11:02:00In Transit to Next Facility
May. 28, 2025 07:11:00In Transit to Next Facility
May. 28, 2025 07:11:00In Transit, Arriving On Time
May. 28, 2025 03:41:00Departed USPS Regional FacilityPHILADELPHIA PA DISTRIBUTION CENTER
May. 27, 2025 19:51:00Arrived at USPS Regional Origin FacilityPHILADELPHIA PA DISTRIBUTION CENTER
May. 27, 2025 15:01:00Departed USPS Regional FacilityWILMINGTON DE DISTRIBUTION CENTER
May. 27, 2025 14:06:00Arrived at USPS Regional Origin FacilityWILMINGTON DE DISTRIBUTION CENTER
May. 27, 2025 13:06:00Accepted at USPS Regional FacilityWILMINGTON DE DISTRIBUTION CENTER
May. 26, 2025 20:27:02The parcel arrived at the processing centerUS
May. 23, 2025 09:21:59The parcel arrived at the processing centerUS
May. 19, 2025 20:35:31The parcel arrived at the processing centerUS
May. 15, 2025 13:17:56The parcel arrived at the processing centerUS
May. 14, 2025 12:09:04The flight has taken off from its originHK
May. 13, 2025 14:33:04Customs Clearance CompletedHK
May. 12, 2025 16:57:04The parcel arrived at the processing centerHK
May. 11, 2025 14:33:04The parcel depart the processing centerSZ
May. 10, 2025 16:57:04The parcel arrived at the processing centerSZ
May. 09, 2025 18:08:58The package leaves the processing centerSZ
May. 04, 2025 19:06:07The electronic information of the goods has been received
May. 04, 2025 11:06:08Label created. Warehouse is processing this order. Please wait in patience.
BULL, THIS IS A SCAM
I placed an order with this company after seeing them advertised on Pinterest. I have emailed them THREE times about my order, no response. I question the legitimacy of this company. Since they failed to respond to me, I will contact my bank for a refund. I even checked my spam folder, nothing there. If they are legit, their customer service is horrible.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
