I ordered glasses since November 2024, never received till date, sent multiple emails but all I get are excuses from them. They are scammers and liars! Don’t go near that website
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Lisez les avis des autres
The TF sunglasses arrived very quickly but sadly were Fake as my brother has an original pair of the same model sunglasses. The box and the case were both Original. They were unreachable on the Mobile... Voir plus
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one... Voir plus
L'entreprise a répondu
My husband and I have bought 3 pairs of Dita sunglasses and one pair of Cartier sunglasses between us over the past 2 weeks and I’m absolutely delighted with the service. They arrived extremely qu... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
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Coordonnées de contact
London, Royaume-Uni
- luxxframes.shop
I bought sunglasses for a gift and few…
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one replies to me as they have advised they will send a new box still nothing.
Big red flag I have asked them to provide NFC tag still haven't heard from them since.
I am writing to them every day no reply!!!
17 mai 2023
Réponse de Pala Eyewear Luxx
We did reply to your request and sent out a replacement box that said it was delivered. After you said you didn’t receive it we then sent out a third box to make sure you was satisfied
Great glasses
Great glasses, a little worried about their authenticity to start with but they seems genuine. Have the right box, warranty certificate cloth and carry case. Delivered in two days from order and I’ve saved over £400.
16 mai 2023
Great service and great prices!
15 mai 2023
Very satisfied with the sunglasses i…
Very satisfied with the sunglasses i bought, the quality and first experience was very satisfying. Easy to contact customer service which was very helpful in my case.
5/5.
23 avril 2023
Super fast delivery very competitive…
Super fast delivery very competitive prices would definitely shop again highly recommended 👌
11 mai 2023
Arrive as expected and much lovely.
3 mai 2023
The sunglasses are hurting and making…
The sunglasses are hurting and making red things on my nose
12 mars 2023
Réponse de Pala Eyewear Luxx
How can sunglasses make red things on your nose? That’s unheard of. You told us it was too tight and we offered you a full refund.
Réponse de Pala Eyewear Luxx
Thanks for your kind words.
Réponse de Pala Eyewear Luxx
Thanks for shopping with us Henley.
Réponse de Pala Eyewear Luxx
Thanks for the review, we try to get products to our customers within a week Worldwide.
Great customer service
Great customer service. I wasn’t sure at first because I purchased via the pre-order but I’m glad i did. Arrived when they said it would. Will be buying again.
2 mars 2023
Avis spontané
Réponse de Pala Eyewear Luxx
Thanks for leaving us a review. We appreciate it.
I had a great experience with Luxx…
I had a great experience with Luxx frames. Great communication. Product arrived promptly. No issues. Would recommend.
2 mars 2023
Réponse de Pala Eyewear Luxx
Thanks for the review Gary, we are glad you were satisfied.
Fantastic site
I was a bit sceptical of this site at first, but I read the few reviews and decided to take a punt. The sunglasses I ordered arrive within two days from order and are exactly as they should be. I will definitely be ordering again and have created an account now.
1 mars 2023
Avis spontané
Réponse de Pala Eyewear Luxx
Thanks for the review, we do free next day delivery if ordered before 12PM for UK orders.
Value for money and delivered promptly…
Value for money and delivered promptly highly recommend.
3 mars 2023
Réponse de Pala Eyewear Luxx
Thanks we appreciate your review
Réponse de Pala Eyewear Luxx
Thanks we're glad you love it
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