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À propos de l'entreprise

Écrit par l'entreprise

Australia’s leading cashback rewards program Exclusive free giveaways for members 100% permitted & compliant.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They have stolen my money

They have stolen my money, I can’t cancel it and it says that my email address doesn’t exist with them. There’s no way to cancel, they steal your credit card and money. They need to be sued.

2 avril 2026
Avis spontané
Logo de LXG AU

Réponse de LXG AU

Dear Astrid,

We’re really sorry to hear about your experience — we understand how frustrating this must be.

This doesn’t sound right, and we’d like to resolve it as quickly as possible. This can sometimes happen if a different email was used during sign-up or checkout.

Please reach out to us at support@lxgau.com.au
with your details (name, possible email, or last 4 digits of your card), and we’ll look into this immediately and prioritise your case.

Please make sure to only contact us via our official email address as mentioned above. Unfortunately, there are individuals impersonating LXG AU to make us look bad, so we kindly advise only engaging through this address.

Best Regards,
LXG AU Support

Noté 1 sur 5 étoiles

In my short experience I found that…

In my short experience I found that they don't do draws when they advertise. It is a bit spammy but you can unsubscribe. I also got charged unwillingly 2 months later. Still no response to email even after 3 days. Had to go to my bank to get the refund.

28 mars 2026
Avis spontané
Logo de LXG AU

Réponse de LXG AU

Dear David,

We’re sorry to hear about your experience — this isn’t the level of service we aim to provide.

Our draws are conducted as advertised, and we take this feedback seriously. We also apologise for the charge and delayed response, and understand your frustration.

Please ensure you are contacting us at support@lxgau.com.au
, as this is our only official support email. Unfortunately, there are individuals impersonating LXG AU to make us look bad, so we kindly advise only engaging through this address.

We’d like to look into this for you and make things right.

Best Regards,
LXG AU Support

Noté 5 sur 5 étoiles

I was a lucky winner in LXG AU

I was a lucky winner in LXG AU . I got a phone call in the evening as I was walking home from my local , and to be honest I thought this isn’t real BUT I got another text as I got in the door checked my bank and the money was there. So I can verify LXG AU is definitely legit.

28 mars 2026
Avis spontané
Logo de LXG AU

Réponse de LXG AU

Dear Wendy,

Thank you so much for sharing your experience — and congratulations again!

We’re glad we could deliver a smooth and genuine experience for you. Enjoy your win, and we truly appreciate your trust and support.

Best Regards,
LXG AU Support

Noté 1 sur 5 étoiles

Bullying and Harassment company !!

Somehow this company has got hold of my phone number and sends me endless amounts of unwanted text messages. Have tried to stop them but they ignore all requests. Have reported to Scamwatch and the ACCC

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience with LXG AU

Great experience with LXG AU so far.

The website is intuitive, entries are straightforward, and the rewards structure is genuinely appealing.

I also like that there’s a community focus behind the business model.

It feels transparent and well-run.

I confidently recommend to others...

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I am so happy with LXG AU rewards club…

I am so happy with LXG AU rewards club I am basically getting 50% off shoes and clothes from there affiliates and I won a members draw from them too (unexpectedly) which feels so good, also Sunny is all in when I had a question he actually called me to discuss - very genuine guy 👌🏽

14 août 2025
Avis spontané
Noté 1 sur 5 étoiles

COMPANY SPAMS YOU

Despite constant unsubscribe attempts over 4 months, e-mails revoking consent, a cease and desist notice, and a formal undertaking from the business, they continue to send unsolicited spam messages. It's now been escalated to the enforcement team of ACMA for a very long list of breaches of the Spam Act, a criminal complaint relating to misuse of a carriage service to the Federal Police, and I am seeking legal advice. This company seems very grubby - steer clear.

EDIT: Regarding the response below from the business: I never received a call or spoke to this company over the phone - this isn't correct. Despite what they have said, it seems their unsubscribe facility is non-functioning - I have made at least five unsubscribe attempts (one of which was screenshotted), and have records of formally revoking consent in e-mail. Still, the company has continued to send spam (apparently via their sub-contractor, although that is not relevant) - this is non-compliant with the Spam Act. Again, they knew this following my correspondence of December 2025 - including that the unsubscribe facility was not causing an end to the texts. Hilariously, an hour after receiving the very confident response from this business that 'no more messages will be sent' (the second such undertaking I have received from this business), I received another spam text from them.

1 février 2026
Avis spontané
Logo de LXG AU

Réponse de LXG AU

Hi Tim,
I personally called you to explain this so there was no confusion.

Our SMS provider supplies and manages the unsubscribe link. When a customer clicks the link and enters their number, the system automatically removes them from all future messages — this is not a manual process and does not require us to intervene.

This is the same compliant opt-out process used by major Australian providers and is fully Spam Act compliant. Once the opt-out is completed, no further messages are sent.

If you believe otherwise and want to escalate this legally, you’re free to do so — we have provider logs and compliance records to support our process.

No further messages will be sent.

– LXG AU Team

Noté 5 sur 5 étoiles

Fun rewards club to be a part of

I came across LXG.AU a few months ago and liked the honest and humble way that Sunil and the team run their giveaway platform - so I decided to buy a few tickets every week - well today I was surprised to win a prize! I was in shock when I received the good news! This is a friendly and genuine based giveaway platform that I will continue to be a part of. Thank you LGX.AU 5 stars.

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Giving Aussies a real chance

Right from the start I’ve supported LxgAu. Paid off when I won their second giveaway 🤭 Sunny was understanding and patient throughout the transfer process. Never had a bad experience with LxgAu.

25 février 2025
Avis spontané
Logo de LXG AU

Réponse de LXG AU

Thank you so much Alisi really appreciate it

Noté 1 sur 5 étoiles

LXG AU send unwanted spam

Multiple unsolicited text messages from this 'giveaway website'. Never signed up with them. Hopefully one day this will be illegal. Can't be a good company if they have to spam people!

4 décembre 2025
Avis spontané

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