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Lyka Pet Food Avis 

5 632
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our little Maltese/Shitsu cross boy, loves his food. I thought maybe he may have favourites, but he enjoys every variety. He licks his bowl clean and is very playful after he’s eaten. Benson is very h... Voir plus

Noté 5 sur 5 étoiles

Our dogs seem to really enjoy their meals and it is so much easier at dinner time to dish up their dinner knowing they are getting healthy a variety of nutritious meals. Great delivery and packing is... Voir plus

Noté 5 sur 5 étoiles

We switched our senior dog to Lyka to help ease his stomach troubles in his later years, and it worked a treat. He loved every meal, and as a bonus it cleared up his skin irritations too. Sadly,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted a better, healthier meal option for our dog who has skin allergies and some protein sensitivities. It’s been about a week and a half. The difference in her paws (less redness and less lick... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux
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À propos de Lyka Pet Food

Écrit par l'entreprise


PUREDelight


For puppers living their best life

Our capes are on to reshape an industry built around a highly processed and unnatural diet. In a world where kibble is designed to sit on a shelf for months, nutrition comes second. Lyka is flipping the status quo and putting nutrition first.

If your pupper could tell you what their purpose was, they would bark “to bring you joy”. We’re here to return the favour, making puppers happy from inside out through real food, so they can live their best life.

FAQ
PUREDelight

Nourishing healthier puppers.

Écrit par l'entreprise

Fresh wholefood recipes.
At Lyka, we gently cook our food at a low temperature, so the natural nutritional value is preserved. Every batch is made fresh in our Sydney kitchen.

Coordonnées de contact

Get 30% off your first 2 Lyka deliveries

Good health starts with good nutrition.

4,8

Excellent

TrustScore 5 sur 5

6 k avis

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4,8

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(5 632)

1 501 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was hesitant due to the pricing but…

I was hesitant due to the pricing but also at my witts end trying to keep our beautiful fur baby happy and healthy. But I have to say at this point she IS both very happy and healthy. She has tried everything except the lamb at this point but thats on the next order. She truly has not hesitated on any meal and variety we have given her and gets VERY excited when we mention "food" Thank you so much and if youre thinking about trying LYKA .. do it I don't think you will be disappointed!

23 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I was misled when signing up

I was misled when signing up. I was told my dog needs 300g a day and that I would get 2 weeks of food but to transition her over a few days. I was sent 7 days of food and told I was to give her 150 a day and supplement with other food. Then the next 6 week delivery would still only have 3 weeks worth of food for a ridiculous price. This company has no problem misleading consumers to make a sale. I am very disappointed and would never buy from them again. While my dog may like the food, (we will see) paying 220 for essentially 3 weeks of food is a scam.

22 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Belinda,

Thank you so much for sharing your feedback with us.

We're so sorry to hear that your experience with our team wasn't up to the high standard we always aim for - which is to be helpful and informative, never misleading. We completely understand how frustrating and disappointing this must be, and it's certainly not the experience we want anyone to have.

Our Half Lyka plan is designed to make up 50% of your pup’s daily food intake, with the other 50% to be supplemented with other food of your choice. I sincerely apologise that this wasn’t the information you received during sign-up.

We really appreciate you contacting our Customer Care team and raising this with us directly so we could provide you with a resolution. Please rest assured, we'll be reviewing this internally to ensure it doesn't happen again.

We also understand we may not be the cheapest dog food option out there, but that’s because we never compromise on human-grade quality when it comes to your dog's health!

If you're ever open to giving Lyka another try, we’d love the opportunity to deliver a much smoother, positive experience. We're always here and happy to help - feel free to reach out anytime at info@lyka.com.au, via Live Chat or on 1300 851 936.

Best wishes,
Lexi & Team Lyka 🐾

Noté 5 sur 5 étoiles

Positive experience with Lyka for our puppy

On the advice of the breeder we are feeding our 8 week old puppy Lyka. We have not had any tummy upsets at all. Our puppy gets very excited when she sees me getting her food from the fridge. She obviously loves her food. Customer service from Lyka has been exceptional, they are available 7 days per week and calls are taken by real people, not robots!
We will be recommending Lyka to our friends

22 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Helen,

Thank you so much for taking the time to share such a lovely review! We’re so happy to hear your little pup is settling into Lyka so well and already gets excited when it’s time for her meals. 😊

It’s also wonderful to hear you’ve had such a positive experience with our Customer Care team. We’re always so happy to have our friendly team here 7 days a week, with real people ready to support you and your pup whenever you need us.

Thank you again for your kind words and for recommending Lyka to your friends - it means so much to us!

Best wishes,
Chloe & Team Lyka 🐾

Noté 5 sur 5 étoiles

Great tucker

The food arrived well packed and when we were told it would. My two dogs really like the food. As one can be fussy that was great. It was also good for our old dog who has problems chewing. He loves it.

21 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Rob,

Thank you so much for taking the time to share your wonderful feedback with us! 💚

We're absolutely thrilled to hear that your delivery went smoothly and that both of your pups are loving their Lyka meals. It’s especially heartwarming to know that even your fussy eater and your senior pup are enjoying their food - this is exactly the kind of experience we hope to provide for every furry family member! 🐶

Your trust in us means a lot, and we’re always here if you have any questions or need support as your pups continue their Lyka journey. Please give them both some extra pats from all of us. 🤗

Best wishes,
Anastasia & Team Lyka 🐾

Noté 5 sur 5 étoiles

My Precious Girl is a very picky eater…

My Precious Girl is a very picky eater & since being on Lyka I haven’t had to worry about food wastage She eats it all Her favourite is the Kangaroo

13 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Rachelle,

Thank you so much for your wonderful feedback! 💚

We’re so happy to hear your precious girl is loving Lyka and polishing off her meals - especially the Kangaroo Bowl. A picky eater finding a favourite is always a win!

If you need any help at all, we’re always here for you! Just email info@lyka.com.au or give us a call on 1300 851 936. 😊

Best wishes,
Anastasia & Team Lyka 🐾

Noté 5 sur 5 étoiles

After a week on Lyka my French Bulldog…

After a week on Lyka my French Bulldog seems happier, no digestive issues, better poos, no diarrhoea and plenty of energy.

21 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Danielle,

Thank you so much for taking the time to share your feedback! We’re so happy to hear your French Bulldog is already seeming happier and full of energy after just a week on Lyka. 🤗

It’s wonderful to hear they’re settling in so well and that you’re seeing such positive changes already. Here’s to many more happy and healthy days ahead!

Best wishes,
Chloe & Team Lyka 🐾

Noté 1 sur 5 étoiles

Worst customer service I have ever…

Terrible customer service. Can't create an account if someone has previously ordered to your address and they seem to have no way to fix it - nor do they seem to care. No response online that was helpful in any way and all they suggested was to try another address which also didn't work. One and a half hours later of try to order - will try someone else for food.

20 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Anna,

Thankyou so much for sharing your honest feedback with us.

We’re truly sorry for the frustration caused and the time spent trying to set up your new account - this is certainly not the experience we want any of our pack to have.

For transparency, our system automatically flags and prevents sign-ups from the same address to help avoid accidental duplicate orders. That said, we understand how frustrating this experience has been, especially as the instructions provided didn’t resolve the issue.

We’d love the opportunity to make this right. If you’re open to giving Lyka another go, our Customer Care team has been in touch to arrange a phone call. We’d be happy to help process your order and ensure everything is completely seamless for you and your new furry family member moving forward. 💚

We look forward to speaking with you and hope to welcome your new pup to our pack!

Best wishes,
Lexi & Team Lyka 🐾

Noté 5 sur 5 étoiles

Lady Gigi has been enjoying Lyka for 5…

Lady Gigi has been enjoying Lyka for 5 years. She still jumps when her monthly box arrives.
Highly recommended. Convenient, healthy, great service and customer care.

19 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Jonathon,

Thank you so much for taking the time to share your lovely feedback! Five years of feeding Lady Gigi Lyka is such a wonderful milestone, and we absolutely love that she still gets excited when her monthly box arrives! 💚

We're so grateful for your loyalty over the years and absolutely love having you and Lady Gigi as part of the Lyka Pack. Here's to many more happy deliveries.

Best wishes,
Chloe & Team Lyka 🐾

Noté 5 sur 5 étoiles

I call it Licka not Lyka

Not only does Winnie love the food but for a first time dog owner I am thrilled with all the information and guidance provided. I am learning so much and I’m so happy that my pupper Winnie is happy because she is one fussy little lady. She licks her lips for so long after each meal that I call it Licka not Lyka

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Winnie dachshund was so fussy with…

Winnie dachshund was so fussy with eating I was beside myself with worry. Then I saw Lyka in Facebook, I thought I had nothing to loose and brought some. That was nearly 2 years ago, Winnie has blossomed,her hair is shiny, glossy and she has lots of energy. It is so lovely to see her running around healthy and happy.

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very tasty so says Abby

Good communication, fast service, nice choices. My dog loves all the flavours nicely packed in freezable packages.

18 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Julian and Sally P,

Thanks for your lovely feedback!

We’re delighted you’ve had a smooth experience with our service and that Abby is enjoying all of the meals in our selection. 🥰

Please pass on some extra pats from us!

Best wishes,
Susie & Team Lyka 🐾

Noté 5 sur 5 étoiles

Honest and Healthy Australian Brand

The advertisements caught my attention, so I gave Lyka a try. An Australian company with a wide range of healthy dog food and treats. It was easy to adjust my order and delay deliveries when necessary.

17 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Janelle,

Thank you for sharing this with us, we really appreciate your feedback!

It’s wonderful to hear that managing your pup's fresh food Lyka meals has been smooth and easy! We know how important it is to customise deliveries to best fit you and your pup. ✨

We're always here if you need any help along the way! You can reach us at info@lyka.com.au or 1300 851 936. 😊

Best wishes,
Lexi & Team Lyka 🐾

Noté 5 sur 5 étoiles

Remi is doing extremely well on the…

Remi is doing extremely well on the Lyka food. Customer service has been very good the few times I've needed to contact them. I have no complaints so far.

17 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Tanya!

Thank you so much for your lovely feedback! It makes our tails wag to hear that Remi is doing so well on his Lyka meals. 😊

We're thrilled that your Lyka experience has been so positive, and please know if you ever need anything at all, our friendly Customer Care team is always happy to help! 💚

Best wishes,
Lexi & Team Lyka 🐾

Noté 5 sur 5 étoiles

Impressed

My Doxie lost the weight he needed to
Lose and has never looked healthier. Coat is shining! Would definitely recommend.

17 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi Sonia,

Thank you so much for taking the time to share this!

Knowing that Lyka is making a difference and your pup is thriving on their meals truly makes our day. 💚

Here's to many more happy bowls together 🤗

Best wishes,
Lexi & Team Lyka 🐾

Noté 1 sur 5 étoiles

Charged twice - no reasonable explanation

I have been a long standing customer of Lyka. I had to process my order earlier than the scheduled subscription date. I did this and was charged twice and two orders sent. I asked Lyka to clarify this and their explanation did not make sense at all. I was charged twice despite only bringing one order forward. No reasonable explanation was given.

17 septembre 2026
Avis spontané
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Réponse de Lyka Pet Food

Hi KCA,

Thank you so much for sharing your feedback here. We’re very sorry this experience hasn’t felt clear or straightforward, and we're keen to get this sorted out for you.

Our Customer Care team has been in touch via email to walk through what happened with the two orders that you received on the same date, and support you from there.

We love having you and pups as part of our Lyka Pack, and greatly appreciate your continued support. It's disappointing that our online account seems to have let you down when you were wanting to bring just one order forward.

When you can, please reply directly to our latest email, as we would love to continue helping you further, and turn this experience around for you.

Best wishes,
Susie & Team Lyka

Noté 5 sur 5 étoiles

Lyca

Defrosts quickly, love the individual packets for both my girls

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

On the day Lyka delivered our first box…

On the day Lyka delivered our first box of food, our 18 year old fussy eater, Bonnie, polished off her 1st bowl of turkey with absolute delight. Every meal is now a favourite time of the day for her and she loves lamb, chicken and turkey bowls. Highly recommended for fussy eaters.

16 septembre 2026
Avis spontané

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