Lyons Bowe Solicitors - Bristol Avis 

Good coms, despite all the files involved fairly straightforward to understand

Lyons Bowe team are very professional and give regular updates from start to completion of house sales they guide you all the way. I would certainly use their services again and recommend to others.

First time I have used this firm, being older I struggle sometimes with the online questions, but the support I got from Holly, both by phone ad email was fantastic. I am very impressed so far with the efficiency and understanding I have had

Our experience with Lyons Bowe during the sale of our existing property and purchase of our new home was unfortunately far more stressful than we had anticipated.

One of the biggest frustrations throughout the process was communication. Much of the contact appeared to be driven by us rather than proactively managed by the conveyancing team. We regularly found ourselves having to chase for updates, often leaving repeated answerphone messages before receiving a response. At times, this left us uncertain as to what was happening, what remained outstanding and whether important actions were actually progressing.

We also experienced delays and uncertainty around proposed completion dates, with matters sometimes appearing to be dealt with later than we would have expected. The changing arrangements had wider consequences for us, including having to alter removal arrangements and amend our home insurance dates, which resulted in additional administration costs. As we were managing both a sale and purchase, any uncertainty also had a knock-on effect on the rest of the chain.

When we did manage to speak directly with members of the team, they were generally helpful and the transactions were ultimately brought through to completion. We fully appreciate that conveyancing involves several parties and that not every delay will be within a solicitor’s control. However, our main concern was not simply the existence of delays, but the lack of proactive communication around them.

A short update, even where there was no significant progress, would often have prevented the need for repeated calls and answerphone messages. Clearer ownership of outstanding actions, more regular updates and earlier identification of potential problems would have made a considerable difference to our experience.

We are pleased that our sale and purchase have now completed, but overall the process was considerably more difficult and stressful than we feel it needed to be. I hope Lyons Bowe take this feedback constructively, particularly around client communication and keeping people informed throughout what is already a very stressful process.

As first time buyers, we were so confused with how the process would go, but the initial person I spoke to guided me through what to expect and roughly how long certain steps usually take. Once we were handed over to Delanie she was pretty much always on hand if we had any questions or concerns and made the whole process much less daunting than we initially felt.

My experience so far of the Conveyancing Team at Lyons Bowe has been very good. They are professional, efficient and the response time to queries is fast. Many thanks Preyana and Anyah.

Dalanie was so efficient and helpful - very professional service

Matt

Very impresed With speed transaction moved at towards the end

Lyons Bowe we’re very helpful + a pleasure to work with.

Delanie Robinson of Lyons Bowe Solicitors consistently handled the checks of funds on our conveyancing matters to an exceptionally high standard. This was a complex area of work that required meticulous attention to detail, careful analysis, and thorough investigative work to verify the source and movement of funds. Delanie approached every matter with professionalism and diligence, giving us complete confidence that all checks were carried out accurately and in full compliance with regulatory requirements.

From my first email and telephone call from this company i was very impressed by leyla for carefully dealing with my quote then Madison preparing all the paperwork ready to exchange contracts , both phone back quickly when i requested a call put the experience very business like yet relaxing . I recommend this company 100%
Sandie Wellington

I'd highly recommend using Lyons Bowe. I have been in contact with Maisie from the conveyancing team and I cannot say enough how amazing she has been with us. Very quick responses, making us feel comfortable and keeping us up to date throughout the entire process. She has been amazing and made the experience so much easier! Thankyou

All staff responded quickly to any questions I asked. They were very friendly and helpful throughout. A special mention to Jennifer and Delanie at the Bristol branch who were superb.

We used Lyons Bowe for writing our will through the Free Wills Network. It was a very straightforward process and would recommend to anyone looking to prepare a will.

Fantastic and extremely quick correspondence so far. Would definitely recommend. Very impressed with quick responses and keeping me updated almost daily. Lovely friendly and helpful staff

Very helpful and competent staff guided me through the process of making a will.
Communication was good at every step and any questions I had were dealt with promptly and with patience

Cannot praise the team at Lyons Bowe highly enough. The house sale and purchase process is quick, thorough and the communication is excellent. I dealt with Macy and Sian and cannot fault anything. I’d recommend them to anyone.

Unfortunately we are in the midst of both a house purchase and sale using Lyons Bowe as our conveyancer. We chose Lyons Bowe because of the reviews but have not had a positive experience. The onboarding team were great and Chloe was extremely efficient. However since we have been transferred to the legal team, we have been disappointed. Our point of contact Aansa has not reviewed the file to understand our circumstances which could have resulted in duplicated effort had I not pointed it out. There is no effort to understand our concerns and when I have escalated, this has been met with very little in terms of resolution. I am currently waiting to hear back from their Senior team member but am not hopeful.