Macade Golf Avis 54

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Habe einen Layer ZOE Flex gekauft. Der Pullover sieht wirklich wunderschön aus und macht optisch einen hochwertigen Eindruck. Leider hat er bereits nach dem ersten Tragen an mehreren Stellen Fäden gez... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an item go missing which I sent back using Royal Mail. I should have used Macades return service, which I didnt (but thats another story). However, the company refunded me fully, despite this... Voir plus

Noté 5 sur 5 étoiles

Beautiful trousers and service! I recently ordered a pair of the jogger style golf trousers (ladies). They are an absolutely fabulous fit, feel and style. You could wear them off the course too! The s... Voir plus

Noté 5 sur 5 étoiles

I've purchased macade product over 3 years. The shipments arrive in around 7 days from the USA and can be tracked all the way. The quality and fit are great and you get value and quality if you... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport
  2. Magasin de golf
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

Macade is a golf apparel concept founded by a group of dedicated sportswear designers and avid golfers. We make clothes for a new generation of golfer. One who wants the same precision engineering and design in their clothes as they expect in their golf clubs.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfekt!

Perfekt!
Freshe golfklær som også brukes i hverdagen. Superfornøyd og får dessverre bare lyst til å kjøpe mer. Overraskende kjapp levering, og for en kundeservice 💫 topp karakter🏌️‍♀️

1 juillet 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Tack för att du delar med dig av din positiva upplevelse och kul att vi uppfyllt dina förväntningar!
/Anton, Macade

Noté 5 sur 5 étoiles

Order Issue

The team at Macade was receptive to an issue with my packaging (due to the courier) and were able to help me resolve my issue in a polite and timely fashion. Very pleasant experience collectively and credit to their team behind the screen.

25 juin 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thanks so much for the kind words! We're really glad we could help and appreciate you taking the time to share your experience.
/Anton, Macade

Noté 5 sur 5 étoiles

Best golf gear for ladies!

Macade makes the absolute best golf gear for ladies. Their polos are not wide and boxy, but fit like they are tailored and feminine. Their material feels like it has built in cooling and the fabric is so soft. Their shorts and jogger pants are 10/10 as wel! Love it all. I won’t buy anything else. Their customer service is top notch too when I had a question. Thanks Macade and keep up the good work!

21 juin 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you so much for your kind words! We're thrilled to hear you’re satisfied with your experience, your support truly means a lot to us!
/Anton, Macade

Noté 5 sur 5 étoiles

Chef’s kiss experience

Excellent and accommodating customer service! Very responsive and professional. I absolutely adore the brand and will continue to be a loyal customer

11 juin 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you so much for your amazing review. We're really glad to hear you’ve had a great experience and appreciate your continued support!
/Anton at Macade Golf

Noté 1 sur 5 étoiles

Schlechter Kundenservice!!!!

Gute Qualität der Kleidung, jedoch sehr schlechter Kundenservice. Ich habe zwei Hosen zurückgeschickt, die Ware ist seit einem Monat beim Verkäufer aber bisher habe ich keine Rückerstattung des Kaufpreises erhalten. Auf Anfragen per E-Mail erhält man jedes Mal die gleiche Standardantwort, dass Rückerstattungen 14 Tage Bearbeitubgszeit brauchen! Diese sind aber nunmehr weit überschritten und auf weitere Anfragen wurde gar nicht mehr reagiert!
Zukünftig bestelle ich hier nicht mehr!

10 juin 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Wulf,
Thank you so much for taking the time to share your experience with Macade Golf. As mentioned in our email thread, your refund unfortunately got stuck in our system, but this has now been resolved.

We completely understand how frustrating the delay must have been. While it’s true that our current return processing time is up to 14 business days, we know that’s not ideal and are working hard to improve it as soon as possible.

Customer experience is incredibly important to us, and we’d really like to make up for the inconvenience. Please reach out to us at hello@macadegolf.com and we’ll make sure to take care of it and give you a better experience next time.

/Anton at Macade Golf

Noté 4 sur 5 étoiles

Worst customer service ever! I’m still waiting for my refund I finally received my refund so I will now give this company four stars. Because I love their clothes.

First off I must say that I love their clothes, but their customer service is horrendous. If they don’t blend both the quality of the clothes the customer service together this company will go out of business. I’m still waiting over a month for a refund of about $185 And then I ordered a pair of women’s small black flex joggers and they sent me men’s teal joggers and now I cannot get a return label from them. I’m a woman and they sent me men’s pants. I have another return that’s going back to them and I hope I get my money for that. There is no phone number no one gets back to me With my issues and I’m up to my ears with this company. I have purchased a lot of clothes, but this will be it for me unless they refund my money and get me the return label then I may order a few more items, but I highly doubt it because of their customer service issues And no telephone number

16 mai 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi,
Thank you for sharing your experience with Macade Golf. We’re very sorry to hear about the issues you’ve faced with your order and refund.

Customer satisfaction is very important to us, and we’d like to make this right. Please reach out to hello@macadegolf.com with your details, and we’ll do our best to assist you promptly.

/Anton at Macade Golf

Noté 1 sur 5 étoiles

Windbraker entspricht nicht der Erwartung

Ich habe einen Windbraker gekauft, der meiner Erwartung an einen Windbraker - auch im Vergleich zu meinen anderen Windbrakern - nicht entsprach. Feststellen konnte ich das natürlich erst, nachdem ich ihn ausprobiert habe. Nach Kontaktaufnahme mit dem Kundenservice, wurde mir freundlichst erläutert, wie ein Windbraker funktioniert. Als regelmäßiger Kunde, hätte ich eigentlich eine Rücknahme des Produktes erwartet. Schade. Nicht zu empfehlen.

15 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

underwhelmed at the quality of the…

I am underwhelmed at the quality of the polo shirts after wash. Even cool wash and cool iron the shirts crease up a lot. Not the quality of some other brands…

3 avril 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience, and I completely understand your frustration. As we’re passionate about providing the best quality golf apparel on the market, we want to make sure you have a fantastic experience with us. Please reach out to us at order@macadegolf.com, and we’ll make it our priority to resolve this for you.
/Anton, Macade

Noté 5 sur 5 étoiles

I loveee these shorts! total buy

I loveee these shorts!! I bought their pants because I kept seeing their ad and wanted to try them, and omg I love my Macade pants. I love how tight and athletic they feel, while being a great fit. I bought their Bone White Shorts and let me tell you, I couldn't shut up about it. I've been wearing them anytime I can and love the fit, feel, and color. I already bought two more colors of shorts. The shorts aren't too tight that they become spandex, but they're not loose enough to be baggy. Perfect fit and love the Bone White. The shipping literally came two days after buying it and they give you a bag of tees with it :) My only issue is that I would love to buy more, but they're so expensive and got my first pair on sale and even after buying 3 pairs of shorts. I still will buy them but im gonna have to wait awhile. I think they are worth a lot because of their quality but i would reccomend buying womens pants and shorts and wait for a sale to load up on anymore. I love them and I'm so glad I bought them! i dont regret it :))

4 mars 2025
Avis spontané
Logo de Macade Golf

Réponse de Macade Golf

Hi Amanda,

Thank you for taking the time to submit a review! We're so glad to hear that you're happy with our women's Flex Shorts. Your kind words mean a lot to all of us at Macade!

Noté 5 sur 5 étoiles

Topissime

After the eighth order, I wanted to write a review on this top brand. I recommend it to all my golfing friends.

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I've purchased macade product over 3…

I've purchased macade product over 3 years.
The shipments arrive in around 7 days from the USA and can be tracked all the way.
The quality and fit are great and you get value and quality if you pay the right price.
Recently they had delays in deliveries when a new IY system was implemented but the last 2 deliveries arrived on time.
Thanks Macade you have a great brand, aand a great design range.
I'll continue to buy the product.

7 novembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Qualitätsmangel

sehr schöner Pulli - allerdings nach zweimal Tragen ist eine Naht aufgegangen und hat eine Laufmasche ausgelöst. Bei einem Preis von 95,00 Euro darf so etwas nicht passieren.

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous kit

second purchase from these guys and am happy again at the quality of the kit; note, if ordering from the UK, its takes a little longer than usual as the items are shipped from sweden, that said, my stuff arrived via DHL within 5 days of ordering. I ordered another pair of the golf joggers and a polo. Really nice. And, you get a free pack of tees

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Slight delay made right by Macade

Ordered a few items from the website recently, after three days of no shipment confirmation I emailed customer service. They got back to me within twelve hours stating there was a delay due to a system transition to the U.S. in order to provide faster shipping times for those of us in North America.

Three days later my order shipped from their U.S. hub and is due to be delivered early next week, great customer service once I reached out to them.

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Where is my order?

Placed an order 7 days ago. No news regarding dispatch, and no answer on any channels. No customer service available.

The money has already been taken from my account.

// Update
While it took a long time for my order to reach me, I was blown away by the quality of the product. Super comfortable and stylish look!

Their support reached out to me and explained the situation with deliveries, which seems to have been temporary. I recently ordered again, and I’m looking forward to trying a new product.

11 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrendous customer service

Horrendous customer service. They accepted payment for my order then sat around not answering any email, calls, messages when sent and still haven't shipped my order. I made my purchase 11 days ago. No one there seems to care that they have made a mistake or even know what I'm talking about. Do business elsewhere.

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

They owe me a refund

Ordered several items to try. Returned them on 7/11/24. They were delivered back to the warehouse on 7/15 (per FedEx tracking). Since then I've had no communication, no refund, and have been unable to contact them on multiple platforms. Bordering on fraud/scam at this point.

26 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Small brands, what's the point?

Ordered goods on 22/07 to be delivered using their 1-2 day express service. It is now 26/07 and the goods still haven't been despatched and no one seems to bother responding.

Try supporting smaller brands but Nike et al delivery when they say they will.

26 juillet 2024
Avis spontané

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