Mackey Opticians Avis 

Staff very welcoming especially Rachel and Aaron who sorted me out with great ease and comfort. I would highly recommend anyone that needs an optician to give them a go they are very reassuring and willing to help in anyway possible.

I have to say Rachel Elaine and Keira are a credit to your team they all go out of their way to find what’s best for my family (4 members attend) nothing is a bother to any of them. My last visit (for my son) Rachel went above and beyond to get him fitted with new glasses and sun glasses with him entering teenage years he required bigger frames, she took her time choosing these and explained to him about his lenses (as they need thinned down due to his prescription ) and anti glare etc we went today today to collect and he was delighted with both pairs.

If I could leave multiple 5* reviews I would.
I lost sight in my left eye out of no where and the hospital booked me an emergency appointment here. Richard was absolutely fantastic and I don't think I would have the answers I needed without his help. The team went above and beyond for me and I really can't recommend them enough. With his expertise, the hospital was able to figure out what was wrong. Again if you're in need of anything from frames to eye exams I wouldn't go anywhere else.
Massive thank you to the entire team.

We’ve been clients of Andrew for almost 15 years now, and the staff at Mackey Church Lane complement his skills perfectly. Rachel was fab ensuring the fit was perfect , the prescriptions were correct and we had everything we needed. High recommended.

We visited the Portadown branch today and was helped by the lovely Racheal Elaine and Ciara. They couldn’t have been more helpful and gave excellent advice on the lens and the difference in all the focal lenses available. They were so friendly!!!

My recent visit was great.the girls were very helpful and professional.feel reassured about my eyes and glasses.will definitely be a returning customer.

My son and I have had recent appointments in the Glen Road shop and staff are fantastic 😍
Orla was very friendly and professional in examination and took time to answer all questions.
Shelia and Rachel were other staff available and both were again friendly and very helpful throughout.
All staff were very knowledgeable and explored a range of options to suit your finances without making you feel uncomfortable or pressured.
Very highly recommended... thanks 😍

I had to go in to get a new prescription and glasses after my last pair broke. Rachel, Aava and Elaine were super friendly and helpful in getting me a prescription and making sure I picked out the glasses that suited me best.

Called in today due to lens popping out of my frame. Rachel was very friendly and helpful, she fixed the issue without even having the original screw! Definitely will be back, great service :)

Always a very easy process and Scott and team explain everything well

Have been going here for years and the ladies have always been so lovely! First time making an appointment and going by myself and one of the ladies Kiera (hope thats the spelling lol) was very friendly and helpful in picking my frames. Thank youu

Sorcha and Sharon were extremely helpful on our visits and we are delighted with our new frames. Mr and Mrs Coleman

Return customer to the Portadown store, got my sight test done with Aaron and a thorough check &history due to my chronic illness. Lovely gent and extremely helpful. Rachel then helped me pick two new frames (glasses and sunglasses) and recommended types of lenses best for me. Can’t thank the full team enough, very good when I returned a few days after collecting frames to get them tightened also!

I had an excellent experience with this local business which provided a personalised service unlike many other brands. In particular Debbie was immensely helpful and open to resolving any queries which I had.

I called in this afternoon to get my glasses tightened.
Rachel (the manager)dealt with me and got the glasses sorted in a very professional way.
I am not ready for a new set of glasses just yet, but when I am I will have no hesitation in coming to see Rachel in the Portadown branch. She is an asset to your company.

Excellent service from very friendly staff

I was having headaches and struggling with focusing. I spoke to Rachel who recommended I have an eye exam. Rachel booked me in and I saw an optician called Anna who referred me to my GP and told me I needed to get glasses to wear driving at night or when my eyes were tired. Rachel got me sorted with a new pair of glasses that have a blue light filter and a pair of sunglasses that have my new prescription in them. Since wearing my new glasses my headaches have really improved and I have been seen by my GP. I would recommend Mackey Opticians to anyone - brilliant service from both girls! Thank you so much.

Excellent service from booking your eye test to picking up your new glasses. All the are friendly and knowledgeable.Thanks Aaron and Rachel

Everytime make an appointment the girls who work in the Glen road optician's can't do enough for myself plus other members of my family. Have been attending the same opticians for many year's and can't thank them enough always sort any problems with my glasses.

Took my mum for her sight test which was performed by Aaron who was extremely patient and explained everything thoroughly. He then helped my mum up the steps (who had broken her hip at Christmas) to make sure she was she got up ok and then Chloe was very good at picking frames for mum. The great experience was then rounded off with picking her glasses up with James who as always is a real gentleman and always smiling. This review is for Holywood Arches branch.