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Lisez les avis des autres

Noté 5 sur 5 étoiles

We attended a family photoshoot that I had wanted for a while, the teenage children weren't impressed!! Our experience as soon as we got there was very relaxed and welcoming, Zoë and Beth put everyo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an amazing experience with Mackney Photography, great photos, captured so beautifully 😍 had lots of patience with all our outfit changes. Great with both our children. Love our photos, cherish... Voir plus

Noté 5 sur 5 étoiles

Great with our toddler, lots of patience and seemed to be very well experienced in working with young children. Loved the day and it was made to feel like a very special experience for our little fami... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited Mackney Photography with our then 16 week old baby (and our one year old sausage dog)! The studio was beautiful, all staff were super friendly and we loved every second of our photoshoot... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Studio de photographie (portraits)
  2. Photographe
  3. Service de photographie
  4. Studio de photographie

Écrit par l'entreprise

Welcome to the world of Mackney Photography! We are a passionate family business, who together with our amazing team, we specialise in capturing the essence of life through our lens. If you're looking to freeze those precious moments in time, then you've come to the right place! Our award-winning portrait studio has been providing smiles to families all over Derby for the past 10 years. From babies to pets, we have photographed them all! Our photography studio in Darley Abbey is the perfect haven for you and your loved ones to feel comfortable and at ease. Over the years we have loved being part of our customers happy memories and capturing these precious times with warmth and a familiar welcome. We would love to take you on a journey to create the most beautiful portraits at Mackney Photography and therefore see why our customers return time after time... Love Wendy and Simon Mackney


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Absolutely loved our experience

Absolutely loved our experience! We won a competition on Facebook and from booking in to receiving our products the staff were so attentive and organised! Now I cannot wait to enjoy these beautiful memories on my walls at home! Thankyou Mackney photography!

7 février 2026
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Noté 5 sur 5 étoiles

Family photoshoot

We attended a family photoshoot that I had wanted for a while, the teenage children weren't impressed!! Our experience as soon as we got there was very relaxed and welcoming, Zoë and Beth put everyone at ease with a smile and coffee. We had a fun filled hour and the photos showed that at the viewing. Debs was great at going through the pictures and helped massively reduce down the images to fit our budget.

This is our 2nd family photoshoot (1st one was years ago at a different studio) I felt the prices were very similar but would say I felt Mackney was much more professional and welcoming.

5 avril 2026
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Réponse de Mackney Photography

Thank you so much for your lovely review, Amanda.

We’re delighted to hear that you enjoyed your family photoshoot experience with us, especially as getting teenagers excited about family photos isn’t always the easiest task! We’re so pleased that Zoë and Beth helped everyone feel relaxed and comfortable from the moment you arrived, and that the fun you had together shone through in the final images.

It’s also wonderful to hear that Debs was able to help you choose your favourites and find a collection that worked within your budget.

Thank you for trusting us with your family memories and for comparing us so favourably to your previous studio experience. Feedback like this means the world to our team, and we hope to welcome you all back again in the future.

Warmest wishes,

Mackney Photography x

Noté 5 sur 5 étoiles

We had an amazing experience with…

We had an amazing experience with Mackney Photography, great photos, captured so beautifully 😍 had lots of patience with all our outfit changes. Great with both our children. Love our photos, cherished always. X

19 mai 2026
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Noté 5 sur 5 étoiles

Enjoyable experience and professional photos

We won a competition for a pet photo shoot, despite our dog being an awkward client to get to pose the photographer and person assisting on the shoot persevered very professionally and came out with some great photos we’ll appreciate forever.

13 mars 2026
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Réponse de Mackney Photography

Thank you so much for your lovely review!

We know our four-legged clients don’t always make things easy for us, but that’s all part of the fun and we always pride ourselves on being patient and working at their pace. We’re so pleased the team managed to capture some beautiful images for you to treasure forever.

Thank you again for trusting us with your special memories — your dog was a star in their own wonderfully awkward way! 🐾

Noté 5 sur 5 étoiles

Helped make us feel relaxed

Helped make us feel relaxed and made it an enjoyable experience. This was reflected in the quality of the pictures

22 février 2026
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Réponse de Mackney Photography

Thank you so much for your lovely review!

Making our customers feel relaxed and comfortable is such an important part of what we do, so we’re really pleased to hear you enjoyed the experience. It’s amazing what natural, relaxed moments can create in photographs, and we’re so happy you love the final images.

Thank you again for choosing us to capture your memories! x

Noté 5 sur 5 étoiles

Great with our toddler

Great with our toddler, lots of patience and seemed to be very well experienced in working with young children. Loved the day and it was made to feel like a very special experience for our little family. Thank you so much!

26 février 2026
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Réponse de Mackney Photography

Thank you so much for your lovely words!

Toddlers definitely like to keep us on our toes, so hearing that you felt relaxed and cared for during your session means a lot to us. Patience, experience and making the experience feel special for families is such a huge part of what we aim to create.

We’re so pleased you loved the day and we hope your photographs continue to bring back those memories for many years to come. Thank you again for choosing us to capture such precious moments for your little family.

Noté 5 sur 5 étoiles

Fun and Friendly

Great experience and very friendly members of staff. Amazing photographer who had great energy and loved to listen to ideas my son had for photos.
Comfty studio and great presentation of the photos. An amazing experience i would definitely recommend to others.

30 mars 2026
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Réponse de Mackney Photography

Thank you so much for such a lovely review!

We’re so pleased you all had a great experience with us. It’s wonderful to hear your son enjoyed getting involved with ideas for the shoot too — we absolutely love encouraging personalities and creativity during sessions, especially when children really get into it!

Thank you also for your kind comments about our team, studio and viewing experience. Creating a relaxed, comfortable environment for families is incredibly important to us, so it means a lot to hear that reflected in your visit.

We truly appreciate the recommendation and hope to welcome you back again in the future! x

Noté 5 sur 5 étoiles

Baby/family photoshoot

We really didn’t know what to expect considering it was our daughters first photo shoot, but we had an amazing time watching our daughter have her photos with the lovely staff she really did enjoy herself, Thankyou so much to all the staff at mackney x

4 janvier 2026
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Réponse de Mackney Photography

Thank you so much for your lovely review!

We know a first photoshoot can feel a little daunting when you don’t know what to expect, so we’re absolutely thrilled to hear you all had such an amazing experience. The best part for us is always seeing little ones relax, enjoy themselves and let their personalities shine through.

Thank you for trusting us with such special memories of your daughter — we’re so pleased she enjoyed her time with us and we’ll be sure to pass your kind words onto the whole team at Mackney! x

Noté 3 sur 5 étoiles

Entered a competition for a baby of…

Entered a competition for a baby of the year which was lovely when I found out I won it was lovely to be asked but then on the day I started to get doubts I thought maybe I would have to pay extra for the prints which I was willing to pay but the prints only come with a package which the cheapest is £500 which for a woman who is on maternity leave is not affordable I have spoken to the lady and she said there work is worth £500 which I completely understandable but I suggested maybe with the competition do a maternity print package for the ladies who enter just to help only a few digital prints of your baby the lady did disagree and I don’t think anything will change but I just wanted to let people know I have said that the £35 booking fee should be paid forward to the next family with a baby as I won’t be getting it refunded which is fine just be aware when entering competitions you will be paying extra a lot extra for any images.

7 février 2026
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Réponse de Mackney Photography

Thank you for your review. We’re sorry to hear you left feeling disappointed and would like to clarify a few points for accuracy.

Our prints start from £65, and our collections start from £495, which include six professionally mounted prints. All pricing is shared clearly before the session.

The £35 booking fee is a deposit to secure a session in our diary and is refundable with 72 hours’ notice. Without sufficient notice, it becomes non-refundable, which is standard practice for appointment-based businesses.

Our Baby of the Year sessions are complimentary photoshoots with no obligation to purchase; however, families who value and love our work often choose to do so. We are not a digital-only studio and have always been transparent that our work is finished into prints, framed pieces, or albums.

We understand our work won’t be the right fit for everyone, and we’re proud that our many 5-star reviews reflect the experience most families have with us.

We wish you and your family all the best. Wendy x

Noté 5 sur 5 étoiles

Amazing women

Amazing women, would a 100% recommend and return with second baby. They were very patient with our baby girl to get the perfect images. Couldn’t thank them enough!

18 octobre 2025
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Réponse de Mackney Photography

Thank you so much for such a lovely review!

Patience is such an important part of newborn photography, so it means the world to hear you felt cared for throughout the session. We always want families to feel relaxed while we take the time needed to capture those perfect little moments.

We’re so pleased you love your images and hearing that you’d return to us again with your second baby is honestly the biggest compliment we could ask for. Thank you again for trusting us with such precious memories! 💕

Noté 5 sur 5 étoiles

Our photoshoot was wonderful

Our photoshoot was wonderful. They made managing two children and a bouncy dog easy. Our toddler loved it and they worked magic with our new born.

30 octobre 2025
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Réponse de Mackney Photography

Thank you so much for your lovely review!

We know sessions with toddlers, newborns and energetic dogs can sometimes feel a little chaotic, so we’re so pleased to hear you felt relaxed and enjoyed the experience with us. We absolutely love capturing the beautiful madness that comes with family life!

It’s wonderful to hear your toddler had such a great time and that we managed to work a little newborn magic along the way too. Thank you again for trusting us to capture such special memories for your family.

Noté 5 sur 5 étoiles

Will definitely use again

Brilliant company! Everyone from customer services, photographers & visiting team are amazing and beyond helpful. Photographs came out amazing

26 octobre 2025
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Réponse de Mackney Photography

Thank you so much for such a lovely review!

It means so much to hear such kind words about the whole team — from customer services through to our photographers and viewing staff. Everyone works incredibly hard to make the experience feel special from start to finish, so your feedback genuinely means a lot to us.

We’re absolutely thrilled you love your photographs and truly appreciate you choosing Mackney to capture your memories!

Noté 5 sur 5 étoiles

The experience of having photos…

The experience of having photos professionally done was new to both me and my partner
The atmosphere was so informal allowing us a range of settings and a choice of outfits
When we chose the photos to go in the frames it was so hard to select the best and this included a selection of both colour and black and white
Thanks so much for an experience we will have forever

16 octobre 2025
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Réponse de Mackney Photography

Thank you so much for your beautiful review!

We know having professional photographs taken for the first time can sometimes feel a little nerve-racking, so we’re so pleased to hear you both felt relaxed and comfortable throughout the experience. Creating an informal atmosphere where people can simply enjoy themselves and be themselves is exactly what we aim for.

It’s also lovely to hear you enjoyed having a variety of settings, outfits and images to choose from — although we completely understand how difficult it can be narrowing favourites down once you see them all, especially between colour and black & white!

Thank you again for trusting us to capture such special memories for you both. We’re so happy the experience is one you’ll always remember.

Noté 4 sur 5 étoiles

Staff are professional and lovely but “free” photoshoot isn’t free

I saw an Instagram ad inviting people to enter for a chance to win a free pet photoshoot. I entered my details and was contacted almost immediately to say I had won.
The photoshoot itself was a great experience. The photographer, Amy, was absolutely lovely, and everyone in the studio was friendly, helpful, and clearly passionate about what they do. They showed incredible patience with my dog and honestly, more than I had. They made sure she felt calm and comfortable throughout. They managed to capture some genuinely lovely shots, and you can tell they are true professionals who put a lot of care into their work.
I’ve given 4 stars because although the photoshoot is described as “free,” you do have to pay if you want any prints or digital images. Some of the packages are extremely expensive and comparable to a month’s rent or mortgage which felt quite surprising. The free photoshoot includes a mug and two complimentary key rings with your chosen photo, though these also feature the company’s logo and details on the back.
Overall, my experience was positive and I’m glad I went, but knowing what I know now about the pricing, I wouldn’t do it again.

24 novembre 2025
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Réponse de Mackney Photography

Thank you so much for taking the time to leave such a thoughtful review.

We’re absolutely delighted to hear you enjoyed the photoshoot experience and that Amy and the team made both you and your dog feel relaxed and comfortable throughout the session. Patience is definitely a huge part of pet photography, so your lovely comments genuinely mean a lot to us.

We also really appreciate your honest feedback regarding pricing. Our complimentary experiences are designed to give customers the opportunity to enjoy a professional photoshoot with no obligation to purchase additional images or artwork afterwards. The included gifts are part of that experience, while any further prints, wall art or digital collections are completely optional.

We fully understand professional photography products are an investment and won’t suit every budget. We specialise in professionally edited imagery and finished artwork rather than high-volume digital photography, which is reflected in our pricing structure. That said, we do always aim to be transparent so customers can decide what feels right for them personally.

Thank you again for your kind words about the team and the photographs themselves — we’re so pleased we could create some special memories with your dog that you’ll treasure for years to come.

Noté 5 sur 5 étoiles

Friendly and accommodating

I was given a gift voucher by work colleagues for my Birthday . The team at Mackney Photography were very friendly and accommodating. I left it to the last minute to book my family session and they were brilliant , allowing a small extension to facilitate the shoot . Communications are excellent. The day of the photo shoot was friendly and relaxed , they even brought an extra member of staff to help entertain and focus my autistic grandson. The photo's were excellent, meaning as in my case, it's hard to stick to the one photo included with a gift voucher. Beautiful family memories made .

31 août 2025
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Réponse de Mackney Photography

Thank you so much for such a lovely and thoughtful review!

We’re so pleased we could help make everything work for your family, especially with the booking timings, and it means a lot to hear our team made you feel relaxed and well looked after throughout the experience.

Your comments about the extra support for your grandson are particularly special to read. We always want every family member to feel comfortable, included and able to enjoy the session in their own way, so we’re delighted to hear this helped create a positive experience for everyone involved.

And yes… choosing just one image can definitely become the hardest part once you see them all! We’re so happy we could help create some beautiful memories for your family to treasure for years to come.

Thank you again for choosing Mackney Photography!

Noté 5 sur 5 étoiles

Dog shoot

The lady who took photos of my two dogs was amazing very patient and calm around my dogs and the photos was amazing cant wait to get the main prints and have on wall

13 septembre 2025
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Réponse de Mackney Photography

Thank you so much for your lovely review!

Photographing dogs always comes with plenty of personality and excitement, so we’re thrilled to hear your photographer made both your dogs feel calm and comfortable throughout the shoot. Patience is such a huge part of pet photography and we’ll be sure to pass your kind words onto the team.

We’re so pleased you love the photographs and can’t wait for you to see your main prints up on the wall at home — they’re going to look amazing! Thank you again for choosing Mackney to capture such special memories of your two beautiful dogs 🐾

Noté 5 sur 5 étoiles

Photographer was so welcoming

Photographer was so welcoming, makes you feel at ease behind the camera.
On viewing it was a lovely experience that bought us to tears.
Prices were a shock but we couldn’t go without having the pictures we liked.

1 août 2025
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Réponse de Mackney Photography

Thank you so much for your lovely review!

We’re so pleased to hear your photographer made you feel relaxed and comfortable in front of the camera — that’s such an important part of creating natural, meaningful images.

It’s also incredibly special to hear the viewing experience brought you to tears. Moments like that are exactly why we love what we do, because photographs become so much more than just pictures over time.

We completely understand professional photography can feel like a big investment, but we’re truly honoured you felt the images were too special to leave behind. Thank you again for trusting us to capture such important memories for you.

Noté 5 sur 5 étoiles

amazing photoshoot


We had an amazing photoshoot done for our litttle, chubby 3 months old boy. I was a bit nervous at first, as it was mine (or should I say my baby boy) first, professional photoshoot done and we didn’t really know what to do, how to pose. Miss Beth was really good with my baby and had everything taken care of! Lovely staff and I would love to come back for more photoshoots! Amazing experience.

26 juillet 2025
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Réponse de Mackney Photography

We had an amazing photoshoot done for our litttle, chubby 3 months old boy. I was a bit nervous at first, as it was mine (or should I say my baby boy) first, professional photoshoot done and we didn’t really know what to do, how to pose. Miss Beth was really good with my baby and had everything taken care of! Lovely staff and I would love to come back for more photoshoots! Amazing experience.

Noté 5 sur 5 étoiles

Nuno’s photocall

Was not sure what to expect but from the minute we arrived we felt at ease. Our pup had other ideas and would not sit and pose, I was convinced there would not be many to choose from - how wrong we were. The viewing experience was phenomenal, my partner was transfixed and I was very emotional, the pictures far exceeded our expectations, how could we not make a purchase? Yes, they’re not cheap but the quality and the personality captured is priceless. Thank you

8 août 2025
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Réponse de Mackney Photography

Thank you so much for such a lovely and heartfelt review!

We absolutely loved meeting Nuno, even if he had a few ideas of his own during the shoot! Honestly, that’s often where the magic happens with dog photography — capturing their real personality rather than perfectly posed moments.

It’s so special to hear how emotional the viewing experience was for you both and that the photographs exceeded your expectations. Those reactions are exactly why we love what we do.

We also truly appreciate your comments regarding the value of the images. We completely understand professional photography is an investment, so hearing that the memories and personality captured felt priceless means the world to us.

Thank you again for trusting us with such special memories of your beautiful pup 🐾

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