Macro Meals UK Avis 

508
TrustScore 3 sur 5

3,2

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Noté 2 sur 5 étoiles

The meals arrived later than expected, and to my dismay, the portions were much smaller than advertised. The taste was bland, and some meals were overly dry, making them hard to eat. For the price I p... Voir plus

Noté 5 sur 5 étoiles

I've tried 3 out of the 5 meals and they've all been delicious. Portions are so much bigger than you'd think, the tubs do seem quite small when you look at them but they are packed full and when put... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was Ideal for a busy life where you want to eat well while working towards a fitness goal. Meals were delicious and convenient. They made my diet more consistent, while also saving me money on buyi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

what I got was bland, soggy, and completely unappetizing. Some meals arrived partially thawed, which made me worry about food safety. The website made it sound amazing, but it’s a complete scam. Stay... Voir plus

3,2

Moyen

TrustScore 3 sur 5

508 avis

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3,2

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Noté 5 sur 5 étoiles

Tasty hygienic meals

Tasty hygienic meals, would definitely recommend!

4 novembre 2021
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Réponse de Macro Meals UK

Thank you for your wonderful feedback Umar. We hope we continue to meet your needs! :)

Noté 5 sur 5 étoiles

the concept is great and it delivers

As a first timer doing meal prep I was a bit sceptical but I can say investing in good fresh meals has changed the way I feel everyday and highly recommend

5 octobre 2021
Avis spontané
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Réponse de Macro Meals UK

Thank you so much for your kind feedback Andrew, we are delighted to have helped you make positive lifestyle changes.

Noté 5 sur 5 étoiles

perfection

lots of choices, great selection, fast delivery with secure 'fresh' packaging! delicious food! haven't found anything yet I didn't like!

29 septembre 2021
Avis spontané
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Réponse de Macro Meals UK

Thank you for your kind feedback Katy, we are delighted that you're enjoying our service!

Noté 5 sur 5 étoiles

Macro meals are world class

Macro meals are world class. Easy, quick and most importantly Delicious! Would 100% recommend, worth every penny.

28 septembre 2021
Avis spontané
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Réponse de Macro Meals UK

This is wonderful to hear Jack, thank you so much for your feedback. We hope to continue meeting your needs long into the future! :)

Noté 1 sur 5 étoiles

Triple disappointment

I was so excited and looking forward to my first delivery with Macro Meals. The selection was great and the ability to adapt meals to my diet was fantastic.

First disappointment:
The meals were delivered with damaged cooling pouches and most of the containers were covered with thick gel. Based on reviews something like this has happened in the past, but the company still uses poor quality cooler bags!

Second disappointment:
After contacting customer service, I was assured that the containers were sealed and certainly not contaminated. The truth is, some of them were already leaking sauce (shown in the photos I sent them), which means they weren't sealed and could have been contaminated. I was quite surprised, because if I were the owner of such a business, I wouldn't take a risk of food poisoning in such case, I would exchange the order straight away and report to the courier for compensation ... but well ... I kept what looked well sealed and put it straight in the fridge.

Third disappointment:
All the dishes containing corn and cauliflower were not fresh and didn't smell good when cooked (confirmed by 3 different people). It's hard to say if the rest of the dishes were fresh, because after eating a few and landing in the toilet, I could have been overly careful. I threw them all in the trash. I have worked in food production for many years, and that can only mean two things. Either the hygiene practices in the production area are very poor, or the products lie there for a long time and are packed already off.

14 septembre 2021
Avis spontané
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Réponse de Macro Meals UK

Hi Artur, we are sorry to hear of your issues with your recent order. Unfortunately, your photo was never received by us, however, we did indeed believe that our containers would be sufficiently sealed as is the case 99% of the time.

We shall contact you privately to organise a refund.

Noté 5 sur 5 étoiles

Convenient and delicious

After recommendation from a friend, I decided to give Marcomeals ago. The website was really easy to navigate with the option to 'switch on' dietary requirements and have randomised meal suggestions. I wanted to try one meal to start with as a trial, though a minimum order was £30. I decided to try a few different dishes as a one off, though I may not have been so hasty to do so if not for my friends recommendation. Perhaps a one off meal could be an option for newbies, though I imagine the reason is carriage cost. I'm so glad I ordered! Customised meals are suggested with the calories/protiens/carbs and fats quantities shown per meal. I made adjustments to some meals via drop down boxes to make mine under 500 cals each. On the way to checkout I got prompted for breakfast oats and pancakes which I added to my order to bring me to my minimum spend .

You have the option to subscribe to weekly/fortnightly/monthly orders and to randomise the orders accordingly. Ordered on Tuesday am , received next day lunchtime (so I decided to have my pancakes for supper!) Fridge life as expected 3 days , anything I wasn't going to eat in that time I'd freeze straight away. Heating instructions from fridge temperature, so I added an extra 2 mins to my from frozen ones. The meals are delicious,arrive next day and cooked fresh, my idea of heaven as I dislike cooking just for myself.

Example meal - Salmon, fluffy potato, broccoli, peas, reggae sauce. The pot is deceiving, I didn't think it would be a full dish , but I was wrong! There was plenty of food and it's nice to feel healthy! My only grumble is (unknown to me) reggae sauce is a bit hot! Perhaps a 'how hot icon' at selection process would of helped me of my embarrassment. Would recommend and order again! Thank you Macromeals

9 septembre 2021
Avis spontané
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Réponse de Macro Meals UK

Good afternoon Gemma, thank you for your kind and constructive feedback, which will be passed on to the relevant personnel.

We hope that you continue to enjoy our service! :)

Noté 5 sur 5 étoiles

Great food

Great food, great price

4 septembre 2021
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Réponse de Macro Meals UK

Thank you Joe!

Noté 4 sur 5 étoiles

Meals are tasty and convenient

Meals are tasty and convenient. Good portion size. Only gripe is you can’t edit your order without having to cancel and start a new one.

4 septembre 2021
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Réponse de Macro Meals UK

Thanks for the constructive feedback Raphael. We agree, we are currently developing edit subscription software.

Noté 4 sur 5 étoiles

Ordered 14 meals using keto structured…but they weren’t keto!

UPDATED :
Have upgraded the rating on this to reflect the suppliers positive response to below. In the end after trying a second batch to see if that was better and based on below they reached out to see what could be done and when we concluded it wasn’t going to be possible in the short term they offered a full refund. Whilst this wasn’t the outcome either of us would have wanted (the search for reasonable and balanced keto precooked meals continues) I have to commend macro meals on constructively taking onboard the feedback and how they resolved this. If you want keto I wouldn’t use them just yet , but if you are just looking for precooked meals you’ll have more options so worth a go. If only more companies actually cared like this !

Ordered 14 meals using keto macro tool /?structured meal plan tool then discovered after eating that many were not keto as the tool included high carb options that kept me out of ketosis and not enough fat.

Also meal reheating instructions poor and inconsistent between packaging and leaflet in box. many of the vegetables remained inconsistently cooked/uncooked when reheated making meal prep difficult and end meal quality low due to the way the meal is prepared (huge chunks of cauliflower not precooked enough take significantly longer to cook than green beans!). Fish was good , chicken breast impossible to get it ‘succulent’ as suggested by the description.. generally was rubbery and chewy despite trying different reheating times.

Sauce options for keto very limited and if you can’t take spicy foods next to zero options.

On plus side size of portions were good but again I’m certain they are not balanced macro wise for keto despite that being the ask… ie high fat medium protein low carb.

Have tried a second batch just incase this was just a bad week, have manually excluded the things that aren’t keto. Fingers crossed this week is better. If only they could get keto macro right and their preparation right they’d be a winner

2 septembre 2021
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Réponse de Macro Meals UK

Hi Andrew, thank you for this very valid and constructive feedback.

Noté 1 sur 5 étoiles

I ordered 10 personalised meals and…

I ordered 10 personalised meals and when delivered the cooling gel pack had split open and had covered all 10 containers, also one of the meals was split open and was not edible as the gel pack had gone into the food.

31 août 2021
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Réponse de Macro Meals UK

Hi Jack, this is most unfortunate and appears to be an issue in transit with DPD, as opposed to us as a company.

We shall contact you privately to sort this issue out.

Noté 5 sur 5 étoiles

Food was amazing!

Food was really good, I was sceptical before ordering, but they are 100% worth it, and I'll be back for more, it's made my life so much easier!

31 août 2021
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Réponse de Macro Meals UK

Thank you so much for your kind feedback Ollie, we are glad to be making your life easier!

Noté 1 sur 5 étoiles

The most disgusting and inconsistent…

The most disgusting and inconsistent food I’ve eaten over the course of my entire life. I want the chefs to eat the food after 3 days of cooking it and let me know what they think about the quality.

30 août 2021
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Réponse de Macro Meals UK

Hi Dylan, we often eat the food 3-days after it has been cooked, and we do not have issues.

We'd love to get some specific feedback on which of your 7 previous orders have not been to a required standard, and we will happily re-send and refund.

Kind regards,
Jamie

Noté 5 sur 5 étoiles

Amazing taste and good portions

When the meals first arrived I thought that the portion are small but I realised afterwards that they are meant to be part of a balanced nutrition plan. I incorporated them to my nutrition plan my dietician created and as part of a healthy 5 smaller (than usual) meals per day I am very happy and not hungry at all. The taste is amazing!

30 août 2021
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Réponse de Macro Meals UK

Thanks Kay, we aim to please!

Noté 5 sur 5 étoiles

Good quality food and great flavours

Good quality food and great flavours. Being able to choose protein/ carb/ veg combinations is a plus, but having a system to make the decision for you is also makes selecting a plan for the week so much easier.

30 août 2021
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Réponse de Macro Meals UK

Thank you Gareth, your feedback is much appreciated!

Noté 3 sur 5 étoiles

Great choice, but disappointing

Great choice. Loved that I could choose my daily meals, and not be stuck with one menu fits all. but unfortunately the meals were really dry the salmon especially. The pancakes which I was so looking forward to were that dry they were inedible. If you do change your recipes and offer a sample to try I would come back as no one else offers the daily choice like you do.

30 août 2021
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Réponse de Macro Meals UK

Thank you for your feedback Suzanne, we shall pass your feedback on to our kitchen team.

Noté 1 sur 5 étoiles

Food was dated, horrible smell

Honestly, my entire house is smelling dated food. Heated one, bad smell, second one bad smell, everything gone to the bin.

First and last order.

By he way, learn something, sauce on the side.

Horrible.

Goinga back to Lions Prep!

29 août 2021
Avis spontané
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Réponse de Macro Meals UK

Hi Apparicio,

We have refunded this order.

Apologies for the issues that you've had.

Kind regards,
Jamie

Noté 2 sur 5 étoiles

Great Meals but bad design of the Order System

Great Idea and the customisation of every meal is great, but unfortunately I've only had a hard time tried to make the subscription plan working.

There is an option to do a one off order, but it looks like the toggle button to that activates the subscription plan instead doesn't work, so you are kind of force in having a subscription plan. It seems once you have submitted the first order then there's no way to change the meals before for your next order,so have ended up with a second order of 10 meals I didn't really want.

I gave it a go again trying the one-off order instead, but didn't realise the subscription plan restarted itself again, ending up with a second order that again I didn't want, hopefully When they will open they're offices on Tuesday they will be able to cancel it for me.

It is a really good idea again, just the system that is a bit hard to use, that's all, if they can improve that I'll definitely come back to use them.

29 août 2021
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Réponse de Macro Meals UK

Good morning,

Thank you for your feedback, we are currently in the process of making our system easier to manage, so thank you for highlighting this further for us.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, meals are awesome made up of the foods I want to eat and they taste great

29 août 2021
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Réponse de Macro Meals UK

Thank you Kris!

Noté 1 sur 5 étoiles
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Réponse de Macro Meals UK

Hi Matthew, you have not received your items, as you are yet to pay for the order. Please get in touch if you would like some help in re-processing and paying for your order.

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