This bank advertises all across the country as an attempt to gain membership and assets. They are offering 3% cash back on bal transfers! This is a scam to run your credit and to get your personal i... Voir plus
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Spent 3 hours on the phone to make a purchase being blocked by MACU saying to call customer service just for Fraud to tell me it's not them when the notice flat out said it is. 1 out of 5 stars. Horri... Voir plus
I have banked with MACU for over 10yrs. I found them based upon a recommendation from a friend. I have had several types of products with them. I truly do not understand the bad reviews because I have... Voir plus
Makes the idealisim,member-owned, non-profit idea behind credit unions, all deception. No better than banks in any shape way or form. Don't fall for it.
À propos de l'entreprise
- Coopérative de crédit
- Banque
- Caisse de crédit fédérale
- Conseiller financier
- Institution financière
- Prêteur hypothécaire
Écrit par l'entreprise
Mountain America Credit Union is a member‑owned, not‑for‑profit financial cooperative dedicated to guiding people forward on life’s financial journey. Since opening our doors in the 1930s, our purpose has remained the same: to help our members define and achieve their financial dreams by putting their needs first in everything we do. We believe banking should feel supportive, transparent, and personal. As a credit union, we exist to serve our members—not shareholders—which allows us to focus on delivering exceptional member experiences, quality service and technology, and meaningful financial guidance. From everyday checking and savings to loans, mortgages, business services, and digital banking, our products are designed to fit how people really live and work today. Guidance is at the heart of our identity. Whether life’s financial path feels straightforward or full of unexpected turns, our team members are committed to helping members navigate each step with confidence. Through friendly service, modern tools, and ongoing financial education, we aim to make it easy to do business and easier to plan for what’s ahead. Mountain America serves members across the Intermountain West with a strong network of branches, ATMs, and secure online and mobile banking options, ensuring access and convenience no matter where life takes you. We’re also deeply invested in the communities we serve, supporting local organizations, education initiatives, and causes that strengthen the places our members call home. At Mountain America Credit Union, this is your journey—and we’re proud to be here to guide you forward, every step of the way.
Coordonnées de contact
9800 S. Monroe St., 84070, Sandy, Etats-Unis
- 1-800-748-4302
- macu.com
1,7
Mauvais
67 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Horrible Customer Service
Horrible Customer Service. When you call to get help the people answering the phones never know anything more than the automated system. They place you on hold for every question so they can call someone else for help. I have been waiting to deposit a check for 3 days.
I am going back to BOA. I'm glad I never closed my accounts with them.
22 décembre 2020
Avis spontané
Absolutely atrocious customer service
Absolutely atrocious customer service. They're all amateurs. I've never had such a terrible experience at a credit union. And it's consistently bad. Been here for a couple years now.
14 août 2020
Avis spontané
MACU is great for both business and personal banking
My experience with this credit union has been positive. I have both a business and personal account. The mobile app is great easy to use and the person to person service is great. MACU is very invested in their members and treat them excellently.
29 janvier 2020
Avis spontané
look elsewhere
I’ve had my account hacked with money stolen from me four times since I opened with them 3 years ago in Utah. Twice within a few months. There is no protection. No fraud service department. No call or text asking I was making purchases in two different states at once. And this last time they called me repeatedly and tried to blame it all on me! I was confronted with suspicion rather than care and concern. It was an awful experience. If you’re moving to Utah, or anywhere else with this credit union, choose a different one.
2 mai 2019
Avis spontané
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