Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... Voir plus

Noté 1 sur 5 étoiles

Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... Voir plus

Noté 4 sur 5 étoiles

Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... Voir plus

Noté 5 sur 5 étoiles

So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... Voir plus

3,7

Moyen

TrustScore 3.5 sur 5

930 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(930)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My order was unfortunately backordered, but...

My order was unfortunately backordered, and I wasn't aware of that when I made the order (I may have missed that on the listing), BUT Mad City Outdoor was very upfront about the delay and quick to respond to questions about the order.

12 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Read the BAD reviews

Ordered took my money then said it's out of stock, 2 weeks later I get WRONG item but correct invoice taped to it...
3 emails unanswered, phone message unanswered, no replies, NO RESPONSE.
Should have read reviews, it's the NORM for this crooked company/ store. NO phone # listed on there website.... should have read reviews first
Buyer Beware

16 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Responsive customer service and high quality products

The items were back ordered for a while but I received emails informing me throughout the process which is definitely appreciated. Once the items were available they were shipped to me quickly and the items are great. I’m very happy with my purchase and the customer service. I will surely buy from Mad City Outdoors again in the future.

12 juin 2023
Avis spontané
Noté 4 sur 5 étoiles

Good price

Good price, prompt delivery. Just what I was looking for .
Thanks very much.

5 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

It was exactly as described

It was exactly as described. But, the seller did not contact me and let me know they were on backorder. Only when I contacted the seller via email I found out about the backorder, for that, I gave it three stars.

25 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Although the wait for my item was longer than anticipated due to restock delays, the customer service was great! I was happy to wait, but I appreciated the kindness in their email updates. The items were shipped well and worked out great. Thanks!

1 juin 2023
Avis spontané
Noté 4 sur 5 étoiles

Order took forever to get here

Order took forever to get here. Customer service was poor. It took forever to get an answer when I asked where the belt was. I eventually got the belt, but would not purchase from you again.

23 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

The people are wicked nice

The people are wicked nice. They explain things well if there are issues and do what they can to resolve problems. The simple fact of them putting up with my no bs assessment of a piece of gear I bought is a testament to my perception of them. I at least hope they didn't take everything I said seriously but see my attempts at humor. The thoughts I have on the gear I bought are only about the gear and not anything they did. I didnt like what I bought and I think the posted description of it is deceptive. If I had handled it in person, I wouldn't have bought it. That's one thing out of many and isn't a reasonable assessment of the rest of the stuff they have. I hope the best for their company.

24 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst Experience

Orderd Tru- spec cargo pants was told 13 days for shipping . It’s been about 8 months since last contact. No emails no phone calls answered, nothing like they just disappeared. I may just have to make a in person visit ! Would NOT recommend buying from Mad-City Outdoors.

26 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Comfy, but "Dad Bod" needs next size up

Awesome material, feels amazing but I should have order the next size up. They fit, but I can't sit down or sneeze. After trying them on, I ordered the next size up. Thanks for an awesome product, my wife loves me in them.

13 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Product was not instock and they asked…

Product was not instock and they asked if when product came in they would send it immediately.. So, I agreed and honestly forgot about the order. A few months later shipping info update from madcityoutdoor.com in my email. Recieved a few days later.

9 mai 2023
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus