First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... Voir plus
Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... Voir plus
So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... Voir plus
À propos de l'entreprise
Coordonnées de contact
3,7
Moyen
930 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good service, disappointed in product
Service, price, and communication was good, but the product color was not as advertised. The received product is much lighter than true coyote tan. It was even lighter than flesh tone tape. Will use it for something other than camoflauge.
24 mars 2023
Avis spontané
Shipping took a while but they kept me…
Shipping took a while but they kept me in the loop about everything with great customer support
25 mars 2023
Avis spontané
The communication and service was at a very good level, thanks!
Many thanks! I am completely satisfied with the purchase.
27 mars 2023
Avis spontané
Good
it took longer than it aught to have to ship. other than that everything arrived as expected
7 mars 2023
Avis spontané
Have no complaints package arrived…
Have no complaints package arrived little late but was expected tho mail no guarantee on arrival dates but it was good
23 mars 2023
Avis spontané
Charged immediately, indefinitely backordered, couldn't give an ETA.
Ordered an item on 10/15/22, was charged immediately, and finally canceled my order on 12/22 for a refund because I never got anything. Support kept telling me there was a delay with their manufacturers, but the whole time it was backordered, they never once updated the website to indicate this. Also never received automatic periodic updates - always had to reach out to support to get a status. Estimated ship time was still 3-13 days months later.
Seems shady, like they're just counting on you to forget that you ordered anything so they can just keep your money.
22 décembre 2022
Avis spontané
A Company I Can Trust
It took a long time to receive my order (the original order was discontinued by the manufacturer without notification and the second order delayed by manufacturing delays) but Mad City staff delivered on their promise to deliver - and they did. Long time to receive, bad … but trust developed out of the successful fulfilling of this delivery more than offset the delays I encountered. Trust in this company and quality of products will allow me to remain a Max City customer.
15 mars 2023
Avis spontané
Very communicative about shipping info
Very communicative about shipping info. Product arrived well packed. Very happy with my purchase.
11 mars 2023
Avis spontané
Products took an exceptionally long time to arrive
Products took an exceptionally long time to arrive, but at least CS kept me updated to let me know my order was still in process.
8 mars 2023
Avis spontané
Terrible company
Terrible company
Lackluster responses to late orders. Fraudulent advertising. Promoting and taking money for products that are not available.
14 février 2023
Avis spontané
Great Communication
While my order was on backorder from Elbeco for several months, they kept in constant communication to keep me aware that they were aware of the time lapse. The product arrived and I was happy with my experience despite the long delivery time. It was outside of their control anyways.
4 mars 2023
Avis spontané
Got the item intact and does exactly what I wanted it to do.
10 out of 10 would recommended.
3 mars 2023
Avis spontané
Ionosphere snugoak
These guys rock! Thank you for a great product at a great price.
4 mars 2023
Avis spontané
As described and great quality!
27 février 2023
Avis spontané
Customer service was responsive and…
Customer service was responsive and helpful.
16 février 2023
Avis spontané
I was very pleased with the product I…
I was very pleased with the product I received. Shipping was faster than I expected
26 février 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.