Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This product is extremely dangerous. Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use! This could have caused a fire or significant harm to me and... Voir plus

Noté 2 sur 5 étoiles

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is... Voir plus

Noté 5 sur 5 étoiles

I chose the navy blue set, and it’s absolutely perfect! The styler is exactly as described, easy to use, and delivers amazing results. The quality is excellent, and it’s great value for money. Fast sh... Voir plus

Noté 5 sur 5 étoiles

Super fast delivery (3 working days) and I received the parcel on the 30th of December! I purchased from the official online store (ie didn't follow an insta or fb link) so maybe that made a differen... Voir plus

2,4

Bas

TrustScore 2.5 sur 5

335 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(335)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This product is extremely dangerous

This product is extremely dangerous.
Upon having a replacement for less than 6 months, it has sparked a flame and smoked whilst in use!
This could have caused a fire or significant harm to me and my children.
I took the matter directly to magic styled who closed the case with no further action due to it being a replacement already which to me makes it even worse?! This product needs investigating asap. Please think twice before purchasing!

3 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Not as worth it as you think

mine didnt take long to arrive and i found it to be very useful and easy. i hadnt run into issues and I've had it for a little over a year now. however, recently its been acting weird. the heating is not constant. until today it started making a noise thats similar to a drill. i stopped using immediately. i would say its not as worth it when it breaks down this soon and you have no way of contacting or requesting for assistance. i am quite disappointed on that front.

2 août 2026
Avis spontané
Noté 5 sur 5 étoiles

This tool is truly magic!

This tool has significantly reduced my time spent on drying and styling my long hair. And it is a pleasure to use. Thanks!

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Have sent 4 emails and 1 direct message…

Have sent 4 emails and 1 direct message on their site about a faulty item, been sending these since 25th December and still not received any contact from them. Very bad and no phone number to ring!! Terrible customer service ☹️

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The item arrived quickly

The item arrived quickly and I had requested a plug for a different country than my country since this is a gift. Everything wase correctand arrived in good order.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

Do not order from this company! I got the magic styler and plugged it in and it had 0 power. Never has worked from the minute I received it! Tried contacting them numerous times, even responded to an email where they wanted to know how I like it! I don’t like it because it’s a piece of s**t and you won’t respond to any of my emails!

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

100% recommend

I love the way the magic styler dries my hair. It used to dry quite frizzy but now it dries sleek and much less frizz. Would 100% recommend.

30 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE & PRODUCT

TERRIBLE CUSTOMER SERVICE. Despite the serious delays in my product arriving, it was bad quality product, feels like the plastic is going to melt in your hand, and doesn't have the power that it says it should. Refund policy and system is shocking as well.

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware!

I would advise anyone who buys this product to beware. I started the return process the end of December 2024 and have yet to receive my money back, nor do I ever expect to. My only recourse is to caution others. There is no customer service number or email. Everything is on-line forms and automated responses. I have reported the company to the FTC, but since it’s based in China there’s nothing really they can do. It may be a wonderful product, but if you ever change your mind about it as I did (I never even took it out of the box), or if something goes wrong with it, you will not get your money back.

20 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Great product, but in my case, does the same job as a flat iron

Ordered Ion Brush. I have long blond dyed straight hair. Great stand alone product, but as i have flat iron, it basically does the same type of curl/volume for my hair, as a flat iron. So, in my case, no need for a second similar product.

But definitely would suggest to beginners, who do not know how to style their hair.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

A section on my magic styler broke so I emailed in to see if I could get a replacement. Expecting just the part I was amazed when the box arrived with a whole new styler. Thank you and highly recommend the product and service

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer Service is Lacking

I thought the product was what I wanted to give my daughter for Christmas, but she had already purchased another item. I sent a message to the company and was given the instructions to return it, but I needed to wait for the "return Helper" to contact me. That took over a month. I sent several emails questioning how long I had to wait for the return helper.
I finally heard from the return helper and given instructions for the return. I returned it on 2/11/25. I finally received an acknowledgement on 3/22/25. The refund was as follows:
We understand your concerns and appreciate the opportunity to clarify. Your refund was processed according to our refund policy, which includes the following deductions:
• Initial shipping fee: $10
• Return handling fee: 8% of the order total is $7.1
• Return shipping fee: $4.6
While we do accept returns, these fees cover the costs associated with processing and shipping. Our refund policy is outlined on our website, but we apologize if this was not clear at the time of your purchase.
It wasn't clear at the time of my purchase because I don't believe that the return policy was on the site I purchased from.
I would never purchase from this company again and warn others to avoid them. It's not worth the time and aggravation.

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Product is really good and easy to use

Product is really good and easy to use. I bought one for my daughters birthday too and she loves styling her hair in the morning for school. It's easy to curl my hair and don't have the struggle to try and curl with the wands or ghd's. Saves time too. Also the condition of my hair has improved as I haven't straightened it since using this

28 février 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus