Their customer service is remarkable. I sent an email question and received a response the same day. The product was shipped promptly and I had it within days.
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Lisez les avis des autres
L'articolo è arrivato con un giorno di anticipo, corrisponde alla descrizione, ma l'aspetto che mi ha stupita di più, in senso altamente positivo, è stata l'assistenza che ho contattato per chiedere... Voir plus
Purchased a copper bracelet from this company not long ago and all of the magnets are falling out from inside the band. Very disappointing. Cheap product lacking quality.
Besides MagnetRX working as promised and looking great while doing so. This is a company that really cares about their customers. I recently had an issue with my bracelet which I contacted Customer Se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
MagnetRX® is a wellness brand with an unwavering commitment to designing the most powerful and effective magnetic therapy products. We offer a full line of magnetic therapy jewelry made with our superior magnetic technology from magnetic bracelets for men and women to biomagnetic therapy kits - we truly offer the best selection of quality products providing users with the best results SHOP LOCAL – We are proud to be an American family-owned and operated business located in Michigan, USA. All of our products are designed at our headquarters outside of Detroit, and trusted all around the globe! 100% MONEY-BACK GUARANTEE – MagnetRX is the trusted name in magnetic therapy products. If you are not completely satisfied with your purchase, simply contact us and we will give you a full refund. You have nothing to lose, grab yours today!
Coordonnées de contact
309 S Main St, 48307, Rochester, Etats-Unis
- 877-725-5559
- hello@magnetrx.com
- magnetrx.com
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service
Their customer service is remarkable. I sent an email question and received a response the same day.
The product was shipped promptly and I had it within days.
Assistenza clienti super efficiente
L'articolo è arrivato con un giorno di anticipo, corrisponde alla descrizione, ma l'aspetto che mi ha stupita di più, in senso altamente positivo, è stata l'assistenza che ho contattato per chiedere se era possibile ricevere degli elementi in più per allungare il braccialetto che per me era troppo stretto. La risposta è stata rapida e positiva, entro pochi giorni mi hanno inviato i tre elementi richiesti senza alcuna spesa aggiuntiva. Confesso che sono rimasta molto sorpresa dalla gentilezza ed efficienza degli operatori della ditta MAGNETRX.
I do know MagnetRx to this day have the…
I do know MagnetRx to this day have the best bracelets hands up and they are serious about customer satisfaction and I will order again. The bracelet is not spaced out on a string and has sum weight on it.
Good quality but very small in diameter…
Good quality but very small in diameter not suitable for large wrists
MagnetRX Customer Service
MagnetRX customer service is outstanding! My issue was handled quickly and professionally, with clear and helpful written communication throughout the process. The problem with my bracelet was resolved very promptly, and I couldn’t be happier with the experience. Highly recommend their support team!
Five Star Seller...
Besides MagnetRX working as promised and looking great while doing so. This is a company that really cares about their customers. I recently had an issue with my bracelet which I contacted Customer Service about. And as far as I am concerned they went above and beyond to correct my issue ASAP. Nothing makes me happier than knowing I am doing business with a Company that really shows they appreciate my business. Thanks again MagnetRX. Signed, One Very Satisfied Customer
Real results, no hype
The bracelet didn’t fix everything overnight, but it made a real difference.
I was encouraged by my brother-in-law
I was encouraged by my brother-in-law, who is a Podiatrist, to try Magnet Rx Spot Kit for my knee pain. I did. I actually ordered 2 kits and their insoles for my neuropathy. When I first received the product, I immediately placed them on my knee. The next day I removed then to clean them as instructed and got two of the magnets too close and they snapped together so hard that one magnet broke. I reached out to the company and they sent me a replacement kit within 3 days. Their customer support was incredible. I can’t wait to see how they work, but just by their customer support alone, I recommend them.
Amazing
Amazing, high quality, really powerful magnet i am in love whit it. Quick shipment and help.
Great for circulation
My hands used to feel cold all the time. Since wearing this bracelet, that’s changed dramatically.
MagnetRX is a great company
MagnetRX is a great company. They have excellent customer service and they go above and beyond and helping their customers. I’ve bought several items from them and I will continue to buy from them because the products are top notch.
Simple but effective
I wear the copper magnetic ring daily and my joint pain is so much better. Stylish too!
Legit wellness brand
There’s a lot of junk out there, but MagnetRX delivers real, thoughtful products.
Gift-worthy packaging
Ordered as a gift and was so impressed with the box and pouch presentation. It felt premium.
If I can give no stars
If I can give no stars, I would !!!!
Your customer service sucks!! Made an order in September and still have not received it. Emailed and called. At this point I want my money back and I’ll go elsewhere!
Amazing Customer Service and Even Better Products
My neck had been stiff for several months. A friend gifted me a set of the Magnetic Kit. The relief seemed to happen in minutes. I had contacted Customer Service (CS) several times with product questions prior to ordering them for my friends. Responses were quick (most times within minutes) and reps were friends, and very knowledgeable. There was a slight defect in one of the magnets. CS issued me a return immediately. I definitely recommend purchasing the Magnetic Kit!

Réponse de MagnetRX®
Run away they are thieves!!!!!!!
Run away they are thieves!!!!!!!
I command for 300€. They write me: they can't send it in Paris and don't give me my money back.
Magnets falling out of Copper Bracelet
Purchased a copper bracelet from this company not long ago and all of the magnets are falling out from inside the band. Very disappointing. Cheap product lacking quality.
Junk Band
The removal of the Pin to adjust the bracelet is an idiotic design that requires a jeweler maginfying glass - because the tool breaks with the slightest mis-alignment.
'Designed in the USA' - how embarassing.
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