Beware that this company does not follow their own policy. Firstly, I was informed I would be receiving a mystery gift with my package. No mystery gift was delivered. Secondly, I ordered 2 items.... Voir plus
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The package was delayed and it took time to arrive, but my wife looks gorgeous in it. I am very pleased with the experience in customer support in their acknowledgement of the delay and willingness t... Voir plus
Outstanding customer service as soon as I placed my order! Very nice touch to receive a personal thank you email right after confirmation of order email. I ordered several items following their sizi... Voir plus
The Website was easy to navigate and had great information for each product. The Pictures and videos were great as well. They gave good visualization of what I'm to expect after receiving my products.... Voir plus
À propos de l'entreprise
- Boutique de lingerie
- aussi dans
- Magasin de vêtements
Coordonnées de contact
Etats-Unis
- maison-verdelle.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to order
They don’t accept returns despite their policy
Beware that this company does not follow their own policy.
Firstly, I was informed I would be receiving a mystery gift with my package. No mystery gift was delivered.
Secondly, I ordered 2 items. One fit great and I liked it. The other was the glossy fishnet cutout bodysuit, which came in the incorrect size. I asked to return and get a reimbursement, and requested Maison Verdelle pay the return fee due to the sizing error. They instead decided to offer a series of poor options that I did not want. Even after reiterating I still wanted to return, they did not respect my request. Their refund policy states "If the return is due to our error (e.g., damaged, defective, or incorrect item), the customer is not required to pay the return shipping fee.".
Simple and easy
It was simple and easy. I'll definitely be ordering from here again.
Ordering was fast and easy!
What is not to like?
Seriously, what is not to like here? Sweet, sexy, fierce, hot, elegant... I could go on. I like it. My wife could find a bunch of stuff that, surprise surprise, I really liked too. Price point I could afford. This is the place.
Very pleased
The package was delayed and it took time to arrive, but my wife looks gorgeous in it. I am very pleased with the experience in customer support in their acknowledgement of the delay and willingness to help. I would definitely purchase from this company again. Great quality, great service, and a positive experience.
The website was easy to navigate
The website was easy to navigate. I was able to easily find information about the shipping times. Everything is great for a first timer!
Fitting and measuring guidance- Super helpful detail
I appreciated the instructions and fitting guidance offered. It helped make me feel more secure that what I ordered will fit me correctly.
very easy good deal i will be wating…
very easy good deal i will be wating to see if its great
Website was very easy to navigate and…
Website was very easy to navigate and the size guide was very helpful! Also got good deals
Easy checkout with no issues
Great experience so far
Great experience so far. Very easy order process!
It was very easy to follow the…
It was very easy to follow the instructions on ordering the products. Prices were fair. Just waiting on the product to arrive. Website was easy to use. If this works I will surely send another review.
I seen your garment on social media and…
I seen your garment on social media and went on your web site and ordered it plus a few others, can’t wait until they get here too try them on for my husband 💝
S
Absolutely love everything I got
Absolutely love everything I got! Also the customer service is top notch!! They shipped very quickly and I’ll be wearing my new set for my husband tonight!! Here’s to 5 years!
Good experience buying on the website
Good experience buying on the website, good pictures and good offers. Easy to order, hopefully I get my order soon. Can't wait
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