MalagaTransfer.co.uk Avis 

120
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Perfekter Service: pünktlich, freundlich, fairer Preis Online Buchung funktionierte problemlos. Kleiner Verbesserungsvorschlag: wir hatten etwas im Voraus gebucht. Eine kurze Email oder SMS Bes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, the driver was early to collect us but didn’t rush us at all. My 7 month old baby was very irritable and cried the entire drive to the airport but he was lovely and played lullabi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would give 10 stars if I could! Very excellent service. We booked transfers on 25/05/17 and 28/05/17 to and from Malaga Airport/Mijas Golf. Drivers are very professional, tie, shirt and suit pants,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi Malaga Taxis (Collected from Malaga airport 07-06-17 and returned 14-06-17 Booking code: 13144) I would like to say how impressed we were with your service, everything went perfectly, your cars w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de navette aéroport
  3. Service de taxi minibus
  4. Société de transport en bus et autocar

Écrit par l'entreprise

More than 25 years providing transfers from Malaga airport. First class service at the most competitive rates.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(120)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Used from and to Malaga, booked online and drivers punctual and professional. Will definitely use when travelling to Malaga again 👍

31 août 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Mark!

Regards,
MalagaTransfer.co.uk

Noté 2 sur 5 étoiles

You may not get the vehicle you booked or paid for

Booked a 13 seat mini bus, there was 8 travelling but we wanted the extra comfort for the hour journey from/to the airport. The first mini bus was fine, but the mini bus for the return to airport was a 8 seater mini bus not what I asked for or paid for . I've emailed the company on four occasions asking for a part refund,but they are not returning my emails. Very poor service.

27 août 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Hi Mark, we are sorry for the inconveniences caused, you are right. We had a problem with the minibus on your return and had to provide the service in a 8 seater.

Please contact sales@malagatransfer.co.uk including your booking number to proceed with the partial refund. Thank you.

Best regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Excellent Service

Good Evening

I just wanted to take the opportunity to thank you and your team for services provided while on vacation in Marbella.

The vehicles were immaculate and both drivers who collected us from Malaga Airport on the 7th of August and the H10 Andalucia this morning at 8.30am, we’re both every polite and very professional. I would highly recommend your services and no doubt book again when we return.

I have one question.... I would like to know what playlist the driver who collected us was playing this morning? It was something like “Las Mejores..... 1986” It was really excellent and I’d like to try and find and download myself.

Best wishes and continued success.

Andy

17 août 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Hi Andy, thank you very much for your review!

About the playlist, the one he played was "Lo Mejor Musica De 1983 En Ingles Mejores Canciones De Los 1983 Exitos". You can find it on YouTube.

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Great Transfer Service

Excellent communication from start to finish. Our flight was delayed but the driver was there waiting for us at Malaga Airport, and arrived promptly at our apartment for our journey home. Both drivers were polite and very smart, as were the vehicles.

Good value for money; we would not hesitate to use again.

23 juin 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Karen!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Travel First Class

First class service, pleasant friendly drivers, great vehicles and very prompt! From my experience, I have no hesitation in recommending Malagatransfer. Excellent, thank you!

13 mai 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thanks Rick!

Regards,
MalagaTransfer.co.uk

Noté 2 sur 5 étoiles

15min late and poor communication

I have no complaints regarding my pick up although I contacted the company when I arrived at the airport and the person was rude and hang up on me.
On my return transfer the driver were late by 15min, I tried to contact the company numerous time but no one answered the calls. The driver has driving very fast and rushing us to be able to arrive at the airport on time, he was also blasting some Moroccan music and wouldn't turn down. Me and my friends had to literally run through security as our flight was boarding already. I then emailed the company with the complaint and they are not interested at all. Their reply was: the driver took a toll road to be quicker, we don't do refunds.
I would never use this company again, I would rather book with a more professional company.

In reply to your comment below: The Aparthotel has only 1 main reception, I saw the driver arriving as I was outside waiting for 30min. The driver wouldn’t need to take the toll road if he wasn’t running late anyway. So that’s pointless to even mention that I wasn’t been charged for that!

2 mai 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Hi Khamila,

The driver was waiting for you at the specified location, but there were 2 doors, and you were waiting at the opposite one. To compensate this misunderstanding and also to avoid being late for your flight, the driver took the toll road (without extra cost for you). About the loud music, that's not acceptable, we will inform the manager about this.

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Brilliant Company

I would certainly use this company again-good service and lovely Vehicles- on time and very friendly.
We went from Malaga to Mijas.

28 avril 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Mrs Kinally!

Best regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Excellent service all round! Highly recommend!

I would like to thank you for your recent excellent service in Malaga.

Everyone in the office has been very polite, professional, efficient and accommodating especially when we changed our transfer times. And everyone’s English is excellent!

The quality of the cars was excellent too and the drivers were also very courteous and were very careful and calm drivers.

Thank you so much to everyone and we will definitely use Malaga Transfers in the future and recommend you to our friends!

25 mars 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Judy!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Excellent service

Excellent service, nice and very helpful driver👍👍Highly recommended😀

2 mars 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thanks Annette!

Kind regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Everything went smoothly

Everything went smoothly, we were collected at Malaga airport on time in the arrivals hall. The journey to Nerja was quick and comfy (Mercedes car), it was great not having to wait for other people in a coach. The same experience going back to the airport. The drivers were friendly and the car very comfy. I would not hesitate to use Malaga transfers again and recommend them 100%. Thank you

4 janvier 2019
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Karen, see you soon!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Great service by a very efficient company ....Well done.

Unlike some of the comments below I did not read previous stories of customers. I just googled and they came up ...looked a good price ....and very efficiently the reply to my request for a transfer from Malaga airport to Marbella.
All my emails before my arrival were answered quickly and courteously.
On the morning the flight was over 3 hours late ...I emailed the office and was told not to worry ...the status of my flight would be checked before the driver arrived.
It was so great to meet our driver who was there with our name on it and quickly we were taken to a fabulous car and offered some lovely bottles of water......so welcome after a delayed flight and long journey.
We arrived in Marbella well within the hour and our driver was so helpful and courteous so thank you.
We had a make a early start to return to the airport. I emailed them just to make sure that all was okay and again all my emails were immediately answered and in fact we changed the time that we originally arranged as they was no need to leave so early. Again ....this was so helpful on the part of Malaga Transfer.
Our driver arrived before the time ...he was like our other driver .....helpful and courteous.
After a lovely comfortable trip to the airport we arrived in plenty of time.
I would change absolutely nothing in my experience that we had with Malaga Transfer.
Can I thank them and wish them a nice new 2019 continuing on giving a good service to their customers.
I would have no hesitation in using them again and in recommending them to anyone.

3 décembre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Hi Cooney,

Thank you very much for your kind words. We hope you use our services for many years to come!

Kind regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Transfer to Banus and from Banus

Used Malagatransfer at the w/e and was very impressed with the service we all received. The flight landed early but the driver was still waiting for us at the airport holding out a name. He was very courteous and we were very impressed with the vehicle. We paid the driver for both parts of the journey upon arrival to our apartment.
On return the driver turned up in a timely manner and once again the service was excellent.
Would recommend with no hesitation and would use again as price was very competitive.

6 novembre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Suki,

Regards,
MalagaTransfer.co.uk

Noté 1 sur 5 étoiles

Will Never Use Again

Will Never Use Again
The below is my opinion based on the experience I had with this company,
My Partner and I booked a last minute trip to Benalmadena to look at wedding venues. Usually we would book through a travel agent and they arrange the transfers but as it was last minute we booked everything ourselves.
After looking online and seeing the great reviews for MalagaTransfer.co.uk I decided to book a trip with them from the airport to the hotel and back. We had a great experience when we arrived, there was a driver waiting with a sign with our name and she was very friendly. Once we reached the hotel, I paid the driver for both trips (a total of €66.00)
I received a call the next day (Saturday) to say our taxi was outside to take us the airport, this confused me as in my head I had booked the return journey for the next day (Sunday). The driver said that he would contact headquarters and have someone ring me back.
I received a call from their customer service representative who stated that I had requested the taxi for the Saturday and not the Sunday. Upon checking my emails I realized that this was the case, but as the email only gives dates and not days I had missed this.
The terrible customer service began from there, the representative informed me that I would need to pay an extra €30.00 if I wanted to take the journey on Sunday and when I explained I thought this was unfair and would not be using their service for the return trip, the agent HUNG UP on me. I will point out I hadn't even finished my sentence at this stage.
Upset, I emailed the company and asked for a refund as I had paid them to take me to the airport and they did not do this. I now had to find a different means of getting to the airport.
I received a response 2 days later to say that they would not give me a refund. The responding agent, Laura, told me that they would not be giving me any of my money back, because the driver was waiting for me. This, to me, makes no sense as, had I put the wrong date of arrival for example, the driver would have been waiting and not received payment, so I do not see why the outward journey should be any different.
I then requested a part refund and in a very rude email, Laura responded saying basically its your mistake deal with it. Again, I would like to go back to the point that this would not have happened on the inward journey. I would also like to point out that at this stage, and despite having mentioning it in the first and second email, I still had not received an apology for the agent hanging up the phone on me.
I admit that I did book the wrong day but I paid A LOT of money to be taken to the airport and since they did not take me there, I would state that they did not do the job they were hired to do, but took the money anyway.
This company appears to only care about their bottom line, does not take into account that as humans we all make mistakes and are very rude to their customers. I would highly recommend that no one use this crowd. In fact it is a lot cheaper (less then €10.00 for two people) and just as easy to get a train from right outside the airport into Benalmadena.

22 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Hi Shauna,

As you stated, you made a mistake choosing your travel dates. We had to pay a driver and the fuel to get to your location, so there is no refund possible. If you had become aware of it before, we would arrange the transfer for the next day at no extra cost.

I think it isn't very fair to post a 1-star review for your own mistake. About the phone service, we would like to apologise, I've forwarded your message to our manager to avoid this kind of attitude in the future.

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Best Transfer from Malaga Airport

Malaga Transfers is in my opinion is the very best transfer operator in and around Malaga. I have been using their services for a number of years and cannot fault them one bit. I would urge anyone looking for a top quality tranfer from Malaga Airport to any destination in and around the Costa Del Sol to check them out and book using their website. It is easy to use and confirm everything by email. Their drivers are always punctual and very polite and the vehicles are always clean and very tidy.

16 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thanks John!!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Great & reliable service

A great service that is both reliable and competitively priced. We have now used them 4 times and are delighted to recomend them

Nigel & Liz

16 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you very much Nigel,

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

We have just returned from Malaga and I…

We have just returned from Malaga and I never normally would write a review about a Taxi / travel company but I think that the service that Malaga Transfer gave us needs to warrant a review
We arrived late on Saturday night the 29th of September and returned on the 12th October we went through Malage transfers as they were recommended to us by a family member who use them when they go to Marbella .
What can i say both drivers were brilliant , ready when we arrived , picked us up on time and more than anything totally professional polite and the taxis were spotless . were were given help with baggage in and out the cars
All this plus a very competitive price ... If going to Malaga use these people

15 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thanks Ian!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Used this company for a return journey…

Used this company for a return journey to Marbella for a group of 19 people - service was very good, coach was on time, comfortable and clean. Price was very good and have no hesitation in recommending this company.

1 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you very much Kay,

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

The drivers were excellent

The drivers were excellent, very professional and knowledgable.

The booking system was simple

Would highly recommend this company and will definitely use them when we return to Malaga next year

1 octobre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Andy, see you soon!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Used recently

Used recently. Great service. Both trips prompt and lovely clean cars. Both drivers smart and courteous would definately use again. They even let us change a booking when ryanair cancelled our flight.

28 septembre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Claire!

Regards,
MalagaTransfer.co.uk

Noté 5 sur 5 étoiles

Excellent professional service from the…

Excellent professional service from the moment I booked. This company deserves the highest of praise. Courteous smart drivers, immaculate people carrier and the easiest most stress free trip I have ever had from Malaga Airport to La Cala de Mijas. Would defo use again and recommend to friends and family.

23 septembre 2018
Avis spontané
Logo de MalagaTransfer.co.uk

Réponse de MalagaTransfer.co.uk

Thank you Eleanor, see you soon!

Regards,
MalagaTransfer.co.uk

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus