Professional friendly service from purchase to delivery. Fast delivery to Nz I was impressed. It was for my nephews 18th birthday he was rapt when he saw the unique decanter. Thanks heaps. Greatly app... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wave glasses were as advertised, really good quality and fit nicely in the hand. Everything about the purchase including the packaging was excellent.
Thanks guys, amazing turn around in order to delivery, lessthan 5 working days. Beautifully presented and packed I brought the “plan” decanter and 4 hammered glasses for my sons engagement and be... Voir plus
My two Mt Asama Whisky Tasting Glasses came right on time and my sister absolutely loved it and the quality of the glasses. My glasses came with individual wooden boxes and even a free coaster. Love... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Malt & Brew, we sell unique glassware tailored towards whisky enthusiasts. Launched in 2020 and shipped directly from Melbourne, our glasses come packaged in beautifully designed gift boxes and wooden boxes, making them a perfect gift. Alongside our whisky glasses, we also sell whisky stones, decanters and other accessories for your home bar setup.
Coordonnées de contact
PO Box 352, 3782, Emerald, Australie
- info@maltandbrew.com
- maltandbrew.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect can’t wait to gift 🎁 it
Japanese whiskey glasses
I was so happy to receive my Japanese whiskey glasses so quickly . Sadly one was crack but now Hesitation they replace the straight away ,fantastic service. Very nice to drink out of. Cheers
Beautiful glasses
Beautiful glasses
Perfect to hold
Arrived in no time at all !!
Extremely happy with my experience
Customer service ?
Happy with product. However packaging was damaged and dirty. This was very disappointing as they were for a gift. Malt and Brew have ignored my many attempts made over a few weeks to discuss this. We specifically bought local to support local businesses and this is how we are treated.
Poor customer service…
Placed an order and was received all ok.
Contacted them to see if I was able to exchange an item.
I was told it was possible if I covered the cost of shipping, which was all fine.
I had some problems receiving their emails so I contacted them on Facebook.
When I replied back to see how I went about this I had no response.
I sent them messages via email and Facebook. Also sent my contact number, still nothing.
To this day still haven’t heard back.
Very poor customer service.
One happy customer
I highly recommend Malt & Brew. I recently purchased three glasses as gifts and they absolutely fantastic. I will be purchasing more for myself. The glasses are weighted perfectly, look amazing and feel great in the hand. Postage was very fast and the packaging ensured the glasses arrived intact.
Gorgeous glassware and the shipping was…
Gorgeous glassware and the shipping was super fast.
Quality glass awesome experience…
Quality glass awesome experience opening it, unfortunately I’m in wa and paid for express post and had to wait but due to Rona crapola it’s understandable

Réponse de Malt & Brew
The glasses are amazing and we didn't…
The glasses are amazing and we didn't expect the coaster so definitely a nice touch! A++++ for packaging and delivery is so quick.
Exceptional service and products!
I was looking for a special gift…
I was looking for a special gift (whiskey glass) for my best mate when I stumbled upon Malt & Brew online, great website great pricing & delivery was superb. I live in Vancouver British Columbia Canada & this made it so easy for me to have this bought & delivered.
Even though I couldn't touch my product it was well advertised with size & colours etc.
Really happy about my purchase & my mate was thrilled he has his personnel drinking glass, job well done Malt & Brew
"I'll Be Back"
Hammered
Thanks guys, amazing turn around in order to delivery, lessthan 5 working days. Beautifully presented and packed
I brought the “plan” decanter and 4 hammered glasses for my sons engagement and because your prices are so reasonable I was able to buy him a bottle of Single Malt Dalmore whiskey to fill it.
Cheers again looking forward to your Amber Collection
Todd B - Newcastle NSW
Quality not up to expectations
The Japan Inspired Hammer glasses I ordered were disappointing, they seem lower quality than pictured with a clear seam on one side. They were also cloudy so I had to clean them which is not ideal when they are a gift. Also the wooden box isn't as pictured with Edo Glass and Japanese characters on it, it is rebranded as Malt & Brew, which is fine as that is their business but don't picture something on the website that doesn't actually look like that in reality.
Disappointed
Disappointed in the quality of the glasses, especially the mountain glasses. If my husband's birthday hadn't been the day after they arrived I would have bought him something different.
Beautiful glasses just as pictured
Beautiful glasses just as pictured. Enjoyed some nice Whisky out of them.
Absolutely incredible quality
Absolutely incredible quality, my partner is thrilled ❤️
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







