Maltings 4x4 Store  Avis 

275
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My order arrived with a damaged package and a part missing from a torn bag (thanks DPD!) My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Die Rock Slider wurden beim ersten Transport beschädigt. Der Umtausch hing zunächst beim Zoll fest. Die Ersatzlieferung sollte erneut versteuert werden, durch die Unterstützung und Bestätigung nicht.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service as usual.Have been ordering parts from Maltings 4x4 for our Land Rover workshop for quite some time now and always Top Service. Superfast delivery, accurate fitment, low prices on ge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de mécanique automobile

Écrit par l'entreprise

Maltings 4X4 Store, the UK’s No.1 Terrafirma 4x4 and Allmakes 4X4 Supplier. We sell anything from Extreme Off-Road Gear to normal service and repair parts. We cover both Land Rover and Jaguar Parts.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(275)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Visited Maltings on two occasions over…

Visited Maltings on two occasions over the past few
months, for parts for my Freelander 2. My last visit
was regarding an annoying issue which had plagued
my fl2 and many more according to Land Rover forums
I had personally replaced every conceivable part and
sensor which had been mentioned by other owners,
with no difference whatever. After a short road test
with one of the staff at Maltings he came up with a
possible solution. Time will tell. And very grateful.
Keith Hudson

28 août 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 1 sur 5 étoiles

Breached Consumer Rights – Still No Refund

Avoid – No Refund, Aggressive Service, Poor Accountability

I placed an order with Maltings on 7th May for a spare wheel lock.

When it arrived, it was clearly not compatible. Returning it turned into a drawn-out ordeal multiple requests for photos, delays in sending the return form, and general resistance. I returned the item in its original packaging, completely undamaged.

Out of nowhere, I received vague photos from Luke Greaves implying I had returned the wheel lock damaged. I wrote a letter clearly explaining it was returned the same way it was sent to me and I would appreciate a full refund. Upon receipt of this letter Luke left an angry voicemail stating that unless I spoke to him directly, no refund would be issued. He then called again from a different number. His tone was aggressive and intimidating, completely unacceptable.

To make matters worse, the Managing Director, Mr. Farmer, later confirmed in writing that they would not be issuing a refund and intended to keep my money despite the item being unsuitable and returned in good faith.

I believe I am fully entitled to a refund under consumer protection regulations, as the item was unfit for purpose. I was left nearly £200 out of pocket for something I purchased in good faith. Three months on this company has still not refunded any of my money.

Poor service, zero accountability, avoid Maltings at all costs.

7 mai 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Hello,

Thanks for your feedback!

Firstly I’m sorry you think we were aggressive with communication but I can assure you we wasn’t in a form of contact between the two parties.

The lock was purchased with our help and your own reassurance that the lock would fit your specific type of wheel, we went into serious depth to work out and ensure we selected the best lock for your vehicle but you was warned at the time, if the lock will not fit we would happily sort a refund providing a return form is filled out correct and sent back in the original packaging.

When the return was started we were at a LR show with little signal to access my email which I made you full aware of multiple times but you neglected to understand this even though we were in communication using a messaging service.

Then when the lock landed back with us which you kindly sent back, the box was badly packaged and the original packaging wasn’t present inside the box causing the locking system to be destroyed beyond sale which is understandably not returned in a correct state.

You then sent us a threatening letter which contained quite abrupt wording and threats about taking us to court, so I dropped you a simple voicemail to ask if you could give me a call before I reply to your letter which was ignored (to resolve the matter).

You have not made contact since and have not looked to resolve the matter with us instead you leave a review regarding the matter which in my opinion is completely out of context, please feel free to give us a call and come to a resolution.

Thanks for your patience


Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, efficient and extremely helpful in timely sending a part for our Discovery Sport to our address in France. Could not be better service!

25 juillet 2025
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Excellent parts which are a high…

Excellent parts which are a high quality product at an affordable price. I bought Terrafirma big bore exhaust tail pipe and centre pipe, it was an excellent product that improved my Defenders performance, and not at all expensive

20 juin 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Maltings 4x4 Store our 1st Choice !!!

Brilliant service as usual.Have been ordering parts from Maltings 4x4 for our Land Rover workshop for quite some time now and always Top Service. Superfast delivery, accurate fitment, low prices on genuine products and great communication.A big Thank You from Hi-Range Team !!!

27 juin 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

An excellent service from Maltings 4x4 Store

A very speedy response to a question regarding compatibility and ordered a pair of tailgate struts for a Jaguar I Pace.
Arrived super quick by DPD (the best couriers IMO) and were fitted within an hour and working perfectly.
Great service from Maltings. Highly recommended.

2 juillet 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Great service

Great service , shipped and packed promptly .good prices

24 juin 2025
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Online order of terrafirma merch

Super quick delivery and tracking numbers supplied straight away. Excellent communication throughout the duration of the order and item delivered in perfectly packaged perfect condition. I ordered this item (terrafirma flask) as a gift and had it sent to a different address and Maltings delivered with no fuss! Thank you!

24 juin 2025
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Can't fault them

Can't fault them. Competitive pricing, everything i needed in one place. Prompt delivery.

25 mai 2025
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Great company to deal with

I needed two sensors for a Discovery Sport and the only place that sold them at a good price was Maltings.
Its not the first time using them and each time the parts have turned up promptly and well packaged

15 mai 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Terrific service

Terrific service, got hold of a vital part for my Discovery Sport that the main dealer could not source in time and at a price that was 20% cheaper. I will definitely be using them again in future.

30 avril 2025
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

Great service

I ordered the wrong bolts quick phone call correct bolts received 2 days later great service knowledgable staff have used before will use again

25 avril 2025
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

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