Mamba Marketing Avis 

63
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I am the owner of First Class Comps, and this review is based entirely on my direct experience as a paying client of Mamba Marketing. Communication throughout was extremely poor. Responses... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mamba marketing facilitated a 4-hour location shoot for our sports brand, and captured loads of great footage to use as content on our website, social media & advertising. Lauren ensured all pre-work... Voir plus

Noté 5 sur 5 étoiles

Great business, mamba started working for us in early 2021, we struggled through the pandemic and required a boost in our digital marketing. Jordan got in touch though a friend and we starting... Voir plus

Noté 1 sur 5 étoiles

The team seemed knowledgeable, but the results didn't match our expectations. Our campaigns took longer than expected to improve, and we didn't see the return we were hoping for.

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de communication

Écrit par l'entreprise

Award-winning marketing & advertising agency.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

63 avis

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1 étoile

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3,0

Tous les avis

(63)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing team

Amazing team

We have been with these a few months now and our experience has been great.

We are having the results that were forecast to us and are now exceeding expectations!

The staff are always on hand to help and answer any questions we have.

I would highly recommend

1 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Company with a fantastic team behind it

Working with Mamba has been a treat. They were friendly and took us step by step throughout the whole process. We were assigned Alex as our account manager and he was excellent. Was always available for any questions (even on the weekend!!!) and kept up updated on the advertising team's progress. Although we were not expecting it, they managed to start to get us sales within the first 2 weeks of running our ads and they are constantly amending and changing the ads as we move along and we can see the benefits.

Great company and great team behind it.
Thank you guys!!!

1 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Not great for a newbie

I’ve sat on this for a little while, wondering the best way to write a review. Whilst I want to be honest, I also don’t want to slander. I have been stung a couple times by marketing companies - so was super nervous about trying again. In a nutshell, I wish I hadn’t. My personal opinion is that these guys are keen to make money, but lack the ability to relay simple information I feel is important - especially to startups without cash to burn, or those unfamiliar with the ad process.

I wasn’t expecting miracles - but I submitted some financial goals, which included ad spend and growth, and I was being real conservative in them. Whilst no-one can predict whether your product will sell, I was assured that my goals were very realistic, and that if I was to hit my targets, I would even be their lowest performer. These guys post images of ‘client results’ daily - some even say ‘first day’ or ‘first week’ - so as you can imagine, its what you then expect if that is what you are bing sold.

The ads only ran for a couple weeks in their defence - One sale would have been fine if I was aware that the system took time - but they eventually said they didn’t know why I wasn’t getting sales, and that time, trial and error was needed to build - which again would have been completely fine if I was prepared for it - but none of this was communicated to me in the first place. Only when I said lets stop and pulled their permissions did they say that it needed a lot of time etc.
When I came back and said, ok, no hard feelings, let’s keep going, they said no, contract cancelled, and charged me for the remaining months of retainer fees. They said the only way I could continue was to sign a 12 month contract - effectively squeezing me out. This was the part that really turned me off - everything else I could have worked with.

So for me, it was £1500 wasted on fees, and hundreds more on ads. That being said, it is my experience alone - that I am aware of. Maybe they do well for some for their clients, but if their communication was better, then I think we would be in a different pace. I cannot speak to ad results as we didn’t get anywhere, but I wouldn’t recommend them based on communication.

27 juin 2023
Avis spontané
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Réponse de Mamba Marketing

Alex,

We really appreciate your review and value reviews of all kinds to improve our business and show we are a real legit company that doesnt fake review platforms.

Your brand amomentapparel.com was only trading a few weeks before you come onboard, you had around 8 products and all were printed tshirts on white backgrounds, you had no previous marketing data, no pixel data, no google analytics data, no email base, no previous client base and yet after us explaining this to you, you still wanted to become a client of Mamba marketing as you knew through connections we were the best at what we did, so our business relationship began, your retainer fee was the minimum and your advertising budget was less than £500.00 pcm which is a tiny amount of money against competitiors putting in 10k + per month, we did explain this to you also and advised again advertising and starting with 1st party data building which you wasnt happy with as you needed an ROI from the busines.

We worked on setting up accounts, tracking, implementing content strategies, funnel strategies and finally getting the funnel live, this was all done within 7 days and you actually started getting sales, we ran this for x4 weeks at that point we did a monthly review over the phone as it was lockdown at the time, you stated you was losing money and asked when the sales would increase, we explained these things take time especially for new brands, everything was ok and then all campaigns were turned off and you asked to cancel after around 5 weeks, we obviously explained again these things take time and effort and dont happen overnight to which you said "I should have been told this from the start" which we did and actually explained on multiple occasions, so we was removed from the account and explain to you that the agreement was x3 months and we covered costs for that time period and if you was to cancel we would have to charge a cancellation fee to cover costs which you said was fine charge what you need, it was a loss of time and money for both parties and the whole process needed more time and budget

We understand you went to other agencies and the exact same thing happened and now your brand has stop trading, so this review is very unfair and not a full clear picture of the matter.

We genuinely wish you all the best with your future Alex and I hope you and the family are doing well

Regards
Mamba Marketing

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