I ordered a solar pool fountain which was depicted as being about 300mm in diameter. Water jetting about that height too. What I received was half of that with barely a trickle of water coming out and... Voir plus
L'entreprise a répondu
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The saw arrived promptly and is very good. On first wearing the holder for the saw on my belt I caught it whilst climbing out of a stream, this unfortunately broke the belt holder. Having received a r... Voir plus
Item bought was a pet bed, that resembles a sofa. I was very disappointed with this item. when shown pictures of it it looks great, the actual item is not in the least sturdyit is very floppy and requ... Voir plus
Item arrived in good time and suitably packaged. It appears to be a good idea for providing adequate support for the mobile phone. However, when it came to mounting the holder onto a part of the cars... Voir plus
3,1
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146 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
It’s great
It’s great. I love it. I was buy 3. One for my brother, he said it was excellent. Thank you.
2 février 2026
Avis spontané
Exercise Ring From Manchestore
The whole purchasing experience has been first class.
I saw the exercise ring for sale from Manchestore. The advert made me feel this was something very much worth purchasing, to compliment the Pilates and Yoga I also do. It was very reasonably priced and postage was very fair too. So it was purchased.
I was informed when the parcel was due to be delivered and once it arrived it was well packaged. Upon opening the package I found the ring had arrived safely.
Thank you.
15 janvier 2026
Avis spontané
Very quick response from the customer service.
They sort my issue very quickly.
22 février 2026
Avis spontané
I purchased a Stainless Steel…
I purchased a Stainless Steel Household Faucet Water Purifier from this website. Within few weeks of use, it started to leak. i sent them the initial complaint and i was asked to provide video evidence for the leakage. ever since i sent them the video evidence, they ghosted me. The product is a complete waste of money and no support from them as well.
28 octobre 2025
Avis spontané
Réponse : Manchestore
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@manchestore.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
They don't reply to emails they were…
They don't reply to emails they were super quick to take my money very slow for my order to be delivered and hey I still haven't received it they are a joke
5 janvier 2026
Avis spontané
Réponse : Manchestore
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@manchestore.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
The product was clearly A LOT more…
The product was clearly A LOT more cheaply made than what was shown in the online advert, and "customer services" ignored every attempt I made to contact them. Do not buy from them.
1 février 2026
Avis spontané
Réponse : Manchestore
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@manchestore.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Update since previous review
Following my previous review manchestore did repay just half the price of mis advertised goods. They then responded to review asking how they could resolve my disatisfaction. I spent yet more time explaining in detail that a full refund should have been given and full details why. Sadly the only response was a reminder they had given a partial refund. The responder ignored the content of my email which included details of the partial refund and the fact that a full refund should have been given in accordance with their guarantee and uk trading standards law. My best advice is don't buy from this company as the goods are not as advertised, they don't stand over their guarantee. You cannot communicate with them and will be left out of pocket, disgruntled and have wasted a lot of time and energy .
13 février 2026
Avis spontané
Réponse : Manchestore
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@manchestore.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
What a big con watch a video of the…
What a big con watch a video of the item order it takes ages to arrive and nothing like the video at all customer service not sending out returns address but want to give you voucher to spend on website so you end up with more tatt no thank you
12 février 2026
Avis spontané
Réponse : Manchestore
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@manchestore.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Réponse : Manchestore
Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@manchestore.com . Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.
Recived my order very happy with it…
Received my order very happy with it it's working very well, thank you for very quick response and delivery
11 février 2026
Avis spontané
I purchased a boning knife
I purchased a boning knife, “Recommended by Michelin starred chef” it’s cheap it’s not sharp and not even fit for purpose, tried to get a refund, now being ignored. DO NOT GIVE THESE PEOPLE YOUR MONEY.
7 février 2026
Avis spontané
Réponse : Manchestore
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@manchestore.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Not as advertised
The item I received does not function properly and does not match the description.
It doesn’t stick/work correctly and feels like a low-quality or fake product.
Waste of money. I would not buy from this seller again.
19 novembre 2025
Avis spontané
Réponse : Manchestore
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@manchestore.com.. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
I made a order,a couple of weeks ago,my…
I made a order,a couple of weeks ago,my parcel said it was with evri so I tracked it,then it said it was sent back to sender.I been trying to get a refund.but they are not responding to me.very poor service .
15 janvier 2026
Avis spontané
Réponse : Manchestore
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@manchestore.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
I have ordered a iPhone holder a week …
I have ordered a iPhone holder a week ago. I am still waiting for it!!!
20 janvier 2026
Avis spontané
Réponse : Manchestore
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@manchestore.com. Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.
Good looking watch, but watch face…
Good looking watch, but the watch face has sharp edges and the metal watch band also feels cheap with sharp edges and poor finish. The watch is easy to navigate and impressive. Packaging was not like shown in the ad. I hope this helps, it's an honest review.
16 janvier 2026
I would give zero if I could
I would give zero if I could. It says made in the UK but it has USA on the boxes. The size of the patches are smaller than the U.K ones and lots of warnings are coming up about scams. I am a pensioner and have health issues where losing weight would help me. I am pretty much disgusted by this , scam comes to mind. Eileen Russell
12 janvier 2026
Avis spontané
Réponse : Manchestore
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@manchestore.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Great suction item holder
Great suction item holder. Put in bathroom. Been up nearly 2 weeks and still strongly attached. I ordered 4 and used 2 and given 2 to family. Quite roomy to hold wipes, face wipes, deodorants and moisturisers on tiles at bathroom mirror.
10 janvier 2026
Avis spontané
Hi I am so sorry to say that the product is not good
Hi I am so sorry to say, when I received the package it was leaking everywhere, I didn't use it as I can't use not good protect as per I feel bcus it was leaking and not unusable I willnot recommend to anyone.
Sorry
1 janvier 2026
Avis spontané
Réponse : Manchestore
Dear Valued Customer,
Thank you very much for taking the time to provide us with your feedback.
We sincerely apologize that your package was damaged during transit, resulting in the product being unusable. We fully understand the inconvenience and disappointment this has caused you. Ensuring that your product arrives in perfect condition is our fundamental responsibility.
Please send your order details and relevant photos to our customer service email address: service@manchestore.com. Our professional customer service team will prioritize verifying and processing your request within 24 hours of receiving your email and provide you with the best possible solution.
We kindly ask you to give us an opportunity to make amends. We will handle this matter properly until you are completely satisfied. Thank you again for your trust and patience.
Very nice but a bit blunt look fantastic
Very nice but a bit blunt look fantastic
21 janvier 2026
Avis spontané
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