Maple Windows & Doors Ltd Avis 24

⭐ 1 Star – Sub-Standard Workmanship Resulting in Damp, Mould, and a Pending Claim
Maple Windows & Doors carried out window and door installations at my property as part of works arranged through Richmond Housing Partnership. What followed was an unacceptable combination of delays, poor workmanship, and long-term damage.
I took time off on three separate full days (9am–5pm) due to missed or rearranged appointments. When work finally started, the installer attended late for five days running, repeatedly stating his colleague had called in sick. I was then expected to physically assist with the installation, which is completely inappropriate.
Nearly 18 months later, after excessive heating costs, I discovered major draughts caused by the installation itself. The findings were alarming:
Windows installed approximately 6 inches too small
Gaps packed out with 4x2 timber instead of correctly manufactured units
A damaged rear door
A pantry window installation that is unfinished and clearly incompetent
The consequences are now visible. The defective installation has resulted in damp and mould within the property, which would have been entirely avoidable with competent workmanship.
A formal claim is now being prepared. The supporting evidence is extensive, clear, and fully documented. Photographs will be uploaded for transparency.
This review reflects facts, not opinion. Others should consider this carefully before engaging this company. I want to add photos and also say the installation man tom was disregarded and sacked by this courpt so called company
If people cant see throughout there fake 5 star reviews that they have Paid for your as dumb as these fools that work for them

The phone is not answered quickly and then its cut off

i tried to get them to honour the Guarantee but with no succsess, just ignoring me

We are installers: Mapple have supplied us with windows and composite doors on few of instances. Good quality and great service! Harry has been pleasure to deal with!

Excellent service from consultation to fitting

Maple windows are definitely the people to go to for your double glazing
Will 100 percent use again

Customer service team were always at hand to help
The window fitters were friendly, did a fantastic job while keeping the area clean and tidy

Top quality window products, felt the difference straight away

Always deliver good quality products. I’ve used Maple windows over 10 years and always been happy with them. Highly recommended by me

Excellent fast service. Competitive prices. Top quality fitters. Friendly and professional. Highly recommended!

Maple installed aluminium bifold door with blind glass a week ago at my property.

I got recommended by one of my friends and I love the door, really good quality and and the service is nice with affordable price compared to others.

Highly recommend this company.

We only use this Company as they are excellent.
By far the best Value Window Company.

Absolutely brilliant from Maple Windows. My main point of contact has been Harry and I am really impressed. Very responsive, understanding and helpful. The UPVC windows themselves are a fantastic quality and the turnaround time is excellent. I would very much recommend.

Reading Maple Windows reviews I can only agree with the prise given to their work.
With large and complicated work there is always apprehension but with the crew that installed seventeen sat windows I could not be more complimentary

I have been using Maple Window for years as my preferred UPVC window supplier. I would like to say that my experiences with the company have always been great. The guys are always incredibly helpful and polite – they have often gone out of their way to help me out with certain things and I am very appreciative of that. The turnaround time on the products they supply is excellent which has always been well-received by me because I am often in a rush! Simple and easy to deal with – sometimes I ask for a price and don’t get back to them for a long time but the guys never pressure sell me into a quick decision. I am very happy to recommend them for any new UPVC needs.

Maple windows recently installed my windows, eight in total - three sliding sash windows to the front, the rest are casement windows.
I am delighted with the job! The installation team were excellent, they took great care and were respectful and careful in my home.
The price was fair and the quality great!

I have used Maple Windows on numerous occasions and have nothing but good things to say. Professional, courteous and accommodating. Pricing is allways very competitive.

Once the order is in production I'm allways updated on progress.

The quality of the end product is allways fautless.

Top company.

I've been dealing with this company for a few years now and each order I make has been dealt with professionalism and that's from the best of best Waseem!

I would highly recommend Maple Windows to everyone.

I have been working with Mapple more then 10 years
I can recommend this company To everyone. They do know their job. They are good, helpful, kind , very friendly and good service. They do know what they are doing especially Wassem and Khalik. Thanks Mapple.

I have been using Maple for years They have always been a good service with reasonable prices.

Waseem is the man to go too for great service!

Must say Maple windows and doors were very professional in assisting in providing me with a quote and windows within 3 weeks. I got quotes elsewhere and lead times were 6-8 weeks plus.

Thanks again Maple.

I have been getting my trade windows from maple windows & doors for a while they are very reasonable and great lead times.

I would recommend them to trade builders looking for fast turnaround.

Very helpful and professional - They helped complete my job under an extremely tight deadline!