Maple Furniture Avis 

289
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... Voir plus

Noté 5 sur 5 étoiles

Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles
  5. Magasin de meubles de salon

Écrit par l'entreprise

We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

289 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,2

Tous les avis

(289)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top quality

Wanted a dining table and chairs and ending up with a new sofa too ,fantastic quality wide range of colours and super service thank you so much 😁

24 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic 5 star service.

Absolutely fantastic 5 star service from this company! Delivered the gorgeous new sofa that I ordered with care and on time. I will deffinately be using them again if I need to in the future! Recommend this company to all my friends
Thank you so much one very happy wife 😂

20 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Maple Textiles sent me wrongly labelled…

Maple Textiles sent me wrongly labelled voile curtains...instead of 90 inches ones much shorter!
Sent emails with photos if product and order insert yet they're still not sending me replacements??? Seriously? It's your error!! Come on !!!

17 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Had a fantastic experience with the…

Had a fantastic experience with the team, great customer service, sally helped me through the whole process to make it seamless, was very impressed with the quality of the sofa set I ordered, exactly like the image on the website, would definitely be re ordering

8 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Omg best service ever I ordered this…

Omg best service ever I ordered this suite 1week ago I’m in Scotland delivered no bother men were just lovely suite gorgeous can’t believe it for the price I’m recommending u to everyone fantastic company and delivery company too xx So happy xxxx

29 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Lovely quality bed and mattress…

Lovely quality bed and mattress delivered in good time. Very happy with purchase. Many thanks 😊

25 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Claire,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Brilliant service from ordering over…

Brilliant service from ordering over the phone, to delivery within 2 weeks. Beautiful quality cambridge corner sofa

25 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Cory,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Excellent

Beautiful sofa and Excellent customer service

25 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Lucy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 5 sur 5 étoiles

Very happy with my windsor sofa 3+2

Very happy with my windsor sofa 3+2. Excellent service and amazing quality. Highly recommend.

24 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Roger,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

Noté 1 sur 5 étoiles

Poor

Bought the large grey plush sofa from maple, it was delivered but not assembled and missing feet. I was phoned and asked to leave a review for a gift voucher from Amazon, which was never received and may I add it was a good review.

20 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Britney, we called you after delivery to make sure everything was ok with your furniture, you reported no missing feet or no asssembly. Should you wish to make a complaint, please email us at customerservice@maplefurniture.co.uk

Regards

The Maple Furniture Team

Noté 2 sur 5 étoiles

Cheap quality and poor customer service

EDIT: I contacted the company they refused to do anything about it! And don’t respond to emails being sent! Like i stated originally they are con artists

Sofa ordered in February and i needed to chase them up for updates on delivery! SGK are a terrible company who give no notice of delivery! They delivered our sofa on Wednesday 6th of April despite organising a weekend delivery with Maple furniture and telling SGK directly that i needed a weekend delivery at least 3 times! The 2 delivery drivers were extremely rude and were refusing to bring the chair into my house wanting to leave it in the garden in the rain luckily my male friend was here he ended up arguing with them that was part of there job as they were going to leave me a single mum whos not able to lift with a major problem! Eventually they brought it inside but were extremely rude to us then speaking about us in their own language despite me asking them to talk in English in my home! That same night I realised that one of the arms on the sofa is softer than the other i think one of the inside support beams is broken in it! Weve had the sofa for a month and the backrest pillows of the sofa are very out of shape! And now today one of the buttons has came loose on the sofa arm! Honestly do yourself a favour and buy from a reputable company! The stuff they sell is poor quality and we paid a decent price for this rubbish honestly wish i waited and went somewhere else

8 mai 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Vicki, can I ask why you haven't comtacted us concerning the issues with your sofa? You have a 12 month warranty for any manufacturer faults.

The Maple Furniture Team

Noté 5 sur 5 étoiles

Absolutely excellent service lovely…

Absolutely excellent service lovely delivery men and lovely customer service really great sofas excellent love it ❤️

28 avril 2022
Avis spontané
Logo de Maple Furniture

Réponse de Maple Furniture

Hi Beverley,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.

Many Thanks
The Team at Maple Furniture

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