The credit card is great and the rewards are solid. Using the app can be a headache, though. It's not very intuitive, and sometimes it takes longer to load than expected. Just wish it was easier to ma... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Marbles has been the easiest card and app I’ve ever used. The app is uncomplicated which makes it so nice to use. The best thing about Marbles is they communicate in simple language alerting you in go... Voir plus
My application on Credit Karma who i use to check my credit file only took two minutes to be approved. So easy. I got an instant decision and a healthy credit limit that would meet my needs and help... Voir plus
L'entreprise a répondu
The application process via Credit Karma was a total breeze, very clear explanations from start to finish. Opening of the account was easy and hassle free. Great helpful tips from opening the account.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Designed to help you build confidence and feel in control of your finances, marbles is a credit card for people who want a clear and manageable way to keep track of their account and develop responsible credit habits over time. It fits around your life and gives you the tools you need to understand your spending. It also helps you manage repayments and keep track of your balance easily. With support available at every step, you can stay in charge of your account and manage your credit with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Coordonnées de contact
marbles Customer Services PO Box 136, S98 1HB, Sheffield , Royaume-Uni
- 0333 220 2692
- marbles.com
4,7
Excellent
9 k avis
Demande des avis aux clients
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Les gens ont aussi consulté
Excellent card with great communication…
Excellent card with great communication . Highly recommend
10 septembre 2026
Réponse de marbles
Hi Frankie, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Réponse de marbles
Hi Barbara, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
Réponse de marbles
Hello Phil,
It’s lovely to hear that you’re happy with your account 😊
Best,
Rob
Réponse de marbles
Hi Mohammed,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Rob
I am a 72 year old disabled man with…
I am a 72 year old disabled man with several comorbidities. I live in the UK. I called Marbles customer service. I believe I got put through to a call centre in South African. I spoke to a lady by the name of LEQUISHRA and I explained to her that i wish to cancel a transaction i made and I wanted to " Raise a dispute" to recover my money. She was so pleasant and so helped and supportive. After I had explained my dire situation. She went beyond everything I've ever experienced to help me. She resolved my issue within a few minutes of talking to her. I would most definitely recommend banking with Marbles.com and I hope you guys come across this lady,if you ever require help.
16 septembre 2026
Avis spontané
Réponse de marbles
Hello Sheikh,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you so much for taking the time to share your experience with us and for leaving us a lovely review 😊
Kind Regards,
Rob
Interest is a bit high one the 0% ends…
Interest is a bit high one the 0% ends but otherwise hassle free credit
8 septembre 2026
Réponse de marbles
Hi Michelle,
Thank you for choosing us as your card provider - and for leaving us a positive review! 😊
The interest rate on your card is given after full credit checks are performed, and is set to what we feel is appropriate at the time. We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away.
If you have any questions or concerns about this, please don't hesitate to get in touch with our Customer Service team.
Thanks,
Andy
Perfect credit card
Firstly, I got my marbles credit card timely, secondly there was over 100% increase in my credit limit. Marbles meet financial need for old and new customers
8 septembre 2026
Réponse de marbles
Hi Frederick,
Thank you for taking the time to leave us a positive review. We're delighted to hear that you're satisfied with your Marbles account 😊
Thanks,
Andy
So comfortable to use apps
Ease of use on app
Shows detailed payments
Has easy to use payment options,even if you wish to top up your own bank account.
8 septembre 2026
Réponse de marbles
Hi Stephen,
We're happy to read that you're enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Thanks,
Andy
Very professional and knowledgeable and…
Very professional and knowledgeable and friendly staff 👏
8 septembre 2026
Réponse de marbles
Hi Hamilton,
Thank you so much for the lovely review! We appreciate your kind comments about our staff and hope you continue to enjoy our services 😊
Thanks,
Andy
Still awaiting on refund from cheers…
Still awaiting on refund from cheers they have charged me twice Still not got refund
8 septembre 2026
Réponse de marbles
Hi Allison,
Thank you for taking the time to write the above. I'm sorry to read about the troubles you're having with this, and appreciate the frustration that this has caused you.
Unfortunately, due to the public nature of this platform we're unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2692 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon.
Thanks,
Andy
The customer service and communication…
The customer service and communication of Marbles has made my user experience simple and easy. I have never felt the need to worry about cyber attacks or hacking as the company has provided security and help wherever necessary. I would recommend marbles to anyone should they ask.
20 mars 2026
Réponse de marbles
Hi Nicola,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 We hope you continue to enjoy our services.
Best,
Stephanie.
Great card too use highly recommended…
Great card too use highly recommended indeed 5 stars a reliable card snd very easy too ide like idea that you can pay a amount uou wish anytime after use as havexbren using this card sensible ways for period of few years excellent service also
15 septembre 2026
Réponse de marbles
Hi,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Very good credit builder card and easy…
Very good credit builder card and easy to get and use
7 septembre 2026
Réponse de marbles
Hi Paul,
Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊
Best,
Stephanie.
Great company to deal with very happy
7 septembre 2026
Réponse de marbles
Hi Les,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Rob
dislike the high APR rate
7 septembre 2026
Réponse de marbles
Good morning Martin,
Interest rates on our accounts are linked to the Bank of England Base Rate, so you may see changes to your rate due to changes in the base rate.
If the Bank of England Base Rate changes, we will change our standard interest rates by the same amount (disregarding any changes to the Bank of England Base Rate below 0%) within seven working days and we will let you know the new rate on the next statement we send you. You can see the current base rate at bankofengland.co.uk.
If the interest rate on your account is increased for any other reason, we will provide at least 60 days notice of the change to allow you the opportunity to opt out by closing your account. You can then repay any outstanding balance at your current interest rates, which will still be linked to the Bank of England Base Rate, but you will not longer be able to use your card.
Kind Regards,
Rob
Got it when needed
Has been very helpful when needed and the service and applying was very quick and easy. The interest free period has been even more helpful when you’re trying to make ends meet.
4 septembre 2026
Réponse de marbles
Hi Bhavna,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Rob
Réponse de marbles
Hi John,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Best,
Stephanie.
Hi everytime I go to use my card they…
Hi everytime I go to use my card they require a pin number, I activated my card with my PIN number now I seem to have forgotten it completely. I need my pin number so I can use my card .
14 septembre 2026
Réponse de marbles
Hi James,
Thank you for your 5-star review!
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2692 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Good company
It was so easy to change in fact they did it for me after informing me a good 5* company
12 septembre 2026
Réponse de marbles
Hi Lewis,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Marbles is doing great really great…
Marbles is doing great really great customer service really easy to use
6 septembre 2026
Réponse de marbles
Hi Tony,
Thank you for choosing us as your card provider - and for leaving us a positive review! 😊
Best,
Stephanie.
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