When I first saw the website, I thought this might be a scam. However, Google search revealed that people had had success using the service. I decided to test my luck. I placed an order and it deliver... Voir plus
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Lisez les avis des autres
The order came in a timely manner, faster than expected. The quality was way better than we expected. The watches are beautiful and will be perfect for our senior citizens that live in the nursing hom... Voir plus
I spent $1885.00 included shipping fees plus three months waiting period to receive my order and at the end they sell me a very poor quality product which is totally different from what they have adve... Voir plus
L'entreprise a répondu
This is legit! My orders came sooner than I expected. I was expecting 45 days arrival since they are coming via a cargo ship not by air from China. It took only 30 days. Very happy about the products... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
To fulfill our mission of supporting every opportunity you discover, we are serving 30M+ products from 1M+ suppliers and collaborating with 200K+ factories and distributors in recent years. We are serving products ranging from large and famous to local brands, to varieties clients from small orders to bulk orders, with the same quality. We have served clients ranging from large brands and boutique stores. Feel free to contact us and try our “supply chain partner” approach to grow your business. We have flexible services that include no minimum order quantity (MOQ) and timely shipment service. Let us know your needs, we will professionally select the best options for you!
Coordonnées de contact
Unit B, 12/F Hang Seng Causeway Bay Building, 28 Yee Wo Street, Causeway Bay, Hong-Kong
- 1-2066474619
- support@marcothepolo.com
- marcothepolo.com
Réponse de MarcoThePolo
We apologize for the inconvenience. Regarding the issue that you did not receive your order, we have launched an investigation. At the same time, we have arranged for a specialized customer service staff to contact you. If you did not receive your order, we will find a solution that will satisfy you.
We take your feedback very seriously and will improve our logistics service to avoid this kind of problem from happening again. If you have any questions, please contact us at support@marcothepolo.com
Misleading advertising and unable to…
Misleading advertising and unable to return items purchased. They sell things they shouldn’t even sell if they’re not a complete set. Makes for useless products that you can’t resell. Not sure how any of the reviews are good. Assuming they are bots?? Read everything very very carefully. Every detail so you don’t waste your money. On top of not receiving what was advertised, there were spelling errors on the packaging. You’re likely purchasing rejected items that couldn’t be sold for a reason.
7 juin 2023
Réponse de MarcoThePolo
Thank you very much for your feedback and attention. We apologize for the issues you have encountered and greatly value your opinion. We understand your concerns.
We promise to address these problems and provide you with better service and shopping experience. We will carefully review our advertising content to ensure accurate representation of product information and avoid misleading claims.
At the same time, we have a return policy. If you encounter any quality issues with your product, you can contact us via email. We will promptly find a solution for you after confirmation. We will also strengthen our product quality control measures to ensure the integrity and compliance of the products we sell.
Regarding the authenticity of reviews, we assure you that we respect customer opinions and guarantee the authenticity and effectiveness of the reviews. We are committed to providing customers with high-quality products and services.
To better understand your specific situation and provide further assistance, we will contact you via email. Please provide us with your contact information and order details so that we can resolve your issues as soon as possible.
Please feel free to contact us at support@marcothepolo.com
Excellent quality for pennies in the dollar!
The prices are great. Was a little skeptical with the 30-50 day delivery but it was delivered in 32 days with everything! I ordered soccer balls for next season and at less than $3 they are better quality then balls I have paid over $15 for! I will be using this site in the future!
5 juin 2023
Ill fitting clothing
The garments I was sent did not fit me. I ordered size XL (extra large) the garments I received had a manufacturer's size tag S (small) sewn inside of each of them. Each of the bags containing the garments had a sticker stating it was an XL size. I recommend not buying clothing from MarcothePolo.
.
2 juin 2023
Réponse de MarcoThePolo
Thank you for sharing your feedback with us regarding the sizing issue you experienced with your purchase.
We apologize for any inconvenience caused due to the sizing issue and appreciate your understanding. At our company, we strive to provide our customers with high-quality products and excellent service, and we take all feedback seriously.
We value your business and thank you for choosing us. Our team will reach out to you directly via email to discuss the issue further and work towards finding a suitable solution for you.
If you have any further questions or concerns, please do not hesitate to contact us at support@marcothepolo.com.
Best regards,
MarcothePolo customer service
The scuba diver with treasure chest (2)…
The scuba diver with treasure chest (2) broke before I could even get it set up. In the aquarium.The chain broke.
3 juillet 2023
Réponse de MarcoThePolo
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your shopping experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
Regarding the questions you mentioned, we will contact you.
We still appreciate your help in finding problems so we can better improve our service.You can also reach out to our support team directly at support@marcothepolo.com. Thanks.
- Marcothepolo Team
Beautiful clothing and good prices
The variety and wide range clothing, and very very good prices, and all of my customers from all nationalities and diverse group of people love them, and I am truly looking forward to ordering more clothing and other things soon in the future I have been dealing with Clothing for sometime now and you guys are the best for the money
9 mai 2023
Amazing service
Amazing service, Shine was great and always answer every question I had.Great experience.
5 juin 2023
Avis spontané
Quick shipping and great product…
Quick shipping and great product quality with exceptional pricing.
Products ordered had arrived exactly as expected.
1 juin 2023
Avis spontané
I love my 6ft bean bag so much
I love my 6ft bean bag so much. I have a really bad hip.sonthis is so much better for me to sleep on and just to relax because you can make a comfortable chair out of it also. Thank.you so much
15 juin 2023
Avis spontané
Great experience and it's only because…
Great experience and it's only because of their Agent Shine Cao.
She was exceptional and great service.
She was prompt on every single detail n took care..
It was my first order placed.
Great company great service and fantastic Agent Shine !!
16 juin 2023
Avis spontané
Somehow legit website I used my credit…
Somehow legit website I used my credit card and made a purchase and got the item in the mail in a good timeframe
10 mars 2023
Wholesale prices are OK Love the…
Wholesale prices are OK Love the products. But shipping price is expensive.
4 avril 2023
Giving them a second chance
Shipment never arrived. Giving them a second chance. Will update on arrival of order :)
UPDATE: I was unsure it was genuine since my package went missing. But they refunded me and I reordered, my package arrived this time. Really excited to add to my board game collection. I’ve only checked out a few things due to life things, but all seems good!
3 avril 2023
The product was as we expected and on…
The product was as we expected and on time. I fully trust MarcoThePolo for future orders!
9 mai 2023
Avis spontané
Aloha from Hawaii
Aloha from Hawaii, I bought these little purses for my wife. We received 5 very nice colorful purses and 5 panama hats ,all were in great condition and we are happy and would recommend to anyone looking for nice products made in China.
27 mai 2023
Avis spontané
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