Mariner Finance Avis 

783
•
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

I had Lillian Gonzalez helping me. She wss efficient and very nice. She made my stressful day feel calm. It was fast and very little for me to fill out. The payment was within my budget. I would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

"Working with the Clinton Mariner Finance Team was an absolute pleasure. From our first conversation, they demonstrated exceptional professionalism, deep knowledge of loan products, and a genuine co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is the worst scamming institution Ive ever experienced in my life. These people provide poor service. Just horrible. You do not want this on your credit report. They target people with bad credit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in urgent need of assistance for a title loan. From the day I called our local Mariner Finance, speaking with Sonia, who helped me every step of the way until I was approved and signed on the ne... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Établissement de crédit

À propos de Mariner Finance

Écrit par l'entreprise

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


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4,0

Bien

TrustScore 4 sur 5

783 avis

5 étoiles
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1 étoile

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4,0

Tous les avis

(783)

124 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Aaron was amazing from the beginning to…

Aaron was amazing from the beginning to the end of the process. He was professional, knowledgeable, courteous, polite and informative. He deserves 10 stars

25 mars 2026
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Réponse de Mariner Finance

Ann, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

They were friendly and made the process…

They were friendly and made the process non-complicated and I appreciate their patience.

26 mars 2026
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Réponse de Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

Very disappointed in this place

Very disappointed in this place the people at my local branch all nice when you get the loan but when you call for help or Information they are rude and take forever to call back .The interest is so sky high you'll never get it paid off *** do not go there

26 mars 2026
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Réponse de Mariner Finance

Thank you for your feedback, Sheila. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not live up to that expectation. In regard to the disclosed interest rates, they are set and regulated by the state in which the loan is funded. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Noté 1 sur 5 étoiles

I have never been so mad and frustrated…

I have never been so mad and frustrated with Mariner finace.ive been a customer for a long time and have loaned and paid back EVERY LOAN.yesterday I called and gave all my information to one of your loan people(and that’s being nice) he told me I was approved.went to the office and was denied for a loan AFTER I WAS TOLD THE UNDERWRITER APPROVED ME.sat there for over an hour and got denied.i will NEVER try for another loan with you….bad service to tell someone one thing,have then wait and be denied.waste of my time…..

25 mars 2026
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Réponse de Mariner Finance

Thank you for your feedback, Staci. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not live up to that expectation. Mariner attempts to qualify each applicant for the most favorable loan terms available. There are many factors contribute to a credit decision. For example, creditworthiness, verified income, and any past and present debts the applicant may have can all affect the outcome of an application and/or the loan amount. You will receive an Adverse Action letter within the next 30 days showing the application decision If you have any further questions you can contact our Customer Relations Department at (844) 338-2080.

Noté 5 sur 5 étoiles

Quick and professional.

19 mars 2026
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Réponse de Mariner Finance

Rochelle, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Nikki was excellent

Nikki was excellent! She was very professional and I was very impressed with her ability to make my loan application go smoothly! I highly recommend her and Mariner Finance!

20 mars 2026
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Réponse de Mariner Finance

Tony, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

DeAngel was such a great help with…

DeAngel was such a great help with getting my loan. She goes over and beyond to help her customers. From the first interaction to the last. Very rare trait these days! Absolutely wonderful!

18 mars 2026
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Réponse de Mariner Finance

Kelly, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

I was so impressed with how helpful…

I was so impressed with how helpful everyone was and the amount of the loan that I qualified for.
I would give them a 10 star rating if I could.

12 mars 2026
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Réponse de Mariner Finance

Jacqueline, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Well Patricia was a great person to…

Well Patricia was a great person to work with on this loan to say the least she took the time I needed to secure the loan, will do business with you in the future 😀

13 mars 2026
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Réponse de Mariner Finance

Daniel, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

I'm giving it a one only because first…

Location by firehouse sub in North lake area by the mall I'm giving it a one only because first I was approved and then I waited all day about 3 hours until it was time for them to close for them to tell me that something is wrong with my check stub saying I didn't make the amount that it says that I gave them the amount the day before over the phone they asked me how much do I make every two weeks I gave them the amount I told them I didn't know how much but it was between the amount that I gave them before the taxes are taken out but it comes 4:59 after I had to be going to pick up my kids but they said then on top of that my credit score went all the way down a hard pull on my credit if I know that was going to happen I'm thinking to myself that I'm a approved so okay I'm going to be walking out the door soon with what I came for but they had me waiting around I guess the young lady that was taken care of me was in training which I enjoyed talking to her but her manager comes in the door saying something about a check so I really didn't understand what he was saying because it was given attitude for what reason I don't know so I was just ready to go before I go off I already didn't want to do the loan but I needed it for my son's graduation because I didn't want to do a loan give them my information and already had fraud issues on my cards and stuff that made my credit go down because people using my information now now I don't waste my time what's really pissing me off is that I did application online then I came in I shouldn't have to do a lot of stuff if I got information it shouldn't it's right there in the computer that shows all my information so why is I'm waiting about 3 hours and filling out information then told that the reason why I was all the way approved it's because the amount I make but they seen the information online they seem the check stubs in their face so that's the reason I'm giving it a one not because of the lady that was helping me cuz she was doing she was learning apparently is the manager that came in with the attitude at the end like y'all just waste my time like I done something wrong like I lied about something on my application which I didn't I went by what they asked me on the phone about how much I made which is accurate

10 mars 2026
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Réponse de Mariner Finance

We appreciate you taking the time to post about your experience, Yvonne. We strive to provide exceptional service and apologize that your recent interaction did not meet those expectations. Mariner attempts to qualify each applicant for the most favorable loan terms available and an offer is subject to change based on changes in the application amount, available collateral, and applicant qualifications – including the applicant’s credit profile and ability to successfully complete all verification requirements. If you have any further questions or concerns, please reach out to our Customer Relations Department at (844) 338-2080.

Noté 5 sur 5 étoiles

JESSICA the branch manager was very…

JESSICA the branch manager was very professional and was very helpful

25 février 2026
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Réponse de Mariner Finance

Denarrio, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Quick and easy.

Nick made the process easy to understand and not stressful. I would recommend Mariners.

25 février 2026
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Réponse de Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

VERY BAD EXPERIENCE

I called to inform you about the death of my husband. I was inquiring about lowering my payment since my income has been halved. Mia talks really fast and I didn’t understand that she was rewriting the loan which made the total of the loan go over the original amount we borrowed. She had to use 3 computers and call tech help and finally after over 45 minutes I was out. I didn’t realize what happened until I got home and saw the welcome email and the total amount of the loan. I didn’t get copies for some reason. I called her and said I wanted to go back to the original loan and she was obviously very defensive about it stating that she explained everything to m. I beg to differ. She must get a commission for new loans because when I went back to the office she was RUDE. The day before she was all smiles and giggles. She told me (and my daughter) to sit down by the window; she wouldn’t make eye contact. She called me up twice and told me to sit back down. She didn’t say hello, goodbye. One could tell that she was mad. I wanted to to continue with the original loan that carried a balance of about $4000; not start over at &5k plus at an unbelievable, extremely high interest rate. I will do my best to pay this off asap because I want nothing to do with your company after those two schizo encounters. I am a 78 year old grieving widow who is not stupid enough to fall for fast talking, incoherent babble.

19 février 2026
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Réponse de Mariner Finance

We greatly appreciate your feedback, Ray. Our condolences go out to you and your family. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. If you are not satisfied with your loan, Mariner has a 15 Day Satisfaction Guarantee on all loans. Any proceeds received during the loan must be repaid in certified funds, and a loan cancellation form must be completed. If you have any further questions or would like to discuss further, please call our Customer Relations Department at (844) 338-2080.

Noté 5 sur 5 étoiles

They were very helpful moving things…

They were very helpful moving things along at a fast pace. I would do business with them again.

18 février 2026
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Réponse de Mariner Finance

Karen, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Very nice people working and they work…

Very nice people working and they work w us to get car loan

17 février 2026
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Réponse de Mariner Finance

Lisa, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 2 sur 5 étoiles

No monthly statements

They gladly gave me a loan. It's taken out of my checking account automatically. They can send me letters saying I've been pre-approved for a loan, BUT to date I have not received anything in the regular mail or by email telling me what is owed on my loan or a monthly statement. Tried to set up an online account with them and all I get is a run around. When my loan is finally paid off I'm done with this company.

18 février 2026
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Réponse de Mariner Finance

We greatly appreciate your feedback, Kloe. At this time, Mariner Finance does not offer mailed monthly billing statements. To provide customers with timely information, we send payment reminders via email and/or text 5 days before the payment due date. By visiting http://www.marinerfinance.com , our customers can create an online account, make payments, and view loan information and transactions with ease. If you are experiencing difficulties registering or logging into our Customer Account Center, please contact Mariner’s Online Support Team at (844) 306-7300, Option 2. If you have any other questions or concerns, please call our Customer Relations Department at (844) 338-2080.

Noté 5 sur 5 étoiles

They contacted me and went through the…

They contacted me and went through the payment process very professional

13 février 2026
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Réponse de Mariner Finance

Emilio, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

It's important to know that your needs will be met, and if you stick to your promise, that will be there for you. e

I want to say that first of all, you welcomed me very great, you made me feel that you really was there to meet my needs, and I am so glad that I came to you, because I felt very comfortable knowing that you are a place that are truly trust worthy, I will be glad to tell everyone to seek out your help. Even the place was comfortable, I've heard nothing but great things about you. And I was really surprised at how fast and quick you gave me a loan. Thank you for your kindness, yesterday was a great experience for me. I am satisifed already, Thank you so much, I know that if I repay you in good time I can count on you again .

5 février 2026
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Réponse de Mariner Finance

Myrtle, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Tracy was so great and helpful

Tracy was so great and helpful. I will be recommending her to my family and friends . She was also friendly and welcoming.

4 février 2026
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Réponse de Mariner Finance

We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

WARNING!! Extremely High Interest Rate!!!

It was super easy to get a loan from Mariner. HOWEVER, the interest rate is ridiculously HIGH. Plus, you cannot transfer to a 0% interest rate card. The only way you can make payments is through your bank or debit card. It's impossible to pay this off unless you make additional payments. The customer service is never helpful.

4 février 2026
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Réponse de Mariner Finance

We appreciate your feedback, Sandy. Your loan terms, such as the interest rate and finance charges, are clearly and prominently displayed on the signed loan agreement. Additionally, the interest amount on your loan is governed by and complies with applicable state laws and regulations. Although we are unable to accept credit cards as a payment method or for balance transfers, there is no prepayment penalty for paying your loan off early or for making additional payments. If you have any further questions or concerns, please call our Customer Relations Department at (844) 338-2080.

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