Mariner Finance Avis 

783
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had Lillian Gonzalez helping me. She wss efficient and very nice. She made my stressful day feel calm. It was fast and very little for me to fill out. The payment was within my budget. I would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

"Working with the Clinton Mariner Finance Team was an absolute pleasure. From our first conversation, they demonstrated exceptional professionalism, deep knowledge of loan products, and a genuine co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is the worst scamming institution Ive ever experienced in my life. These people provide poor service. Just horrible. You do not want this on your credit report. They target people with bad credit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in urgent need of assistance for a title loan. From the day I called our local Mariner Finance, speaking with Sonia, who helped me every step of the way until I was approved and signed on the ne... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Établissement de crédit

À propos de Mariner Finance

Écrit par l'entreprise

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

783 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(783)

124 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Plain, simple, and straight to the point process

The process was really easy, they were very professional and polite. Straight to the point. Overall the process was done in less than 30 minutes.

3 septembre 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Valerie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

5 star service

Ms Julie was amazing and got me through the process. I asked questions and all were answered. If I ever need a loan again I definitely will be coming to her first

6 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Eli, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

It was easy to apply online

It was easy to apply online, sign docs and get approved. Even if not approved, the process is very easy and the people who work here are the nicest.

26 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Andi, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

The representative was very nice and…

The representative was very nice and helpful

28 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Carolyn, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

Unbelievable!

Have never experienced such asinine policies with no flexibility for more than qualified customers with excellent credit. It is easier to get a mortgage or HELOC than Mariner’s measly 12 month interest-free promotion.

29 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Thanks for your feedback, Lynne. We would like to assist you in clarifying the terms of your loan and the "Same As Cash" promotion, which are both detailed in your signed loan agreement. The agreement clearly and prominently outlines all loan terms, including promotional periods, finance charges, and late fees. The "Same As Cash" option is an addition to your loan, and the specific details can be found at the bottom half of page one of your contract. "We will waive all finance charges if you pay an amount equal to the Amount Financed within 365 days after the Date of Agreement (Same As Cash period)." You must make your payments on time as well or Finance Charges will be assessed according to the disclosed terms on your loan agreement. If you have any further questions, please reach out to our Customer Relations Department at (844) 338-2080.

Noté 1 sur 5 étoiles

I m made the first payment thru my bank…

I m made the first payment thru my bank account online and was charge interest . I made a LARGE payment . The contract says that if paid off in the first year there is no interest. This iS DECEPTIVE practices and I will make sure I use someone else like Wells fargo . Ive used many credit purchases for the no interest in 1 year and ive never been treated like this by other companies.

22 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Thank you for reaching out and we appreciate your feedback, Bill. The terms of your loan, including promotional periods, finance charges, and late fee assessment, are clearly and prominently displayed on the signed loan agreement. The Same As Cash promotional period is an ADDITION to the loan agreement and the details can be found at the top of page 2 of your contract. The contract includes a “same as cash” (SAC) option that states “We will waive all Finance Charges if you pay an amount equal to the Amount Financed within 360 days after the Date of Contract.” The contract also states, “You must make scheduled payments during the Same as Cash Period. If you fail to make any scheduled payment on time or if you don’t pay an amount equal to the amount financed during the Same as Cash period, the Same as Cash option ends”. In your Online Account Center, the Make A Payment Section will show you the day's payoff amount which is your balance including the promotion. If you have any further questions or need further clarification, please call your local branch servicing your account or our Customer Relations Department at (844) 338-2080 and we will be happy to assist you.

Noté 2 sur 5 étoiles

Be careful in choosing a loan company

Up til this week I've had great interactions with Mariner Finance, Glen Burnie, Maryland branch. I had decided to make my monthly payment early in the month of August 2025. I verified this anticipated move with our loan preparer (Jonae) along with the fact of using my bank account instead of my husband's which was lined up for automatic withdraws. She said it was fine. So there I made a early payment of a few hundred dollars feeling good about it. About a week later a few hundred was taken out of my husband's bank account causing it to overdraft. We reported this immediately wondering how did this happen. To date, we still are offered no explanation. They had us running around getting different information from us from our banks as though we were in the wrong. We feel they had no intention of returning the funds only to credit it to September's payment. Finally we asked to receive at least the overdraft fee we were charged. We couldn't accommodate their wants as we had no funds after they caused our overdraft. We can offer anyone dealing with this company to please be really careful cause this could happen to you.

18 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

We greatly appreciate your feedback, Dana. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. It seems that our AutoPay feature was not clearly reviewed by the local branch office and we would like to clear up any remaining confusion. When recurring payments are set, they will process each month on the payment due date, regardless if extra payments or “early” payments are made. This is by design due to many customers opting to make extra payments to pay off their loan early to save on finance charges/interest or for our Sales Finance loans that have a Same-As-Cash promotion where payments cannot be late and the balance must be paid by the promotion’s expiration date. After review of your account, it seems your local branch did provide the refund of overdraft charges as you requested. If you have any further questions or need assistance with an issue in the future, please reach out to our Customer Relations Department at (844) 338-2080.

Noté 5 sur 5 étoiles

Staff was helpful

Staff was helpful, knowledgeable, & caring. The agreement we made was fair for all parties. I'd highly recommend Mariner to anyone who is seeking a loan.

13 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Richard, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

My experience with Mariner Finance at the Waldorf branch

My experience with Mariner Finance at the Waldorf location was excellent. Everyone was very friendly and helpful. The Branch Manager Maureen S. Was wonderful. I would definitely recommend Mariner Finance to my friends and family.

13 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Marie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Julie was awesome🙏🏽💪🏽

Very prompt, courteous, friendly, and professional service

13 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Ernest, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

This place will work with you to try to get a loan you need

Well I got a check from them and I wanted to see if I can get a little more plus lower APR well at first didn't meet the criteria of getting a little more then Elizabeth said she'll see if I can get the APR lowered and sent everything to the underwriters didn't think they would get back so fast and they did with good news that I was going to get the a little amount I asked for and plus the check I had that added up to what I asked for did an amazing job. And they had it so easy to do the paper work a computer on the desk with a pen thing to just hit where I sign the big banks don't got that it's writing your signature out they got a nice advance computer.

7 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Christina, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

Customer Service at the Carlise

Customer Service at the Carlise, Pa location is absolutely horrible, they always like to do a play on words to make you feel incompetent, very rude, I mean seriously if you can't handle being a CSR then don't be one. They always hang up on you because they don't know how to transfer phone calls and computers are down just about every time we call. The app never works. Doesn't exactly feel like our information is safe with them after constant tech issues. Buy a freaking computer use a tech department, upgrade something. At the end of the day its CSR is why I am making this complaint. Train your people or hire people that actually know the work. Worst financial institution we have ever used would not recommend and will never use them again. I recommend staying away from the Carlise facility until the lot of them are fired. They should just close this location.

11 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Rob, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Noté 5 sur 5 étoiles

Friendly and professional manager

Friendly and professional manager. The whole process was stress free. Great first experience getting a personal loan.

6 août 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Donna, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Great

Awesome staff, easy, stress-free experience.

30 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Alexis, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Very professional and sweet

Very professional and sweet. It was a very enjoyable experience. They gave me help when I needed it

30 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Eugene, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 1 sur 5 étoiles

I have used this company in the past…

I have used this company in the past without issues. However, I recently applied for a loan. I received multiple phone calls as well as emails telling me to contact my local branch (Orlando) to discuss the options. Once I called the local branch I was informed that my application couldn't be found in the system. I was given the number to call the corporate office. I waited for over 2 hours and no one answered. I called back to the local branch and spoke with a different gentleman who stated that he found the application, but it was rejected. I inquired as to why the app and my online account stated "to contact the local branch to discuss the options" instead of saying the application was rejected and he could not provide a proper answer. I feel that this is nothing more than a ploy to get personal information, and the fact that I wasted 3 hours to be given this answer is unprofessional and unworthy of anyone's business!!

28 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Jacob, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Noté 5 sur 5 étoiles

Professional service

I want to express that Mariner Finance in Salisbury, Maryland exemplify genuine positive regard and benevolence in assistance with immediate monetary needs. Ms.Dorsey, Kane and Cherris are a well organized team of professionals that has definitely assisted me in a time of need and anyone else will be elated of the results that they will provide to you. I highly recommend Mariner in Salisbury and want to convey my thanks for providing me with outstanding service for my needs.

25 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

George, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Hats off to the Mariner Staff!!

The staff at Mariner deserve much praise. They treat you with the upmost kindness and work hard to help you get what you need. These ladies are a 10 out 10. They value you and your business!!! Hats off to the Mariner Staff!!

23 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Linda, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 5 sur 5 étoiles

Great and very helpful

Great and very helpful Great agent. Went over and explained the loan details

23 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Clarence, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Noté 3 sur 5 étoiles

I have a loan from Marnier

I have a loan from Marnier, It was started with a unsolicited check. Every month, Marnier Finance calls me with an offer to give me additional money, I have refused every month. Isn't this the definition of predatory lending? Isn't such an illegal practice?

21 juillet 2025
Avis spontané
Logo de Mariner Finance

Réponse de Mariner Finance

Thank you for taking the time to express your concerns. All of our customers are able to request to no longer receive any marketing offers or solicitations sent by mail, email, and by phone. If we are able to locate your account, we will process your request. If you have any further questions or concerns please contact our Customer Relations Department at (844) 338-2080.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus