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Another Chinese company scamming UK people out of their money. Poor quality useless product out right lies . Shoes are in the bin where they belong. Not that this company will care ! Shameless people
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
Marley shoes, how are companies like this allowed to operate and steal money from people, should be prosecuted for selling garbage like this. No response from them once they have your money, they will not send an address to return the item. Why are these companies not closed down.
Shoes not orthopaedic at all, despite them showing they were. It is only when you want to return the goods that you realise you have been scammed by a Chinese company! Marley shoes is NOT a UK family business as they describe!!
DO NOT BUY FROM THEM! THEY ARE A VERY POOR QUALITY CHINESE COMPANY!!
Over £40 to return. What a joke!!!
These Chinese companies are a disgrace 😡
DO NOT PURCHASE FROM THIS COMPANY
poor customer service, they state returns accepted but when you try to get in touch to do just that they ignore you. I believe this is a scam to ensure you are out of the return period so they do not have to refund you. I have sent 5 emails requesting a return of a pair of wedge sandals and had no response from them. The order was for EU size 39 they sent EU40. I have since read after looking deeper into this company that they do this regularly. These shoes were not cheap in all Marley shoes owe me over £40 quid GBP. Do not buy from this website,
They say they are a small family run company, they have told me many times i am a valued customer. I ordered three pairs of shoes. I am reviewing my foot wear following an operation so it is very important to me. I ordered 12th Feb 2026. I got the order 22nd March. Two pairs are ideal. The third pair of trainers are awful. At least one size too small and with a plastic sole with no grip at all.
Now despite my emails i am being ignored. Fat chance of a refund or replacement or an alternative.
Sad face.
Ordered from Marley BEFORE looking at Trustpilot! Don't often make this mistake. Shoes took weeks to arrive. I was getting emails to review them well before they got here. They were relatively expensive £44 - something like that. Fortunately I bought them to wear inside, with one particular skirt, and they will probably be ok for that. I don't think they're strong enough to wear outside. Or for long. They are more like slippers than shoes. Very flimsy uppers. I will not get caught out again!
False advertising! amazing website that specialises in orthopaedic footwear… but all your getting is an order from Temu/Ali Express. I actually found them for sale on Ali Express for £6.59 😡
I wasn’t even made aware they were coming from china- they are very poor quality and look nothing like the image on Marley shoes website!
Do not order.
Extremely poor quality shoes supplied - and the wrong size. It is only when you want to return the goods that you realise you have been scammed by a Chinese company! Marley shoes is NOT a UK family business as they describe!!
DO NOT BUY FROM THEM! THEY ARE A VERY POOR QUALITY CHINESE COMPANY!!
These Chinese companies are a disgrace 😡
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