Hi parcel arrived with the “up this way” sticker the wrong way up.Plants all fell out.They are ok though.I should have received some Lobelia but it hasn’t arrived.I contacted Marshalls last Monday via... Voir plus
L'entreprise a répondu
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Hi parcel arrived with the “up this way” sticker the wrong way up.Plants all fell out.They are ok though.I should have received some Lobelia but it hasn’t arrived.I contacted Marshalls last Monday via... Voir plus
L'entreprise a répondu
This item was a replacement for plants received that were badly packaged and handled by the courier which in turn resulted in smashed up plants. This order came better packaging but still had some dam... Voir plus
Excellent service and great delivery. I can’t fault the company every aspect is top notch and my go to site for all my needs. Customer care and service is second to none and super friendly staff. The... Voir plus
Plants arrived in very good condition, look healthy- growing them on a bit before planting. Great to have free postage- big help when only wanting one plant order.
Écrit par l'entreprise
Trusted By Gardeners Since 1940.
With a rich heritage spanning 75 years, Marshall's Garden is a revered name in gardening, founded in the 1940s with a heartfelt passion for supplying premium vegetable seeds and plants. Evolving into a leading online garden retailer, we are run by gardeners, for gardeners.
At Marshalls Garden, we're dedicated to simplifying gardening, making it an accessible and enjoyable experience for all. Our commitment extends beyond providing reliable and easily understandable information to offering expert guidance from our UK-based team of gardening experts, available seven days a week.
Garnering a 4.5-star Google Trusted Stores rating and a stellar 5-star Feefo service rating, we pride ourselves on unparalleled customer service. Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence, ensuring every product we offer, from premium supplies to expert advice, meets the highest standards for the satisfaction of both seasoned and aspiring gardeners alike.
Écrit par l'entreprise


Alconbury Hill, PE28 4HY, Huntingdon, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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None of the dahlia pompom mix or the dahlia black forest ruby or the marigold french marionette seed
Germinate
Sweetcorn Earlibird arrived as a jumble in the box of dry compost. Many very small plants described as garden ready. They were not. Most plants broken and withered. Contacted Marshalls on the day of delivery 17/4 requesting a refund. No reply to date.
Plants arrived in very good condition, look healthy- growing them on a bit before planting. Great to have free postage- big help when only wanting one plant order.
The packaging of my plants were awful. I did have to complain about this and when received packing still wasn't brilliant
I have received 2 orders of live plants so far and both were not satisfactory.
The plants inside the packaging were dislodged and scattered with the soil falling from the box.
It would appear that the packaging of the plants is not good enough for the rigours of postal delivery
Good product delivered in good condition.Now growing well.
Received wrong pack of seeds and very very slow/no response to emails. Good selection of items though!
The service and delivery is terrible!
The order 2/3 plants arrived in a battered cardboard box and some plants were tumbled outside of the plastic plug box with compost. Did not arrive on the date expected.
1/3 order did not arrive on the date expected and a refund for NO delivery was given !
I’m not ordering from Marshall’s again!
Plants arrived damaged box crushed not marshals fault but it was not a problem plants was replaced straight away excellent service
Great service from putting order in to getting the product into post
We were in the house at 9.15 when the parcel was supposed to be delivered. No doorbell rung . Rang the telephone number on the message. It said unobtainable. Assumed it t was a scam !
Not impressed
The tomato plants arrived in plastic this time which was better but they were poor specimens.They looked like they had been trying to find the light and the stalks were all bent and twisted and some of the leaves had turned yellow. This is the second lot of plants that haven’t been very good I doubt I shall order from this company again.

Réponse : Marshalls Garden
Very poor conditions that my items were delivered in the packaging was terrible with dry roots and no compost around them at all

Réponse : Marshalls Garden
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