Marvellous Escapes Avis 561

From the moment I called up and spoke to Laurie I knew I was in good hands. Laurie took the time to find out what we wanted from our trip, what was important to us, so she could tailor the itinerary accordingly. Very happy with her recommendations. She called us at the time we arranged, and made sure we understood what was included in our trip. The itinerary is laid out very simply and in a format that is easy to follow and understand.

There was a wide range of holidays by train on offer. Each 'package' was carefully explained to me by the very enthusiastic and knowledgeable agent. Although I felt under no pressure to book a holiday, I was so impressed that I purchased one almost at once.

Olivia made our booking experience very easy as it’s been years since we’ve gone abroad. Very helpful and everything went very smoothly. Thank you Olivia. 😊

We wanted to thank Hayley from Marvellous Escapes for organising our wonderful festive holiday in Switzerland which included travelling on the Glacier Express & Bernina Express.
We contacted several travel agents including our local agent to book our holiday but none of them seemed to be knowledgeable enough about train holidays.
After a lot more research I found Marvellous Escapes via Facebook where they had a post all about the Glacier and Bernina Express.
I called they straight away!
I expained everything to Hayley & I knew immediately that Hayley was going to be the one to help us book our special holiday.
Within an hour of going through everything we wanted to experience on our holiday Hayley had put together an amazing itinerary, flights etc at a great price.
Hayley went through every detail over the phone & had so much knowledge & expertise having stayed in the areas we were going to visit.
Hayley also sent over a list of essential packing, local information, restaurant recommendations with insights into what they offered, price range etc all with links so we could check them out beforehand.
We were also sent an invitation to their WhatsApp group which gives 24 hour on trip support .
When our itinerary arrived it was presented in a beautiful A4 felt envelope for safe keeping.
The itinerary had been separated into sections for flights, trains, hotels, tickets etc so really easy to put your hands on the paperwork you needed at the time.
This was also sent to us electronically too incase we lost anything.
It just felt such a personal experience.
Marvellous Escapes really made our booking feel valued by sending out a wonderful surprise gift from a famous renowned luxury department store & a follow up call on our return from Hayley for a post holiday catch up.
I honestly can't recommend Marvellous Escapes enough.
1st class service all the way.
So much so that we have already booked our next holiday with them!
Thank you Hayley, Paul & all the team at Marvellous Escapes.

Although we have not yet been on our ‘marvellous escape’ yet - the entire process leading up to it has been amazing. Laurie has been amazing from the beginning, listening to our needs and adapting whatever she could to deliver us a perfect holiday. I look forward to our experience and feel secured knowing the team is on hand if we need anything whilst we’re away.

Hayley was marvelous, very nice, helpful and friendly. she tailor made our booking to our exact requirements. we were very happy and satisfied with the service.

Laurie was so helpful and looked at many options with me for our holiday. She was very enthusiastic and made the whole process a pleasure.

Very professional, listen to what your requirements are. Don't try and push you above your budget. Arranged all, would recommend.

My holiday in Switzerland was very well planned The documentation was full and clear and also received a phone call to ask if I had any queries.
The hotels they chose were all excellent and the restaurants suggested were also very good.
The itinerary left me plenty of time to explore the towns I visited so I really made the most of my time and the Glacier Express is just fantastic!
Special thanks to Hayley for her care and consideration

Full information

Attentiveness to enquiries and working through tailor made plans was done promptly and professionally.

Well laid out and informative website. Excellent service from Paul who was patient with us oldies and guided us through the whole process.

Booking process very easy, staff very friendly and listen to requirements.

Olivia made my choice very easy .. I had said what I would like to do for my partners 60th birthday (a surprise)! She also helped with some questions I had asked and got back to me within a couple days. Very good understanding of the trip and what the interchanges would be like, i had a few detailed questions of my own to which she helped me with. I haven’t been on the trip as yet but excited to do so in May. Thank you Olivia for your support and help with this trip.

Absolutely delighted to have booked a trip for Christmas 2026.
The process from the start of my enquiry to confirming my booking has been straightforward and the attention to detail by Laurie has been fantastic. She understood what I wanted to achieve from my trip.
Not wishing time away but can’t wait to take this trip later this year.

The friendliness and attention to detail with impeccable organization of trip details has made booking with this company most enjoyable.

Olivia Price, my designated travel coordinator is superb, she was friendly without being too familiar, professional, polite and informative. It was obvious to me that Olivia is an expert in her field, she listened attentively to my requests and tailor made my trip perfectly. All my questions were answered to my satisfaction and more.
Her attention to detail is second to none.
Because of Olivia’s exemplary manner I would recommend Marvellous Escapes to family, friends and colleagues.
Please pass on my thanks to Olivia (and promote her 😊).

The staff were very helpful and took the stress out of booking our holiday,

One day after initial contact - ME phoned to get more details & then within 24 hours I received a wonderful , unique & highly personalised itinerary.
A twixmas/New Year extravaganza - which was good value for money - so much more than a package holiday!

Just booked a holiday with Marvellous Escapes and I must say Hayley was very helpful and efficient. She has been extremely thorough and communicative every step of the way.