As others have noted, this company does not respond to any attempts at communication. After receiving an order confirmation (that was not mobile friendly) I heard nothing more. I received an automated... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I want to start by saying that the quality of the prescription safety glasses I received is fantastic. No complaints... However, this company never once communicated with me at all. No order confirma... Voir plus
Worst customer service ever!!! My glasses shipped after 2 months. When they arrived wrong prescription in right eye which I confirmed with a local eye company. Took 2 weeks to get approval for the... Voir plus
Finally had to request cancellation after 6 weeks and no shipment. I called 4 times (and 1 unanswered email), each time they had a different excuse why they weren't ready. The first time they tried... Voir plus
À propos de l'entreprise
- Grossiste en lunettes
- Fournisseur de lentilles de contact
- Centre d'ophtalmologie
- Magasin de lunettes de soleil
Informations provenant de diverses sources externes
MarvelOptics offers the best selection of market-leading prescription eyeglasses & sunglasses at affordable prices for as low as $5.95! FREE Shipping!
Coordonnées de contact
Houston, Etats-Unis
- marveloptics.com
What happened to my glasses you con artists
I have used them in the past with no issues they supposedly sent my glasses but i never received them wont return calls or emails going to file a dispute with my bank to get the money back.
18 mars 2020
Avis spontané
One of the worst online experiences ever - STAY AWAY!!!!
I created an account and purchased glasses over 2 weeks ago and I haven't heard anything from them. I've called them over 20 times with no response and no person on the other end. I also emailed them 4 times and I only get a generic email returned. When I tried to login to see the status of my order I did not remember my email. They have already charged me and I have no way of knowing if my order will come or if I will ever get a refund. They will not communicate with you and they also have terrible ratings on Better Business Bureau. DO NOT ORDER FROM THEM!
There are other better places to order from.
12 février 2020
Avis spontané
Not A Happy Camper with Marvel Optics.
I was a return customer. Great product and turn around was a few days longer than Walmart but at half the price. My wife want new glasses, followed same procedures with Marvel Optics website without the same results this time. Going on 35 days. I contacted CS and left VM, received call back from a young lady. She found the order and told me there is a 15 day process time. Based on the date I was at 20 days but she assured me my order should be in by the first couple of days of the coming week. Well still nothing as of today, 11/15/2019. Original order was placed 10/10/2019. I’ve left 4 voice mails at customer service and no calls back. Sent e-mail to their customer service and got a ticket reply of 2693 but nothing else. I paid $134 on 10/10/2019, today my wife ordered glasses through Walmart for $292 and Marvel Optics has my $134.
I may be the only one this has happened to.
Not a happy customer.
15 novembre 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.