Really sorry to say that the whole experience was highly disappointing. The lady advising was highly incompetent and there was no stock of vaccines that we wanted. Vaccine prices are ridiculously expe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A really in depth consultation as to the requirements for safe travel as well as very useful updates as to the current problems in the country and some sensible reminders of good practice when travell... Voir plus
L'entreprise a répondu
I felt quite anxious going here- we only booked, because our GP was not providing travel vaccines at the time. I expected they would ‘strongly recommend’ more than we really needed and that it would b... Voir plus
L'entreprise a répondu
Arrived for appt at Priory medical centre and was advised where to go etc. The person conducting our review was, friendly, helpful, very knowledgeable not only discussing vaccine options but all thi... Voir plus
L'entreprise a répondu
4,3
Excellent
538 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not recommended
I booked my appointment indicating the destination of my trip. When I arrived to the clinic, they reviewed the information and said they did not have the jabs in stock. I wasted my time, and petrol, having taken time off work for nothing.
24 février 2026
Réponse de Masta
Hi Natalia,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been.
While we always try to review travel destinations in advance, vaccine availability can sometimes change unexpectedly due to supply issues. We appreciate you bringing this to our attention, as it helps us improve how we communicate stock availability to patients before their appointments.
Please feel free to contact our team directly if you would like to discuss this further on: enquiries@masta.org. We would be happy to help you find another location that can provide the vaccines you need and arrange a new appointment for you.
Best regards,
Lidia
MASTA
Good travel clinic
Everything well explained, comfortable experience and lovely staff. Kept stock aside for me once I had had my first dose of a course. Were helpful with trying to keep me informed should they come into stock of the rabies vaccine. I ended up having to go elsewhere for the rabies vaccine, but nevertheless my experience here with my other vaccinations was good. The lady who I had for my appointments was very nice!
10 février 2026
Réponse de Masta
Hi Amy,
Thank you for your lovely review! We’re really pleased to hear that you felt comfortable and that everything was clearly explained during your appointments. Our team always aims to make the vaccination process as smooth and supportive as possible.
Thank you again for taking the time to share your experience, and we hope to see you again in the future!
Best regards,
Lidia
MASTA
Réponse de Masta
Hi Nick,
Thank you for your review! We're delighted that you found our staff friendly and provided you with all the information needed!
Kind regards,
Andrea
MASTA
Convenient but rushed
Lots of slots available even on a Saturday or Sunday, and very easy process to book, as well as a convenient location. However, the actual consultation itself felt very rushed even though there was no one else waiting, and the consultant rushed me out the door before I could ask all my questions, which I was not particularly impressed with given that it was a paid appointment. The advice I did receive was useful.
6 février 2026
Réponse de Masta
Hi Eleanor,
Thank you for taking the time to share your feedback. We're pleased to hear that you found the booking process easy and was convenient for you.
We're sorry to hear that the consultation itself felt rushed as this is not the experience we aim to provide. Your feedback is very important to us, and we will share it with the team to help ensure consultations allow enough time for patients to feel fully supported.
We're glad that the advice you received was helpful, and we truly appreciate you taking the time to share both the positives and the areas where we can improve. If there’s anything further you’d like to discuss or any questions you still have, please don’t hesitate to get in touch with us at enquiries@masta.org.
Kind regards,
Andrea
MASTA
Excellent service
Easy booking options. Excellent extensive advice from very friendly Nurse Practitioner. Myself & husband more than content with service.
Note. Sandyford Dublin clinic: Need to improve clinic signage for customers . The warren of corridors leaves one mystified as to exact route !
4 février 2026
Réponse de Masta
Hi Elilis,
Thank you for your kind review! We’re delighted to hear that you found the booking process easy and that you both had a positive experience with our Nurse Practitioner. Providing clear, friendly, and comprehensive advice is very important to us.
We also appreciate your feedback regarding the signage at the Dublin clinic and will certainly pass this on to the team. Thank you for highlighting it, and we hope to welcome you again in the future!
Best regards,
Lidia
MASTA
Great help and advice from MASTA in Dublin
We got our travel vaccinations at a much cheaper rate than other options around Dublin. The nurse was super helpful and gave us very thorough advice, not just about what vaccinations to get, taking into account which ones we had already, but she also gave us really good advice going on holiday to our destination generally. She gave us detailed information about precautions we should take with food and drink and animals as well as what to do in various situations. The whole experience was very thorough and helpful - we'd definitely go there again if we need travel vaccinations.
17 décembre 2025
Réponse de Masta
Hi Louise,
Thank you for taking the time to leave such a lovely review!
We’re delighted to hear that you found the service helpful and informative. Our team always aims to provide clear, personalised advice so you feel well prepared for your trip.
We really appreciate your kind feedback and would be very happy to see you again in the future.
Safe travels!
Lidia
MASTA
Réponse de Masta
Hi Roger,
Thank you for your feedback. Once again, we do sincerely apologise for what occurred at your appointment.
We would like to reassure you our clinician reported what had happened at the time straight away and our internal procedures for dealing with a matter such as this were followed.
If you have any further queries or would like to discuss this experience further, please do get in touch with our Customer Service team directly on enquiries@masta.org.
Kind regards,
Andrea
MASTA
Réponse de Masta
Hi Sivatharishini,
Thank you for your review! We're pleased to hear that you enjoyed our services.
Kind regards,
Andrea
MASTA
Punctual and informative service.
16 février 2026
Réponse de Masta
Hi Phillip,
Thank you for your feedback! We’re glad to hear you found the service punctual and informative. We really appreciate you taking the time to share your experience.
Kind regards,
Lidia
MASTA
Very good experience 👍
Very good experience and the I have taken vaccine from there ....the one who gave me vaccine the lady she is very nice polite and amazing nature 😊😊.....
11 février 2026
Réponse de Masta
Hi Rutvika,
Thank you so much for your lovely review!
We’re delighted to hear you had a very good experience with us. It’s wonderful to know that our nurse made you feel comfortable with her kind and polite manner.
Best regards,
Lidia
MASTA
Good knowledge of clinician
Good knowledge of clinician and gave good information. Was patient when explaining things and was happy to repeat things to ensure I understood
30 janvier 2026
Réponse de Masta
Hi Mary,
Thank you for your kind feedback!
We’re so pleased to hear that you found the clinician knowledgeable and informative. Taking the time to explain things clearly and ensure you feel confident and comfortable is very important to us.
Best regards,
Lidia
MASTA
Réponse de Masta
Hi Lauren,
Thank you so much for your kind words!
We’re delighted to hear that Zoe made you feel comfortable and well looked after.
Best regards,
Lidia
MASTA
Excellent Service
Booking process straight-forward and efficient. Pharmacist at King's Heath was very friendly, efficient and professional. Thoroughly recommended.
27 janvier 2026
Réponse de Masta
Hi Mike,
Thank you for your lovely feedback. We’re so pleased to hear that you found the booking process smooth and that you had a positive experience with us.
Thank you as well for your recommendation and we hope to see you again soon!
Kind regards,
Lidia
MASTA
A very informative fact finding session…
A very informative fact finding session with a qualified nurse, leading to her administering a considered suggestion of vaccinations. We left with lots of information as to how to stay healthy and what to do if we fell ill in a remote area. Would recommend the Sandyford Dublin clinic.
27 janvier 2026
Réponse de Masta
Hi David,
Thank you for taking the time to leave your feedback. We’re really pleased you had a positive experience and felt comfortable throughout your appointment.
We wish you a wonderful trip!
Best regards,
Lidia
MASTA
Good first appointment by phone
Good first appointment by phone, then very well organised appointment for actual vaccination
27 janvier 2026
Réponse de Masta
Hi Anna,
Thank you for your kind feedback. We’re so pleased to hear that both your initial phone consultation and your vaccination appointment went smoothly.
Hope to see you again soon!
Best regards,
Lidia
MASTA
Doctor was very informative and…
Doctor was very informative and helpful, explaining about various vaccines as we were visiting about 10 different ports of call. Did not feel hurried or pressured into having vaccines. Told us the cost before he went ahead. Had vaccines done at Grovelands Surgery Reading.
9 février 2026
Réponse de Masta
Hi Christine,
Thank you so much for your lovely feedback.
We’re so pleased you felt well informed and comfortable throughout your appointment, and that everything went smoothly.
We really appreciate you taking the time to share your experience and wish you a wonderful trip!
Best regards,
Lidia
MASTA
Réponse de Masta
Hi Kirsty,
Thank you so much for your lovely feedback.
We’re really glad you felt seen promptly and treated with kindness and understanding.
We truly appreciate you taking the time to share your experience.
Best regards,
Lidia
MASTA
Very professional advice and guidance
Very professional advice and guidance, explaining the different injections for your trip and ensuring that any boosters and dates are clearly explained for now and in the future
7 février 2026
Réponse de Masta
Hi Mike,
Thank you so much for your lovely feedback.
We’re so pleased you felt well supported and informed throughout your appointment. That’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback.
Wishing you a fantastic and safe trip!
Best regards,
Lidia
MASTA
Excellent service after our nhs gp…
Excellent service after our nhs gp practice refused to administer our suggested jabs required for our holiday.
23 janvier 2026
Réponse de Masta
Hi Stephanie,
Thank you so much for your kind feedback.
We’re really pleased we were able to help and provide the vaccinations you needed for your holiday. We truly appreciate your support and wish you a wonderful and safe trip!
Best regards,
Lidia
MASTA
How much it cost
Service was fine no problems there. But there is a £30 booking fee then £103 on top for 2 injections outrageous
5 février 2026
Réponse de Masta
Hi Joe,
Thank you for your feedback.
We’re pleased you were happy with the service, and we’re sorry the cost felt high. We understand that travel health costs can add up quickly, so we always aim to be transparent about our pricing. We truly appreciate you taking the time to share your thoughts and we wish you all the best on your travels!
Kind regards,
Lidia
MASTA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.