This review is given after about a Month of use. Prompt response on any minor problems we had on initial server setup. Any and every request we had was met with quick response and solution. Rec... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I’ve been using a DCS server from MasterArm and I’m really impressed. The server runs super smooth, no lag or weird issues — just solid performance every time. What really makes them stand out is th... Voir plus
L'entreprise a répondu
I recently migrated from another provider and wanted to evaluate Masterarm‘s reliability and professionalism. I have been very impressed so far. Their support is fast, transparent, and highly profess... Voir plus
It took a little longer until I got the server, but after recieving confirmation and getting the access details, it was smooth sailing from there. Great performance, even on the Germany map! Very... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fair Price, Ready to Fly DCS Dedicated Server solutions
Coordonnées de contact
Hamburg, Allemagne
- info@masterarm.de
- masterarm.de
4,5
Excellent
40 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Server Performance and even better support
The server always runs absolutely great and if I have any issues or questions, the support team reaches back in just about 20-30 minutes, which is great!
2 avril 2025
Réponse de Masterarm DCS Servers
Thank you for the kind words! 😊
We’re really glad to hear your server is running smoothly and that our support has been helpful. We're always here if you need anything. Fly safe!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
In general the server works fine
In general the server works fine, and if/when there is Any kind of troubles, support is only a few minuts away. Great, great service, and good value for the Money.
23 mars 2025
Réponse de Masterarm DCS Servers
Thank you so much for your great feedback! 🙏
We’re happy to hear everything’s running well and that our support has been there when needed. We truly appreciate your trust and are glad to offer good value and service!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
Simple and reliable
Easy & fast setup, quick updates and replies, great functionality and stability
2 janvier 2025
Réponse de Masterarm DCS Servers
Thank you for the great review! 🙌
We’re glad you’re enjoying the fast setup, stability, and support. Always here to keep you flying smoothly!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
Great support and fast delivery!
3 décembre 2024
Réponse de Masterarm DCS Servers
Thank you for your kind words! 🚀
We’re happy to hear you’re satisfied with our support and delivery speed. Always ready to serve!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
amazing support
2 octobre 2024
Réponse de Masterarm DCS Servers
Thank you! 🙏
We appreciate the kind words, We’re always here to help!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
Mein Server lief nur eine Woche
Mein Server lief nur eine Woche und als er dan abgestürtzt war hatte ich immer wieder versucht anzufragen damit er wieder aktiviert wird aber ich hab bis jetzt noch keine antwort bekommen oder er wurde immernoch nicht aktiviert
13 juillet 2024
Réponse de Masterarm DCS Servers
Hi Robert,
Thank you for your feedback. Our logs show that at the time, the server was in “Stopped” status (a manual stop via the GUI), so no crash had occurred. Using the GUI Portal → Start/Restart would have brought it back online within 1–3 minutes. We also sent these instructions by email then, and the server came back up afterwards.
If you’re willing, could you please update your review to reflect the resolution? It really helps other customers. For any future issues.
Thank you, and happy flying!
MasterArm Support
A little bit of long wait till setup…
A little bit of long wait till setup was done (3 working days) but good in overall.
30 juillet 2024
Réponse de Masterarm DCS Servers
Dear Igor,
Thank you for your review and for awarding us 4 stars! We appreciate your feedback and are pleased to hear that you found our service good overall.
We apologize for the slightly longer setup time. Due to a high volume of orders, it can sometimes take a bit longer to complete setups, but please know that we are doing our best to manage all requests as quickly as possible. We're continuously working on improving our processes to ensure we can meet our customers' needs more efficiently.
Your satisfaction is very important to us, and if you have any further feedback or need additional assistance, please don’t hesitate to reach out. We’re here to help!
Thanks again for choosing us.
Best regards,
Your MasterArm Team
Réponse de Masterarm DCS Servers
Thank you so much! ❤️
We’re glad you found the ordering process easy and our support helpful. Always happy to have you with us!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
Great experience with MasterArm
This review is given after about a Month of use.
Prompt response on any minor problems we had on initial server setup.
Any and every request we had was met with quick response and solution.
Recent introduction of server 'Hard reset' on user end is also very promising and well received feature.
Really very well mannered and professional staff.
In short - performance vise and support vise -> A+ !
29 juin 2024
Réponse de Masterarm DCS Servers
Thank you so much for your thoughtful review! 🙏
We’re thrilled to hear that both our performance and support have met your expectations. It’s great to know the new hard reset feature has been helpful too.
We truly appreciate your trust and look forward to keeping you flying strong!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
Réponse de Masterarm DCS Servers
Thank you for your feedback! ⚡
We’re glad you’re enjoying the quick service and reliable uptime. That’s exactly what we aim for!
Best Regards
The Masterarm Team
Fair Price, Ready to Fly
🌐 www.MasterArm.de |📧 info@masterarm.de
It's a good service
It's a good service! Maybe would be nicer if some things are more automated.
26 mai 2024
Réponse de Masterarm DCS Servers
Hi Aleksander,
Thank you for your review and for choosing our service!
We appreciate your suggestion for more automation. We're actively working on enhancing our infrastructure to make our services more user-friendly and automated.
Your feedback is invaluable to us. If you have any specific recommendations, we would love to hear them. Please feel free to send us your suggestions so we can continue to improve our service.
Thank you once again for your support!
Best regards,
MsterArm Team
https://masterarm.de
DCS Dedicated Servers
Réponse de Masterarm DCS Servers
Dear Florian,
Thank you for your positive review!
We're delighted to hear that you are satisfied with our fast and excellent support. Your feedback motivates us to continue providing high-quality service.
If you have any further questions or suggestions, please don't hesitate to reach out.
Best regards,
MsterArm Team
https://masterarm.de
DCS Dedicated Servers
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