The Matchmaking Company Avis 366

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I give The Matchmaking Company and my Matchmaker AdiL a Five Star Review!! From my first interview and phonecall I have received stellar professional help in finding a compatable match. I have rec... Voir plus

Noté 5 sur 5 étoiles

Adi, was a wonderful person to work with. She worked really hard to find me my perfect match. She introduced me to Carol. I found out from our first couple of dates that she was a wonderful woman who... Voir plus

Noté 1 sur 5 étoiles

After 3 hours of interview and committing to thousands of dollars, my first encounter was a disaster. The gentleman they matched me with did not meet my criteria in any way, shape, or form. No att... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My matchmaker is Theresa Brown. Theresa has been extremely helpful and supportive. As someone new to matchmaking I am fortunate to have Theresa as my matchmaker. She does a great job of providing p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de rencontres

À propos de The Matchmaking Company

Écrit par l'entreprise

Traditional dating is back in style for selective singles

At The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.

Here is what we offer our clients.

It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you.

  • Every Client has a Background Screening
  • Relationship-Minded Singles
  • No Wasted Time on Fake Profiles
  • Get Matched on Key Life Values
  • Years of Personal Matchmaking Success
  • Local Offices and Local Singles

Empower. Date. Find Love.

Our matchmakers are passionate about your success and it shows in all they do!

Our Company Values

Authenticity

Our teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.

Passion

We lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.

Professional

We are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.

Real People, Real Dates

Écrit par l'entreprise

We Are Committed to a Human Driven Process
We invest heavily in local offices and staff. Meet with a member of our team locally and discover how we can help you.
Local Offices
See why sincere singles trust us to be their dating partner to find lasting relationships in their area.
Get Matched to Quality Singles
We meet with every client and spend lots of time getting to know you. Not every single is qualified to join our service.
Private and Secure
Unlike dating apps and websites, when you join our service, your information is private.

Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adi was Super

Adi, was a wonderful person to work with. She worked really hard to find me my perfect match. She introduced me to Carol. I found out from our first couple of dates that she was a wonderful woman who had many things in common with me. We both placed our future match making on Happy hold. I know that I have found the woman for me. As our relationship grows I don’t think I will be needing any future introductions. Thank You Adi !

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Five Star Company

I give The Matchmaking Company and my Matchmaker AdiL a Five Star Review!!
From my first interview and phonecall I have received stellar professional help in finding
a compatable match. I have received an introduction to a wonderful man that has met all my criteria and am very happy to have met him!!

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Very overpriced blind dates

I think that this company is overpriced, and preys on single people who are wary of online dating - it is a scam. I paid $8K for 12 introductions, which is $660 per date, so I was expecting better matches than someone that I might meet online. In 6 months I have had 4 "introductions" (3 in person and 1 that didn't get past the initial phone call). 2 out of the 3 were at my age limit (65) and 1 was older. I also had one date that has a pending court date for a felony. I don't know about their background check process but I found it easily enough online. I realize that nothing is guaranteed, but there should be a way to cancel your contract and get a pro-rated refund (like any other service). The other issue that I wanted to point out is that you don't get a photo of your "blind date" unless you pay for the $20K package. I found this out after my first date; he had a photo of me, but I had no idea who I was meeting. I asked about cancelling a few times and was told that it isn't an option; however I can put my account on "hold". It doesn't say in the contract that I can't cancel my membership. When I tried to contact the corporate office via email, my email was forwarded to my matchmaker, who is the one that advised that I can't cancel or get a refund. I hope this review helps someone from making the same costly mistake that I did.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

$3,000 Paid – Service Not Delivered – Reported to Credit Bureau After Chargeback

I signed up with The Matchmaking Company in Princeton, NJ in March 2025 and paid $3,000 for their services. Their materials state that introductions generally occur within 3–10 business days after processing.

I submitted all requested information promptly. By the 11th business day, no introduction had been made and no meaningful progress update was provided. Based on the stated timeframe, I requested cancellation and a refund.

After I requested cancellation, I was presented with a match. The proposed first meeting was described as a four‑hour fine dining dinner costing up to $150 per person. Based on the communication, I understood that I would be expected to cover at least half, if not the full expense. This did not align with what I had previously been told — that initial meetings are typically simple, such as coffee or lunch — so I was not comfortable proceeding.

In subsequent email communication, a company representative stated they would never introduce a client “to bait them” and offered to speak further. However, the company ultimately declined to issue a refund.

I disputed the charge with American Express and provided documentation. After review, American Express reversed the charge.

According to my credit report, the account was first reported to credit bureaus on December 12, 2025, and later updated on March 18, 2026. I formally dispute that I owe this balance, as I do not believe the agreed-upon timeline was met.

Prospective clients should carefully review the contract terms, understand the cancellation policy, and document all timelines.

This was my experience.

12 décembre 2025
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Donna, thank you for your detailed feedback. We’re sorry to hear that this was your experience.

Our timelines for introductions are general guidelines, as matchmaking depends on mutual compatibility, availability, and coordination between both individuals. While we aim to meet those timeframes, there are instances where identifying a mutually suitable introduction may take slightly longer.

Regarding the introduction presented, we want to clarify that we do not “bait” clients. The introduction offered was based on compatibility and availability at that time. The format and details of a first meeting are typically coordinated between both individuals, and we generally encourage simple, low-pressure initial meetings.

We also want to note that all membership terms, including timelines, billing, and dispute processes, are outlined in the signed agreement prior to enrollment.

Because this matter involves specific account and billing details, it is not appropriate to address those fully in a public forum. Our team remains available to discuss this directly and work toward resolution through the appropriate channels.

Noté 5 sur 5 étoiles

It was wonderful and informative

It was wonderful and informative

17 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

AJ, thank you for the kind review! We’re so glad to hear you found the experience both wonderful and informative. We truly appreciate you taking the time to share your feedback!

Noté 1 sur 5 étoiles

Fraudulent company!

If I could give this company no stars I would! This company is fraudulent! They take people’s money, and then do not deliver what they promise. They prey on people’s loneliness, and “ suck” them in by pretending to offer a great service. Customer service is non existent. If you want to flush money down the drain, then they will help you do it! Taking a substantial amount of money from you while selling the promise of compatible matches that the company is unable to deliver raises serious concerns about exploitation and harassment!
In my opinion, this reflects a deeply misleading and exploitative business practice. They deliberately mislead clients and operate unethically and dishonestly, assuming that once a contract is signed, it gives them the right to take payment without delivering the promised services. The company’s responses to reviews appear to be automated and repeatedly reference vague “next steps,” yet those steps are never clearly defined. At this point, the only meaningful next steps would be either providing a genuinely compatible match that meets the stated criteria or issuing a refund. This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.

I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.

12 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Michele, thank you for sharing your feedback. We’re sorry to hear that you feel this way about your experience.

We strongly disagree with the characterization of our company as fraudulent. Our intention is always to provide a professional, respectful, and good-faith matchmaking service, and all program details, expectations, and terms are clearly outlined in the membership agreement prior to enrollment.

Matchmaking is a highly personalized and compatibility-driven process that depends on mutual interest, availability, and alignment from both individuals. While we strive to meet client preferences as closely as possible, outcomes cannot be guaranteed in any relationship-based service.

We also want to emphasize that we take client concerns seriously and do make efforts to address feedback and communicate next steps when issues are raised. Because your review references account-specific details, we cannot address those fully in a public forum.

A member of our team will review your file and reach out directly so we can better understand your concerns and discuss how to move forward constructively.

Noté 1 sur 5 étoiles

Not what it seems

After 3 hours of interview and committing to thousands of dollars, my first encounter was a disaster. The gentleman they matched me with did not meet my criteria in any way, shape, or form. No attraction whatsoever!

Do not use this company to meet your forever person because it won't happen. They are non compliant when it comes to meeting the criteria set forth and all they want to do is fulfill their obligation that you meet 3 separate people. They don't consider compatibility, attraction, personality, common interests. If they did, my very first match would have had some matchability, but all my first experience did for me was to be discouraged and not use them any further. They could not possibly prove to me they weren't just scamming me! I made it clear to Tracy what I was looking for. I even showed her photos of the type of guy I was looking for. I was totally ignored. They promise 3 dates and they deliver 3 dates that will not suit you whatsoever!

16 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Caryn, thank you for sharing your experience. While we understand that physical attraction is an important part of dating for many clients, it is not what a lasting, loving relationship is built on. Our service is intended for clients who are ready to build a long-term committed relationship built on shared values, lifestyle similarities, and several other compatibility factors. I want to encourage you to look beyond physical appearance and a first impression to see the positive qualities in your introduction; even if you decide not to see him again, this information will be helpful to your matchmaker when selecting your next introduction.

Noté 1 sur 5 étoiles

They don't approve or endorse massive…

They don't approve or endorse massive age gap dating or dynamics. Which excludes guys like me that specifically seek this out.

8 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Patrick, thank you for sharing your perspective.

Our process focuses on identifying mutually compatible matches based on alignment in lifestyle, values, and relationship goals from both individuals. While we work with a wide range of preferences, all introductions require mutual interest and comfort from both parties.

We understand that certain preferences may be more specific, and that can impact availability within the client base. We appreciate your feedback and wish you the very best in finding the type of connection you’re looking for.

Noté 5 sur 5 étoiles

Adventure time

They are so enthusiastic for my happiness! I am so excited to meet my first match, we are going skydiving for our first date! I am so looking forward to this adventure 😊

7 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Christina, this sounds amazing! We love your excitement. What an unforgettable first date idea! Skydiving is definitely a bold and adventurous way to start a connection.

We’re so glad you’re feeling supported and excited going into this experience. Wishing you an incredible time and an even better connection. Enjoy every moment of the adventure!

Noté 5 sur 5 étoiles

Great experience

I really loved the way they curate the experience for you. I’m really excited to start the coaching experience to help me learn about my dating patterns and overall awareness!

6 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Sarah, thank you for sharing your experience! We’re so glad to hear that you appreciate the curated approach, and that’s exactly what we strive to provide for every client.

It’s wonderful that you’re excited about the coaching as well. Building awareness and understanding your patterns is such a powerful part of the journey. We’re excited for you and all that’s ahead!

Noté 1 sur 5 étoiles

They allow harassment

Ladies!!! RUN! Not safe!!!and they don’t care!!!!
I had an extremely UNCOMFORTABLE, HARASSING and upsetting experience with this matchmaking company. After being harassed on a date arranged through their service, I reached out expecting concern, accountability, and support. Instead, my experience was completely dismissed.

Rather than taking the situation seriously, they minimized what happened and showed no regard for my safety or well-being. I was made to feel belittled, humiliated, and completely insignificant. What’s even more shocking is that they still expected me to continue my membership and pay in full, as if nothing had happened.

This company appears to care more about collecting money than protecting or respecting their clients—especially women. There was zero accountability, no empathy, and no effort to resolve the situation in a fair or ethical way.

I strongly urge anyone considering this service to think twice. If you are looking for a safe, respectful, and supportive experience, this is not the place. My experience left me feeling deceived, manipulated, and deeply disrespected. No one should have to go through something like this and be treated as though it doesn’t matter.

16 janvier 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Meredith, we take concerns involving safety and personal boundaries extremely seriously, and any situation described in that manner is never dismissed or taken lightly.

At the same time, we must clarify that the characterization of your experience is not consistent with our records. Our team did respond to your outreach and made efforts to follow up and schedule time to discuss your concerns.

We do not condone harassment or inappropriate behavior under any circumstances, and any such report is reviewed internally. Our process is designed to support clients and address concerns when they arise, not ignore them.

Because this review references specific interactions and account details, we cannot address everything publicly. A member of our team will be reaching out again in an effort to connect and work through this constructively.

Noté 5 sur 5 étoiles

Amy and Cindy are awesome!

1 avril 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Candi, thank you for the kind words! We’re so glad to hear Amy and Cindy made such a great impression, they truly are awesome. We appreciate you sharing your experience!

Noté 1 sur 5 étoiles

Worst experience

Worst experience. Don't waste your money. Lost thousands of dollars and never had any one for me so they sent an Indian man who wanted an Indian woman (I am not Indian) and a biker who spent every weekend with the bikers and i do not. A man who lived in a room with his children who only left the house once a week!!!!!!!!!!

28 mars 2025
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Fidelma, thank you for sharing your feedback. We’re sorry to hear that you feel this way about your experience.

For clarity, your membership has been expired since April 2024, and we had not received recent feedback prior to this review.

Matchmaking is a personalized and compatibility-driven process. While we work to align introductions with stated preferences and lifestyle, compatibility also depends on mutual interest, availability, and openness from both individuals. At times, introductions may not feel aligned, which is why feedback after each match is an important part of refining the process.

We understand that your experience has been frustrating, and that is never our intention. We wish you the very best moving forward.

Noté 5 sur 5 étoiles

Wonderful experience!

I was impressed with the company from my first meeting! They listened and were sincerely thinking of my well-being. I was given some coaching lessons for free and met a wonderful coach named Brittany. She was great! I learned so much from her about the dating process and also things about myself!

25 février 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Denise, thank you for sharing such a wonderful experience! We’re so glad to hear that you felt listened to and supported from your very first meeting.

It’s great to know that your time with Brittany made such an impact, and she truly has a gift for helping clients gain insight, confidence, and clarity in the dating process. We’re so happy you found value not only in the experience but also in what you learned about yourself along the way.

We appreciate you taking the time to share this and are excited for what’s ahead for you!

Noté 5 sur 5 étoiles

To Whom It May Concern-The Ideal Dating Coach

To Whom It May Concern:

It is my pleasure and privilege to write a review regarding Nancy Shea's amazing relationship coaching skills. Nancy is the consummate professional and has created a wonderful and positive influence on my dating life. She is a sensitive listener and extremely perceptive in identifying issues and concerns affecting relationships and provides excellent advice and insight on how to address and handle such issues and concerns. She acknowledges the positive attributes of loving relationships and helps understand hurdles and frustrations which can arise throughout the dating process. Nancy is always so kind, friendly and professional and is a true joy to work with and discuss relationship matters. Nancy has provided me with invaluable advice and opened my eyes to a better understanding of relationship interactions. There could not have been a better coach for me to work with and to establish an enjoyable and educational coaching relationship. I always look forward to our sessions and I have nothing but praise for Nancy.

Johnnie Marvel

23 mars 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Johnnie, thank you for such a beautifully written and heartfelt review. It truly means so much to hear how impactful your experience with Nancy has been.

Her ability to listen deeply, offer thoughtful insight, and guide clients through both the challenges and joys of dating is something we value greatly, and your words capture that perfectly. We’re so glad she’s been able to support you in such a meaningful and positive way.

Nancy will be incredibly touched by your kind praise. We’re honored to be part of your journey and appreciate you taking the time to share this.

Noté 5 sur 5 étoiles

What a pleasant experience getting…

What a pleasant experience getting connected with Angela at the matchmaking company. My aunt met her forever person with the company and I can’t wait to meet mine

20 mars 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Erica, thank you for sharing this. It’s so special to hear that your aunt found her forever person through us! 💛 That kind of story is exactly why we do what we do.

We’re so glad you had a pleasant experience connecting with Angela, and we love your excitement for what’s ahead. We’re honored to be part of your journey and can’t wait to see your story unfold!

Noté 5 sur 5 étoiles

Nancy had been vital in helping me to…

Nancy had been vital in helping me to become a better me. Looking inward and being an easy person to open up to has been essential. Nancy has been this person for me.

19 mars 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Thank you for sharing such a meaningful experience. We’re so glad to hear how impactful Nancy has been for you. That kind of support, helping you grow, reflect, and feel comfortable opening up, is truly at the heart of what we strive for.

Nancy will be so touched by your words. We appreciate you taking the time to share this and are honored to be part of your journey.

Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. I spent two hours in my interview then my account was turned over tobanother person who hasn't met my needs. Its like she doesn't have any idea about me.

7 mars 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

Mary, thank you for your feedback. We’re sorry to hear that you’re feeling disappointed.

It’s not uncommon for different team members to be involved throughout the process, but your full profile, preferences, and notes from your initial consultation are documented and shared so there is continuity in your experience. That said, you should absolutely feel understood and supported by your matchmaker.

Matchmaking is a feedback-driven process, and open communication is key to helping us refine and better align your matches over time. A member of our team will review your file and reach out directly to better understand your concerns and work with you to move forward in a more positive direction.

Noté 5 sur 5 étoiles

Nancy is Amazing!

Nancy did a great job on the match!

1 octobre 2025
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

DD, thank you for the kind words! We’re so glad to hear Nancy did such a great job with your match. She truly cares about finding the right connections for her clients. We appreciate you sharing your experience!

Noté 5 sur 5 étoiles

Theresa Brown feedback

My matchmaker is Theresa Brown. Theresa has been extremely helpful and supportive. As someone new to matchmaking I am fortunate to have Theresa as my matchmaker. She does a great job of providing positive feedback and suggestions on how to improve. I would be lost without someone like Theresa.

17 mars 2026
Avis spontané
Logo de The Matchmaking Company

Réponse : The Matchmaking Company

David, thank you so much for your thoughtful feedback! We’re thrilled to hear how supportive and helpful Theresa has been for you, especially as you’re new to the matchmaking process. Having someone in your corner to guide, encourage, and provide meaningful feedback can make all the difference, and we’re so glad she’s been that person for you.

We truly appreciate you sharing your experience and look forward to continuing this journey with you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus