third month running the reality check has gone missing. it disappears after an app update every single time. reported it twice and both replies said the setting is stored against the account, which do... Voir plus
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checking the Peruvian second division football scores at 4 AM to see if my $5 parlay is still alive... it's giving desperation. they are down 3-0. we do not ball today.
that feeling when the screen flashes and the music gets super loud but you actually only won 2x your bet... my heart can't take this level of emotional damage.
the privacy page says identity documents are held for the account duration plus two years. support said seven years. both cannot be right and the difference matters for a KYC file. which is it, and wh... Voir plus
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the app does tell you when a bonus is…
the app does tell you when a bonus is about to expire, which the website never did... it just tells you two hours before, by which point there is no realistic way to finish the wagering.
the demo mode is what anoys me most
the demo mode is what anoys me most. its on maybe a third of the slot titles. no pattern to which ones. the newest mostly have it, the ones i want to try mostly dont, and theres no filter for demo availabilty.
limit didnt block the third deposit
Started the £190 withdrawal standing…
Started the £190 withdrawal standing outside the post office on tuesday and it is friday now with the same message on screen. two emails from me, no reply to either.
the KYC email goes to spam every time
the KYC email goes to spam every time, on two different providers, which suggests it is something about how they send it. i found the first on day four, by which point two of the 72 hours were gone.
£25 bonus
£25 bonus. 50x. two weeks. cant be done. mesaged support, got the terms link.
the privacy page says identity…
the privacy page says identity documents are held for the account duration plus two years. support said seven years. both cannot be right and the difference matters for a KYC file. which is it, and why has the page not been corrected?
Sent the £115 cashout off on my way out…
Sent the £115 cashout off on my way out of the supermarket car park. nine days later the same screen, the same processing line, and three emails from me with nothing back.
bonus creditted twice then removed…
bonus creditted twice then removed twice, and the acount history shows none of it
apology was nice
apology was nice, six days late, and it answered none of my cashout question
game filter doesnt sort by stake
Liam quoted 48 hours on the withdrawal
Liam quoted 48 hours on the withdrawal, still not paid at 120.
photographed the licence twice for KYC
photographed the licence twice for KYC, rejected twice. what exactly is wrong?
they did answer..
they did answer... nine days for two lines about a cashout is poor.
to their credit the site has been up…
to their credit the site has been up every time i have wanted it, which not everywhere manages. the app is the problem and has been since february. it crashes on the lobby screen, it forgets the stake size after every update, it asks for a fingerprint it then refuses to accept, and it logs you out about every half hour. none of that is catastrophic on its own. together it makes the app the last thing i reach for.
The site itself is stable
The site itself is stable, the casino app is where everything goes wrong.
wagering at 96% and the deadline was…
wagering at 96% and the deadline was midnight.
i sat there doing 20p spins for an hour trying to finish it. hit 100% at eleven fifty.
the release was suposed to be automatic.
it wasnt.
by the time support answerd the next morning the bonus had expired and the winings with it.
eleven fifty. ten minutes to spare and i still lost the lot.
withdrawl pending five days!
Simone told me the bonus was pulled for…
Simone told me the bonus was pulled for a breach of the max bet rule. i asked which spin. she said the system does not show that to agents. so the evidence is NOT visible to anyone i can speak to.
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