Their technician seems to unprofessional. I hope they didn't steal any original parts from my car or break my car. Last Friday I went for alignment and it took them 1.5 hours. They... Voir plus
L'entreprise a répondu

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Their technician seems to unprofessional. I hope they didn't steal any original parts from my car or break my car. Last Friday I went for alignment and it took them 1.5 hours. They... Voir plus
L'entreprise a répondu
Car was checked out thoroughly and a part which was previously replaced failed again but was replaced again for no charge. Additional work done was completed on time and the price was very reasonable... Voir plus
Took me in before my scheduled appointment time. Vehicle was serviced in an acceptable amount of time. Staff was courteous as well.
The technician was professional and took care of the problem with my car immediately.
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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3235 Brunswick Pike, 08648, Lawrenceville, NJ, Etats-Unis
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A répondu à 31 % de ses avis négatifs
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Their technician seems to unprofessional. I hope they didn't steal any original parts from my car or break my car.
Last Friday I went for alignment and it took them 1.5 hours. They might have broken something. As soon as I drive off to the highway, the car began to shake and some warnings appeared.
I parked the car and call the store. The manager said they had nothing to do with it. And he also said he could take a scan for $150. I responded I would call the police. Then the manager said take the car in and he would check on it.
I returned to the store. The manager came with a scanner to connect it to the car. 10 to 15 minutes later, he said it was fixed.
I still felt the car was driving funny, but at least there was no warning signals. I drove home.
Today on Sunday, I planned to drive somewhere. While I was still driving out of my neighborhood, my car began to shake. This time 2 warning signals appeared. One was to warn me about the stability system and the other was about the pre-collision system.
I suspect the mechanic broke something in the brake system, while he was doing allignment.
What could possibly go wrong!? He must be very unexperienced to mess up my car with such a small job.
I called the store again and another manager of the store told me to bring the car back next Tuesday. Because he said today they didn't have mechanics to do it and he wouldn't be there tomorrow.
I don't know if I could trust them with my car anymore. I may take my car to the dealership

Réponse de Mavis Tire - Brunswick Pike
Took me in before my scheduled appointment time. Vehicle was serviced in an acceptable amount of time. Staff was courteous as well.
Car was checked out thoroughly and a part which was previously replaced failed again but was replaced again for no charge. Additional work done was completed on time and the price was very reasonable.
The technician was professional and took care of the problem with my car immediately.
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