Mavis Tire - Copiague Avis 

I had all 4 tires and brakes replaced at the time mentioned to the manager the tpms lite was on he said if I drove the would retrain if not bring it back and the would take care of it since I spent so much money. So I did and the sensor never went off so when I went back he said he could not train it and I probably needed new sensors and he would not stand by his original word. The time to change the sensors would have been at the time of the tire replacement since the sensors are battery operated and in the valve stem.This was never brought up to me and now the charge for removing tire changing sensors are balancing and re installation would all be charged to me this was either a mistake or purposely misleading or both. An honest shop would have acknowledged their mistake and offered to replace sensors at cost of sensors since it was their mistake due to dishonesty or lack of knowledge. My personal opinion is that they knew at the time and could not get the part in time after already committing to the job. I don't know if it was the Mechanic misleading the manager or both misleading me. But this is not how you do business I would have readily paid at the time of installation when it should have been presented to me which it was not. I will be reporting this incident to the BBB for improper and misleading business practices.

Kim made my experience great she told me it might be awhile and was way shorter than expected and she always has a smile on her face

Mavis I Copiaque is the only Mavis company in Long island I would highly recommend to anyone I am Mavis company customer for 5 years and from my perspective and experience this the only one I would recommend to anyone without hesitation .What makes Mavis in Copiaque exceptional ? The manager Frank .He honest and professional.
If you want your car to be serviced properly without scams and extra charges go to mavis in Copiaque, Frank, the manager will take care of your car honestly and properly

Have been using Mavis for over 20 years. Frank the manager and Gary the mechanic are very knowledgeable and consistently provide excellent customer service.

All the staff were very courteous and professional.

Just a simple fix but the people in Mavis are always so wonderful. Continue being awesome and always so helpful. Your hard work always shows. Thank you 😊

Always professional. Frank and his staff are great.

They are fast, efficient and careful, but most importantly, as I waited there while the service was performed, I could see that the staff, particularly the manager, are respectful to all customers. This is particularly important to me because the older I get the less I experience that. They also communicate with the customer every step of the way and are upfront with cost before work is complete.

great service as always only shop i use

The staff at Copiague Mavis are very friendly and always ready to help. My case was handled quickly and with great level of professionalism. Thank you Copiague Mavis, you are the best !

Great and fast fix buy Frank and his outstanding crew. Best Mavis in the world.

Frank and Kim are the best. The guys in the shop are great also.

Great service as usual. My car was serviced on time. Always a good experience.

All the staff are always friendly and helpful and knowledgeable

Always have a great experience. Great customer service, quick service!

Recently been experiencing issue with TPS indicator popping up and putting air in the tires and still same issue every morning. I discussed with Frank and after a thorough check it was determined I needed a new tire due to nails and plugging it would only delay the replacement of the tire. Got me in and out quickly and always a great experience dealing with this Mavis location.

Fast and efficient service. Very friendly and courteous and helpful.