I call about 8:15am to ask if the store was open due to the wind storm we were having in Long Island, luckily the store was open so I was able to make an appointment for oil change. My appointment w... Voir plus
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I went to have new tires put on and meet Mike and Joe at the front desk..They were super informative. I rarely write reviews, but my experience was above expectations. The price was also better than... Voir plus
L'entreprise a répondu
I was serviced right away even without an appointment. The Manager Mr Reiners was great. Kept me informed and the price was as indicated. Always a pleasure.
ALWAYS A GREAT EXPERIENCE STAFF AND MANAGER ARE GREAT AND DO GREAT WORK CAN LEAVE WITH PIECE OF MIND KNOWING WORK WAS DONE PROPERLY .
À propos de l'entreprise
Écrit par l'entreprise
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Écrit par l'entreprise
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Coordonnées de contact
1064 Woodcrest Ave., 11901, Riverhead, NY, Etats-Unis
- 6314089098
3,4
Moyen
37 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Mike was very nice and polite,he…
Mike was very nice and polite,he greeted me with a smile.
25 février 2023
Thanks to Juan my experience was very…
Thanks to Juan my experience was very nice I did have a bit of wait but after speaking with Juan I understood…. Thanks again 5 ⭐️ for Juan!!!!
24 février 2023
Avis spontané
Experience was OK.
I had to update my review about Mavis Discount Tire in Riverhead after speaking with Juan, the manager, today. I was reviewing my bill and noticed I was charged for something I didn't want. He was very helpful and took it off my bill. He also apologized again for the terrible experience I had. While I won't travel an hour away for my tires to this location again, they were very helpful and apologetic for the experience I had. My recommendation would be to call and speak with Juan to order tires, get a tire quote, and set up an appointment. It seems that there is a disconnect between the website and the business. Thanks again for you help today, Juan. Much appreciated.
Original Post Below:
Very unhappy with my experience. I live about an hour away and had been told it would be cheaper to get my tires done in Riverhead. When I made my quote online, the total was $640, so I thought it would be cheaper to go to Riverhead. A week prior, I had made a 9am appointment. I showed up at 8:45am the day of my appointment and was told it would take two hours. I also added on an oil change ($100) - they said it was no problem. Thankfully, my Mom needed to run errands (one of them being Costco, which we went to last because we had refrigerated and frozen items) in Riverhead so she picked me up. I never heard from Mavis but it was 11:45 (3 hours instead of 2) so I figured it must be done. We went back and my car was STILL in the same spot, tires untouched. Juan, the head manager, said something happened and he was very sorry. My car was going to be a priority and the new tires & oil change would be done in 40 minutes. 20 minutes later, he came out to tell me that the tires I had reserved never showed up to the shop so he was going to give me a 'far superior' tires for the same price and a lifetime guarantee incase anything happens to the tires. An hour and fifteen minutes from the time we arrived, my car was finally done. Now - the bill came out to $960 for four new tires & an oil change. He told me when you reserve online and get a tire quote, it doesn't account for tax and labor. As if the story couldn't get any better, my brother went to Southampton Tire this same day and paid the SAME price, he didn't have an appointment, and was in/out of there within an hour. I am very ashamed of this business and I understand things happen but I wish I had listened to the reviews before making the appointment. We also had to throw half of the Costco items away because they had thawed out while waiting there.
20 février 2023
Avis spontané
I have been a Riverhead Mavis customer…
I have been a Riverhead Mavis customer for many year’s and they always are reliable, polite and dependable. They have always taken the time to explain things and do what they say they are going to do. They have always been honest and treat customers with respect. Always feel good when I leave. Love this place!
22 octobre 2022
Excellent service as usual
Excellent service as usual. All work was done in a very timely fashion. Courteous and professional as always..thank you again Joe. Keep up the great work
6 août 2022
0 stars is sadly not an option here
0 stars is sadly not an option here, I am currently sitting in the store at 9pm at night 9 hours after I dropped my car off to be serviced. It is still sitting on the lift with nothing being worked on and my rim sitting on the floor. I was originally quoted 2-3 hours then when I arrived the riverhead location I was quoted 4-5 hours because “there are quite a few cars ahead of me”. Ahead of my appointment I might add, A time that is supposed to be reserved for my car to be serviced, at mavis tire an appointment means your car will be sitting in the lot until 10 mins before the location closes. The front desk was not accommodating besides disrespectful remarks to my 19 yr old self and my mother and in addition discriminating remarks to their employees. Do yourself a favor and go to firestone.
29 juillet 2022
Avis spontané
Réponse de Mavis Tire - Riverhead
We apologize, Tara. Our priority is to treat you how we would want to be treated. It is absolutely not acceptable that you were treated poorly. When you can, please contact our consumer solutions department at 914-984-2500 option #2 and we would appreciate the opportunity to speak with you
Amazing service
Amazing service. The manager really was great. Everything was done fast and efficiently. You guys are the best
14 juillet 2022
FRIENDLY AND HELPFUL
11 juin 2022
Fast and efficient!
Fast and efficient service and they are great to our military and first responders!
4 février 2022
Avis spontané
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