Terrible!!! They lock you in a contract and renew automatically charging you. You have to call to cancel and every time you call nobody answers the phone because all operators are busy. Scam company!... Voir plus
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Lisez les avis des autres
MaxLife has been a pleasure to work with. I just completed my first order and I am waiting for the confirmation of the medication. So far the process has been EXCELLENT! The best part is the consta... Voir plus
L'entreprise a répondu
I have had excellent customer service and excellent results. I’ve lost 47 pounds currently and I’m still going. I still have about 18 pounds left. This is definitely a company you can trust and they w... Voir plus
L'entreprise a répondu
I'm making another post as a retraction from my first post. I was very upset about Max Life's lack of customer service but since, Max's Life has returned my calls and answered all my questions. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MaxLife
Écrit par l'entreprise
MaxLife is a pioneering health and wellness company committed to delivering personalized and effective weight loss solutions.
Specializing in advanced treatments such as Semaglutide and Tirzepatide, MaxLife offers tailored weight loss programs designed to meet individual health goals and needs.
With a strong focus on both efficacy and client care, MaxLife combines innovative medical therapies with a comprehensive, client-centered approach.
Specializing in advanced treatments such as Semaglutide and Tirzepatide, MaxLife offers tailored weight loss programs designed to meet individual health goals and needs.
With a strong focus on both efficacy and client care, MaxLife combines innovative medical therapies with a comprehensive, client-centered approach.
A Higher Standard of Care
Écrit par l'entreprise
- Expert-Led Weight Loss Solutions
- Our experienced medical team provides personalized, evidence-based weight loss programs using advanced treatments like Semaglutide and Tirzepatide. We combine medical expertise with continuous support to help you achieve lasting results safely and confidently.
Our 12-Month Commitment
Your results matter to us
At MaxLife, we are committed to your long-term success. If you adhere to your prescribed plan and do not achieve expected progress within one year, we offer a money-back guarantee, subject to program terms.
Coordonnées de contact
220 Technology Dr STE 215, 92618, Irvine, Etats-Unis
- 9497041000
- cs@maxlife.com
- maxlife.com
Start Your Weight Loss Journey Today
4,4
Excellent
231 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So satisfied
The people that I have spoke with have been amazing, any questions I’ve had they have answered. I’m very excited to start this journey. The price is even better! It’s been 2 days since my first shot, and side effects are minimal. Thank you MaxLife for helping me find my confidence again!
14 mai 2025
Avis spontané
Very informative though out the process…
Very informative though out the process
Very good teamwork
18 mai 2025
Avis spontané
Great start so far with MaxLife
Great start so far with MaxLife! I been communicating with both Emily and Desiree, who have been so quick to respond to my questions & concerns. They were willing to match another company’s pricing while still offering the same customer support. I received my package much earlier than anticipated, and now will begin to start my process with the medication. Will definitely follow up with my weight loss journey!
11 mai 2025
Avis spontané
Réponse de MaxLife
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great start with MaxLife and that Emily and Desiree were able to support you quickly and thoroughly. We always strive to provide exceptional service while offering competitive pricing, so it’s wonderful to know that stood out to you.
We’re excited to be part of your journey and look forward to hearing about your progress. Don’t hesitate to reach out if you need anything along the way—we’re here for you!
CONSUMER BEWARE
CONSUMER BEWARE
First off I want to say that I write for the consumers and not against the company. My reviews are for the hard-working consumers because we all are.
The medicine was shipped to me from Florida & I live in Oregon. This was as you see by the date in the spring.
I received warm medicine & a melted cold pack. The syringes that aren't even the right size for the doses. The dosing markers, for my dosing, aren't on the 100 unit syringes I received. I should have gotten the 50 unit syringes for my dosing schedule. They use the 100 unit syringes because they're cheaper so that just tells me so is their medicine.
Because I got it extremely warm I'm afraid to take it and I don't have the right syringes even if I wanted to so it's all garbage and hopefully they'll refund me. I will update my review.
I've been with other programs I've never experienced anything like this they are a joke and if they think I'm putting warm medicine just because they say it's safe into my body they're very wrong.
I WOULD DEFINITELY ADVISE STAYING AWAY FROM THIS PROGRAM.
6 mai 2025
Avis spontané
Réponse de MaxLife
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. Your concerns about medication temperature and syringe sizing are absolutely valid, and we take them very seriously.
We want every customer to feel confident and safe throughout their journey with us. Please know that our team would like to resolve this issue immediately, we will be privately be requesting additional information from you to ensure that everything meets the highest standards of quality and care. Someone from our support team will be reaching out to you directly to make this right.
We appreciate you giving us the opportunity to address this, and we hope to resolve it to your satisfaction. If you prefer to speak with someone immediately, please don’t hesitate to contact us directly at (949) 704-1000.
Thank you again for your honesty—we are always working to improve.
Seamless
Easiest, best, most smooth process EVER! Max Life is a refreshing change in a pushy, aggressive business. Most importantly, effective.
23 avril 2025
Avis spontané
Réponse de MaxLife
Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a smooth and positive experience with Max Life. It means a lot to us that you found our approach refreshing and, most importantly, effective!
You can't force prescriptions on people......
Initially I was interested in Maxlife and everything appeared to be alright...until it was not. I dealt with Fernandi& Fatima. All I recieved was the runaround. I decided not to go with this company because it appears they are skipping certain steps and basically trying to force prescriptions on people whether you approve or not. That in my opinion is very unprofessional. I sent emails, text msgs, left phone calls stating I was no.longer interested in what they have to offer and they are choosing to ignore my request by stating..." someone will be in touch with you shortly"...meanwhile there's no call and they are continuing to process a prescription you've constantly stated you dont want. I must aay Im very disappointedin this company and have to wonder if they're simply desperate for business. Maxlife IMO has got to l do better
Update ****5/09/2025 at 6:19pm
Yes Trust Pilot... this a genuine review and Maxlife knows I have the proof via text msgs, v-mgs and numerous emails showing our back & forth communication to prove it.
Trust pilot would you like for me to post it here since Maxlife is in denial?
8 mai 2025
Avis spontané
Réponse de MaxLife
Hi Margaret,
Thank you for your patience, and please accept our sincere apologies for the earlier miscommunication and delay in response. We appreciate your understanding.
I’d also like to clarify that we obtain medical approval for every patient before activating a membership. It seems there was some confusion around our reinstatement process, and we're grateful for the opportunity to clear that up with you over the phone.
We're glad we could resolve the issue with your account. If you have any further questions or concerns, please don’t hesitate to reach out—we're here to help.
Weightloss Journey
Signing up and getting approved was fast and easy. I would definitely recommend.
8 mai 2025
Avis spontané
Réponse de MaxLife
Thank you so much for your kind words! We’re thrilled to hear that the sign-up and approval process was smooth for you. Your recommendation means a lot to us, and we're so glad to have you as part of our community.
If you ever need anything or have questions down the road, don’t hesitate to reach out. We're here to help!
Set my mind at ease
Again, I will say these people are amazing. You really care about your health journey I needed. To speak to someone about the back order and they took the time to explain it to me and make sure that I understood that it was going to be here in a short six more days they got back to me right away.
6 mai 2025
Avis spontané
Réponse de MaxLife
Hi Linda, thank you so much for your kind words! We're truly grateful for the opportunity to support you on your health journey. It means a lot to hear that our team was able to provide the clarity and reassurance you needed. If you ever have more questions or need anything else, we’re always here for you!
BEWARE!!!
At first I gave maxlife a 5 star rating. But there are communication issues. I was using LSH for my tirz and maxlife said they can beat the price. Yes they offered 25 dollars cheaper. But LSH offers in tiers. Which are good for approx 8-10 weeks and pay after you fill out a refill request then your billed. Tier 3 is 499. I would be moving up to tier 4 which is 625.00. For 10 weeks. With maxlife they automatically charge your CC every month. I wasn’t aware of this and it’s not cheaper at all. In fact maxlife is more expensive. I was under the impression that they were going to be the same as LSH. I’ve never been with a telehealth that automatically takes from your CC monthly unless you requested a refill. First off I can’t afford monthly. Plus I dose differently due to side effects. So I might not need another month. Depending on how I’m feeling and the dose. I felt very much mislead. They do not have a portal. Correspondence is via text or a call or email. I had to ask for a copy of my invoice which was strange. I did get my meds within a week from a pharmacy I never heard of called DIRX. I googled it. It says it’s neither a 503a or 503b. I did ask CS and they said it is a 503b. I’m questioning that. Just be careful with this establishment. They ask for a month notice to cancel. That’s what I did immediately. I best not get any more charges on my CC.
1 mai 2025
Avis spontané
Réponse de MaxLife
Thank you for your feedback. We’d like to clarify that our service operates on a subscription-based model, and all patients are informed during registration that payments are processed automatically each month. As long as your membership remains active, our team will continue managing your refills accordingly.
While we may have price-matched your request, our policies and terms—as agreed to during registration—still apply under our subscription model. Prior to activating any account, we send a confirmation message to ensure patients are aware that their membership has started. We make every effort to ensure all terms are clearly communicated before any commitment is made.
We understand the importance of setting clear expectations and regret any miscommunication that may have occurred. We attempted to locate your account in our system but were unable to find it. We’ve reached out privately to request more details so we can work toward a resolution.
We’d like to confirm that we work exclusively with 503B licensed pharmacies and are a LegitScript-certified company. Patient care is our top priority, and we are committed to ensuring that the medications we provide are of the highest quality and meet strict safety standards.
If you have any additional questions or concerns, please don’t hesitate to contact our customer service team—we’re here to help.
I’m just waiting on my first shipment…
I’m just waiting on my first shipment to come in. I’m excited for it. I have done something like this in the past and lost lotta weight. The customer service is wonderful. They even match prices with other companies to make it competitive all you have to do if you see something tell them and they will honor it so far my experience is in this wonderful. I will write another review later.
1 mai 2025
Avis spontané
Réponse de MaxLife
Hi Andrea, thank you so much for sharing your experience! We’re thrilled to hear that you’re excited about your first shipment and that our team has been able to support you with great service and competitive pricing. It’s wonderful to know you’ve had success in the past, and we’re here to help you every step of the way on this new journey. We look forward to hearing more from you in your next review!
Amazing company
MaxLife has been easy to use and stays in touch with you through the whole process. Very clear directions with help always available if needed. So thankful I found this company I can trust.
1 mai 2025
Avis spontané
Réponse de MaxLife
Hi Lena, thank you so much for your kind words! We’re thrilled to hear that your experience with MaxLife has been smooth and supportive. It means a lot to know you feel confident and well cared for throughout the process. We're grateful to have you as part of the MaxLife family, and we're always here if you need anything!
Great service
As always, I got quick service. People call me back right away, if I don’t get a live person to begin with.
They are always so nice and friendly. Never had a problem. All of the young ladies have always been so helpful.
28 avril 2025
Avis spontané
Réponse de MaxLife
Hi Kathleen, thank you so much for your kind feedback! We’re so glad to hear that our team has consistently provided you with quick, friendly, and reliable service. It truly means a lot to know that you've had such positive experiences with us. We'll be sure to share your words with the team—they’ll be thrilled to hear it! We're always here for you whenever you need us.
Maxlife has been great!
Max life has been amazing for the very start of my journey. They were helpful in getting through the initial set up and they have made it so easy. I am so happy with the choice of Maxlife.com for my health journey.
23 avril 2025
Avis spontané
Réponse de MaxLife
Thank you so much for your kind words! We're thrilled to hear that your journey with MaxLife has been so positive from the start. It’s wonderful to know that the setup process was smooth and that you’re happy with your decision to choose MaxLife. We’re excited to continue supporting you on this journey and are here whenever you need us!
Every person was helpful,courteous and…
Every person was helpful,courteous and they knew never pressured me into signing up to their program.I called 6 other weight loss clinics and Maxlife really has fair price,no long term contracts, you pay each month.
12 avril 2025
Avis spontané
Réponse de MaxLife
Hi William, thank you so much for sharing your experience! We’re so glad to hear that our team made you feel comfortable and supported without any pressure. We believe in providing fair pricing and flexibility for our patients, and it’s great to know that stood out to you. We’re excited to have you on your journey with MaxLife and are here for you every step of the way!
Very fast response times and explains…
Very fast response times and explains everything in a way that is easy to understand!
16 avril 2025
Avis spontané
Réponse de MaxLife
Hi Ashley, thank you for the great feedback! We're so glad to hear that our team has been quick to respond and able to explain everything clearly. We strive to make the process as easy as possible for you, and we’re happy to know that’s been your experience! If you have any more questions, we’re always here to help.
Great customer service
Great customer service. Great employees and far no problems with the shipping or the product.
11 avril 2025
Avis spontané
Réponse de MaxLife
Hi Laura, thank you so much for your kind words! We’re thrilled to hear that you've had a great experience with our customer service and that everything has been smooth with shipping and the product. We’re committed to providing the best service possible, and it’s wonderful to know it’s been working well for you. If you need anything else, we’re always here to help!
Great communication … any questions I…
Great communication … any questions I have I can easily get in touch with a representative. Everyone is very helpful… medication really works.
9 avril 2025
Avis spontané
Réponse de MaxLife
Hi Ashley, thank you so much for the positive feedback! We're thrilled to hear that our communication has been effective and that our team has been so helpful in addressing your questions. It's fantastic to know the medication is working well for you! We're always here to assist, so don’t hesitate to reach out anytime.
Maxlife is it!
My experience has been AMAZING! The staff is knowledgeable, attentive and kind. Join now! You will not regret it. I am so happy to be on my weightloss journey with Maxlife. My only regret is that I didn't do it sooner.
6 avril 2025
Avis spontané
Réponse de MaxLife
Hi Sandra, thank you so much for your amazing feedback! We're so glad to hear that your experience has been so positive and that our team has been able to support you in your weight loss journey. It’s wonderful to know you're happy with your decision to join MaxLife! We’re excited to be part of your journey, and we’re here for you every step of the way. Thank you for your trust, and we look forward to seeing even more success ahead!
Réponse de MaxLife
Hi Nora,
Thank you for sharing your detailed feedback with us! We sincerely apologize for any miscommunication regarding the amount of medication sent to you from the pharmacy. We are eager to assist you in resolving this issue as quickly as possible.
However, we're having difficulty locating your account in our system. If you could kindly reach out to us at (949) 704-1000, we would be happy to have our management team review your information promptly.
Our goal is to provide both quality medication and excellent customer service to our patients, and we look forward to speaking with you soon!
Best regards,
Maxlife
So far I’m very pleased with my…
So far I’m very pleased with my experience. I like that they tex you and call to check on you. Looking forward to seeing my results.
28 mars 2025
Avis spontané
Réponse de MaxLife
Hi Joy, thank you for sharing your feedback! We're so glad to hear you're pleased with your experience so far. It's great to know that the check-ins through text and calls have been helpful. We’re excited for you and look forward to hearing about your results as you continue on your journey. If you need anything, we’re always here to support you!
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