Mcbub Avis 12

Please hence that this is an old review but removed due to posting proof of purchase (which isn't allowed by Trustpilot).

Original date 28th of july 2011:

Swift replies from customer care. Friendly staff and despite the announced shipping time of 15-30 days, my order arrived after 5 days after being processed.

Yes, I do recommend this shop to anyone looking to purchase from it.

Update: The charger of one of the items I ordered was faulty by fabric, I informed McBub about this and the staff were eager to please as they sent me a totallyl new product (without additional charge). Now that's SERVICE!

I have ordered phone in this website.
Mr. MOLLY wrote me many times and offered me other phones in the same price.
He is very kind and polite.
I'm waiting to have my new phone, I'm sure it will be OK
Thanks,
Rony

They don't answer the emails. Don't buy from this website.

Im Mai bestellte ich Waren für ca. 80€ und zahlte per Paypal. Da ich es bei chinesischen Händlern gewohnt bin, dass die Lieferung etwas länger dauern kann, habe ich mich erst Anfang Juli an Mcbub gewandt und nach dem Verbleib der Waren gefragt. Weder auf diese noch auf die weiteren E-Mails habe ich eine Antwort erhalten. Als ich dann beschloss, mir das Geld von paypal zurück erstatten zu lassen, bin ich auch dort über eine mir nicht bewusste und für solche Fälle sehr ungünstige Beschränkung gestolpert: paypal ermöglicht nur bis max. 45 Tage nach dem Kauf die Zurückerstattung des Geldes. Also bleibe ich wohl auf dem Schaden sitzen. Als Schlussfolgerung:
1. Nie bei mcbub.com einkaufen
2. Nicht auf paypal vertrauen wenn eine Lieferung und damit der Zeitpunkt einer Beschwerde länger als 45 Tage dauern kann

Nachtrag:
Letztendlich sieht es doch etwas positiver aus. Die fehlende Reaktion auf meine E-Mails wurde dadurch erklärt, dass diese in einen Spamordner geraten seien. Das Paket ist nach ca. 3 Monaten beim Zoll aufgetaucht wo ich es dann nach Entrichtung der Mehrwertsteuer abholen konnte.

mcbub it's just a dishonest company that lurk people on money.This 27/02/2013 be.Men after more an18 light stood a smartphone and paid by card and that I paid for fast delivery. But got nothing and when I complained about it, they said that the item was out of stock and that they will refund me within 48 hours. But it was skitsnackOch at my repeated e-mail to them,. I just get the same answer to them that they that they have sent pengarna.Det's been almost 3 weeks now and I still see no money in my bank account. It confirms that Mcbub is a skamm companies.
I shall report this event and I warn all internet merchants to beware of fraudsters like that similar Mcbub.
Kim Belgasmi (Sweden)

Concerning positives experiences with McBub CSR: none so far.
Invoices #1078338, #1077509 and 1076120:
I have ordered (2 months ago) and still waiting for my stuff... (while the tablet is advertised "in stock" with other distributors) McBub simply ignores my numerous email attemps trying to get a simple tracking number. Also, the Chinese Holiday should not be used as an excuse from CSR since my order was placed at McBub on Jan 2nd, not Feb 15th... Oh! and I knew exactly was I was bying... I cannot comment about the products themselfs (as per Feb 20th, still waiting...) but I can confidently say that McBub-fei cheng-Customer Service/shipping and their deceptive"fake" online chatbox: McBub is laughing at customers-VERY VERY BAD MARKETING PRACTICE. Unlike McBub, I promise (not just a statement on my website) but a REAL promise in responding back to you within 1 business day... In the meantime, to the community, stay away from McBub and let's go viral!...
Michel Mathieu - Quebec city Canada

Mcbub is the worst company ever!!!! I am still waiting for an order for an android i did back in August and I was stupid enough to buy their insurance on it. When i contact them, they said it is still on the way that I dont need to worry. Of course they dont say anything about what if the package is lost and what happens with the insurance. I will never buy anything again from them its just a waste of money and time. Please take care of your money too.

People are so noob (stu**id) these days.. god!!

anyway.. this company is a serius company, i have around 6 orders total more than 900$ spend on mcbub and yeah! all things get fine, but you know, these items are not from samsung or apple, are from wholesale companys means that not all items are awesome as it look, you should know something about A10 and MTK processors.. know what is TFT and IPS, what means screen resolution... and also know how to edit your Android build.prop when you know these things, then you can do the best buyment and get the best item... because! pleople please stop being stupid and dont say craps about companys just because you are noob and dont know what you are buying.. lol

END i fully recommend mcbub, fast shipping, awesome service and good items (if you know what you are buying) XD

I made a purchased a tablet from Mcbub in December. After about 60 days, the power cord was stripped. I asked Mcbub for a replacement and i told i need to buy another one. So i finally did. Not once but twice, they sent me a car charger (no what i ordered). They requested that i take picture of the charger they sent and give details about their own product, as if i purchased it from some other site. I requested that if they can't send me what i ordered in a timely manner that i want a refund. They replied " i will send phone charger quickly". I was DONE. Why do i need a product that i can't use and the company can't send the correct item nor do they seem to know anything about their products (it seems). After round and round about a refund they finally said, ok.

From: service@mcbub.com
CC: shipping@mcbub.com; legal@mcbub.com


"I'm so sorry ,if there is no problem with the tablet we can't give you the return address.you can't return back.
if you really want a return ,you have to take the return shipping and we will charge you 20% of the payment.
I hope you can understand.
best regards
sara"

After receiving this email and excepting the terms, i asked that they expedite this process. I haven't heard from them since. They don't have a return address on their site. you have to get it from a Mcbub representative. Mcbub did not respond to my emails for over a month when their policy clearly states that they will respond with in 1 business day.
As of today, they finally responded asking me AGAIN what's wrong with the produce after clearly responding to the email chain from March. I had to get PayPal and legal involved to get anywhere with these people.

I advise you to NOT purchase from these guys. Its not worth it, regardless of how inexpensive the items are.

I've ordered from McBub.com several times now and I've been satisfied each time. To begin, their prices are great and the quality of their goods is fine. I know they are not Apple or Samsung so my expectations are adjusted to suit. I get what I pay for, and most times, I get better than I expect. What I love most of all is that they ship out very quickly and I receive my goods within a week. Love that!

do not buy from this company. bought two android tablets for christmas nothing would download, both tablets total junk. horrible customer service and not just because of the time change or language barrier. they play stupid like we didnt get your order back yet, we'll refund you when we get shipped back. yet tracking info says they wont sign. after three weeks and filing a dispute with paypal I finally got my money back!horrible!! zero stars!

McBub Sells fake copies of Microsoft Xbox, Shure Products, Monster Beats. Paypal lets them get away with this and so does Ebay. I bought an item and it was not only fake, but missing parts. McBub Paypal or Ebay, would not let me return for full refund. Oh wait McBub said I could return for repair of this fake item, at my expense both ways, shipping would cost ME over $100.00.

Don't Buy from this China Company