I am extremely disappointed with the…
I am extremely disappointed with the shed I purchased and with the customer service I have received so far.
The entire timber frame inside the shed is covered in mould. This is not just a small or isolated area — the mould is present throughout the inside of the shed.
There are also several cracked boards at the front of the shed, which is another issue that needs to be addressed.
I am particularly disappointed with the way my previous complaint was handled. Someone was sent out to inspect the shed, and I was told that the problem had been fixed. However, this is clearly not the case. The mould is still present throughout the inside of the shed, and the issue has not been resolved.
I now have to contact customer service again and arrange for someone to come out and address the same problem. This is extremely frustrating and unacceptable, especially as I was previously told that the issue had already been fixed.
I would like this matter to be properly investigated and resolved as soon as possible. I expect the mould problem and the cracked boards to be properly addressed, rather than receiving another temporary solution.








