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MechMaxx provides high-performance machinery for land clearing, construction, landscaping, and property maintenance across the U.S. We specialize in compact excavators, wood chippers, stump grinders, mini dumpers, flail mowers, and more—built tough for professionals and serious DIYers. Known for fast shipping, unbeatable value, and expert support, MechMaxx helps you tackle tough jobs with confidence. Shop online or contact us today to find the right machine for your needs.
866 United Nations Plaza, 10017, New York, Etats-Unis
2,9
18 avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They said they’re 72 inch finish mower works with a quick hitch, but you have to use an adapter requiring removal of the top hitch and then putting on the adapter which no longer makes it quick. The lower hitch’s are so low that I have to lift the mower to get it on my PTO. They have not been cooperative regarding refunds and keep sending me YouTube videos for instructions on how to correct the issue. Buyer beware
They do not stand behind their products. I ordered a brand new power washer and the power washer was missing a part one it was assembled. I called them to explain what part was missing. They responded back to me by email and would not ship me another one. I had to purchase the part that wasn’t packaged originally from the factory. One would think if you spend $4000 dollars with them and a simple part was missing they would stand behind it.
Réponse : MechMaxx
Thank you for sharing your experience. We are very sorry to hear about the missing part and the frustration that followed. That is not the level of support we aim to provide, especially after a new purchase.
We want to make this right. Please contact will@mechmaxx.com so we can review your case and work toward a proper resolution. We appreciate you bringing this to our attention and the opportunity to address it.
I bought the hot water pressure washer and it is the most abhorant piece of trash I have ever used. The sensor for the flame detection is a light sensor and any sane human being should imagine that that type of sensor is going to get smoked up in the first use.
Réponse : MechMaxx
We are sorry to hear you are experiencing issues with your hot water pressure washer. We understand how frustrating equipment problems can be, especially when expectations are high.
We want to make this right. Please contact will@mechmaxx.com
so we can review your situation directly and work toward a proper solution. Your feedback is important to us, and we appreciate the opportunity to address your concerns.
Their pressure washer is a lemon----never worked. the warranty replacement was also junk-----8 months later and still no operating pressure washer. All communication on repairs is in Chinese. DO NOT BUY FROM THIS COMPANY!
Réponse : MechMaxx
Hi Gary, we are very sorry to hear about your experience and understand how frustrating this must be. That is certainly not the experience we want any customer to have.
We want to make this right. Please contact will@mechmaxx.com
directly so we can review your case and work toward a proper resolution as quickly as possible.
We appreciate you bringing this to our attention and the opportunity to address it.
We shipping in great communication. Very high-end machinery. Awesome company.
Réponse : MechMaxx
Hi Clark, thank you for your review. We are glad to hear you were happy with the communication and that your equipment met your expectations. We appreciate your kind words about the quality of our machinery and your support of MechMaxx.
Machine works pretty well ... arrived with minor damage Charges for shipping were a waste ... I eventually picked up the box myself. Probably would not buy from them again.
Réponse : MechMaxx
Thank you for sharing your feedback. We are glad to hear the machine itself is working well, but we are sorry to learn about the damage on arrival and your frustration with shipping and customer service. That is not the experience we want for our customers, and we understand why this would be disappointing.
We would appreciate the opportunity to review what happened and see how we can address your concerns. Please contact our support team at general@mechmaxx.com with your order details and any photos or documentation you may have. Your feedback is important to us and helps us identify areas where we need to improve.
Bought the sm 32 been trying get it going for 3. Weeks.
Put the 3 set of belts on it have sawed 8 logs
Now the rubber torque bushing come out.
No we are not overtightened it we torque it every time.
Belts are just trash.
Would not recommend this mill.
Réponse : MechMaxx
Thank you for taking the time to share your experience. We are sorry to hear about the difficulties you have had getting your SM 32 up and running, as this is not the experience we want for our customers. Issues like repeated belt wear and a torque bushing coming out are not expected, especially with limited use, and we would like the opportunity to look into this further with you.
Please contact our support team at general@mechmaxx.com
with your order details and any photos or videos you may have. Our team would like to review your setup and help determine what may be causing these problems so we can work toward a solution. Your feedback is important to us and helps us improve both our products and support.
Ordered a stump grinder on 11/27. Was set for delivery 12/5. On 12/5 the Fedex truck driver dropped the machine off the back of the truck. I instantly refused the delivery and called MechMaxx. First impression was some company run out of someones basement. I was transferred to a manager who assured me the would re send another unit. Sent me a text the same day confirming. 25 days later I have NO replacement and only emails that make no sense and even ask me to rate the machine I do not have. On 12/25 they ask again for me to rate the machine and provide a link to reply to and the link auto generates an email telling you to use another email to send correspondence. This was financed through Affirm who directs me to solve the problem with the Seller. These people need to be reported to the AG and BBB. There is an entire Facebook page dedicated to experience just like this but not limited to bad customer service. DO NOT BUY. You will regret it. Buy from a US based company not some BS chinese drop shipping company. Worste buying experience ever and I spend over $50,000 on tools a year in my business. I wish I would have done more research. I have the entire email chain everything time date stamped. They are such cons they show on their website that I received the item on December 9th as if it were delivered. This is downright fraud.
Please see the reply below from MechMaxx..this is AI generated garbage...this is a typical email from them but of course still no proof of a refund of my money already paid. These people pay for so much Google ad space so you cannot even find an American made product because they flood the search results with their products coming up in search results. Using ChatGPT I found and American made stump grinder with the same design for 600 dollars more but with thousands of high reviews---Don't get taken and end up dealing with these people. $600 is not worth the stress of losing your money or receiving a product with no support because it will still end up being a loss when you can't get parts or support. You still have a tool you can't use. Please spread this word. Farmry is another knockoff that always shows up with the MechMaxx searches for products. Dont get fooled. It's the same business model and its products are identical in looks and specs. Only painted a different color and different name.
Réponse : MechMaxx
Thank you for sharing your experience. We’re very sorry for the situation you described and understand how upsetting and frustrating this has been, especially given the length of time involved and the lack of a clear resolution. A damaged delivery followed by delays and confusing communication is not acceptable, and this is not the experience we want for any customer. We take these concerns seriously, including replacement handling, communication issues, and system-generated messages that added to the frustration. This matter needs direct review at a higher level so it can be properly resolved. We appreciate you documenting everything, and we want the opportunity to address this correctly and bring it to closure.
I really did my homework before ordering my stump grinder from Mech Maxx and it has really exceeded my expectations.
I've owned it for nearly 1 1/2 years now and has literally paid for itself and still running strong.
I highly recommend their products!
Réponse : MechMaxx
Thank you for sharing your experience. We’re thrilled to hear that after doing your homework, the stump grinder has exceeded your expectations and continues to perform strong after a year and a half. It’s great to know it’s paid for itself and proven its value. We truly appreciate your recommendation and your trust in MechMaxx.
No communication. It will be close to 30 days before the product will be delivered. Called over a week ago to see what was up. Chipper was sitting in California. Representative was to email me the updated delivery details. No update sent. Called 12-22-2026 and product is to be shipped on Christmas....poor customer service and no communication
Réponse : MechMaxx
Thank you for sharing your experience. We’re very sorry for the lack of communication and the frustration surrounding your delivery timeline. That’s not the level of service we aim to provide, and we understand how disappointing it is to wait without clear updates. We take responsibility for the communication breakdown and are reviewing this internally to improve how delivery status is handled and shared. We appreciate you bringing this to our attention and value the opportunity to do better.
Réponse : MechMaxx
Thank you for bringing this to our attention. We’re sorry you haven’t received an order confirmation for your 36" sawmill yet — you should always receive one shortly after placing an order. Please reach out to our customer service team with your name and order details so we can verify the purchase and resend the confirmation right away. We appreciate your patience and the opportunity to assist.
Bought a SM36 Max and it took me 2 months to get it running. Bought the Zonsen engine upon recommendation of the MechMaxx Rep and have had nothing but problems. It was outside for 3 days with the MechMaxx cover on it - it rained for about an hour - after three weeks found out that water had got in the engine through the breather and had vapor lock!! Why??? These are advertised to be outside! Bad Bad experience!
Réponse : MechMaxx
Thank you for sharing your experience. We’re very sorry to hear about the difficulties you’ve had getting your SM36 Max running and the issues with the engine. That’s not the experience we want for our customers. We understand how frustrating it must be, especially after following the recommended setup and using a cover. Please reach out to our customer service team with your order details so we can review the situation directly and work toward a solution. We appreciate you bringing this to our attention and would like the opportunity to make things right.
Fast service and even quicker to resolve problem's as far as delivery issues. Thanks Mechmaxx.
Réponse : MechMaxx
Thank you for your feedback. We’re glad to hear you experienced fast service and that any delivery issues were resolved quickly. We appreciate your trust in MechMaxx and your kind words.
I feel great about ever order. They come in an orderly manner. Always packed well Items fit as should. Price is usually the cheapest. Not that cheap is always the way to go but why not if it works well. Always answer any questions you have.
Réponse : MechMaxx
Thank you for your continued support and trust. We’re glad to hear every order has arrived on time, well-packaged, and just as expected. It’s great to know you value both our pricing and our service — we work hard to keep both consistent. We truly appreciate your loyalty and look forward to your next order.
So far I have purchased your sawmill and wood chipper have been completely satisfied with your products I am currently saving to buy a flail mower for tractor and mini excavator have no doubts they will work as advertised.
Réponse : MechMaxx
Thank you for your continued support. We’re thrilled to hear you’ve been completely satisfied with your sawmill and wood chipper. It’s great to know you’re planning to add a flail mower and mini excavator next — we’re confident they’ll meet your expectations just as well. We truly appreciate your loyalty and trust in MechMaxx.
I received the Stump Grinder from MechMaxx last month, and it’s already proven to be incredibly useful for my side gigs. It’s powerful, easy to use, and has helped me tackle several jobs, including helping out a few neighbors with their stumps.
Setup was straightforward with no issues at all, and the customer service team was friendly, responsive, and genuinely helpful throughout the process. Highly recommend them if you’re looking for reliable equipment and good support.
Réponse : MechMaxx
Thank you, Francisco. We’re thrilled to hear the stump grinder has been such a helpful addition to your side work and that setup and operation were smooth. It’s great to know our team was able to assist you along the way and that you’ve already put the equipment to good use. We appreciate your recommendation and your trust in MechMaxx.
This company is legit. Bought the B200 35hp wood chipper. Shipping was timely, coordinated and efficient. Minor issues but customer support and technical support handled very well. I would recommend. Would have been higher rating but needed replacement part.
Réponse : MechMaxx
Thank you, Rhonda, for taking the time to share your experience. We’re glad to hear you’re pleased with the B200 35hp wood chipper and that shipping and coordination went smoothly. We’re sorry for the minor issue you encountered but happy to know our customer and technical support teams were able to take care of it quickly. Your recommendation means a lot, and we appreciate your trust in MechMaxx.
just think the products you sell are misleading i spent 4000 dallors on a presure wAsher that was supposed to be 4000psi the one i got is only 3500 psi and it sits in a inclosed frame with four wheels and none of the wheels are steerable they are fixed trying to use this thing anywhere where it needs moving good luck it weighs 400 lbs already wheels are distroyed axles bent by trying to move it around its completly junk . when i contacted support about issue they come back at me that the industry standard has a 500 psi + or- wich is a complete lie i will never buy there junk again
Réponse : MechMaxx
Thank you, Rodney, for sharing your experience. We’re very sorry to hear that the pressure washer did not meet your expectations and that you’ve encountered issues with mobility and performance. We understand your frustration and take your feedback seriously. Please reach out to our customer service team directly with your order details so we can review this situation and see how we can make it right. We appreciate you taking the time to bring this to our attention.
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