I found this service to be invaluable, helping me navigate what could have been a very tough time. Jules our mediator is a really warm and friendly lady who took time to check in on how we each felt... Voir plus
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I had a really positive experience with my MIAMs meeting this morning. The whole process was straightforward, reassuring and informative. Everything was explained clearly, and I felt comfortable askin... Voir plus
L'entreprise a répondu
Jules made me feel as relaxed as possible. She explained each step carefully and was sure to check we were both in agreement all along the way. In very trying circumstances she made the process as eas... Voir plus
L'entreprise a répondu
I can see it's beneficial if both party's are there to actually work through stuff openly and honestly, they were helpful, polite and accommodating
À propos de l'entreprise
À propos de Mediation First
Écrit par l'entreprise
At Mediation First we think people deserve a better way of settling arguments than battling it out in the courts.
If you’re involved in any dispute - whether it stems from a divorce or separation, mediation is a simpler and less expensive solution.
We’re the go-to mediation experts throughout the UK for this fast-growing alternative to the traditional solicitor route.
By seeing the whole picture – not just one side or the other – our mediation services work to resolve disputes quickly and keep costs to a minimum.
Why choose Mediation First?
Écrit par l'entreprise
- At Mediation First, we understand that resolving conflicts can be a challenging and stressful experience. Unlike the adversarial nature of court proceedings, our mediators offer a compassionate and client-centred approach to dispute resolution. This makes it the preferred choice for a number of reasons.
- Mediation is:
- • Cost-effective: save significant time and money by choosing mediation, avoiding the financial toll of court fees.
- • Private and confidential: your privacy is safeguarded in mediation,ensuring sensitive matters stay private.
- • Client-centred: mediation focuses on helping you understand your options and find mututally agreeable solutions.
- • Cooperative: mediation fosters understanding and cooperation, preserving vlauable personal and professional relationships that court battles often strain.
Accredited FMC Family Mediators
With Mediation First you can be sure that your mediator is a professional in their field and has not only completed a short training course.
All of our mediators have achieved FMC accreditation status with the Family Mediation Council - a process that normally takes around two years to complete and requires ongoing professional development.
Coordonnées de contact
Park House Business Centre, 10 Park Street, Bristol, BS1 5HX, Bristol, Royaume-Uni
- 0330 320 7600
- office@mediationfirst.co.uk
- mediationfirst.co.uk
Move Forward with Mediation First
4,6
Excellent
367 avis
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Excellent service
Clear concise information given in a sympathetic yet impartial manner.
11 février 2026
Professional and unbiased
Amanda tried her best to bring a solution from a messy situation stayed professional and unbiased throughout.
6 février 2026
Very nice thanks a lot
5 février 2026
Jules was so patient with me
Jules was so patient with me. She talked me through everything throughly.
5 février 2026
It all seemed brilliant but after they…
It all seemed brilliant but after they had spoken to my ex I just got an email saying basically go to court we can't tell you anything else which I thought could of been handle better with a call perhaps but apart from that the initial talk/video call felt very productive
29 janvier 2026
Réponse de Mediation First
Hi,
Thank you for taking the time to leave a review of your experience with Mediation First.
I am really glad to hear that you found the experience in general was very productive. I do note your comments around the process following the meeting with your ex and your feedback on this point is really helpful.
Our policy is to email following the meetings and we do try our best to write emails in such a way as to offer straightforward helpful guidance where, as in your case, a decision has been made by the mediator that mediation is not proceeding. It is important to understand that we are, as set out in our Code of Conduct, limited with what we are allowed to share once the decision has been made not to proceed - but I appreciate that in some cases clients may prefer to speak with either the mediator or one of our support team to discuss the decision and next steps.
I will take this on board and see how we can modify our processes in this area to make what can be a difficult conclusion a better experience for our clients.
Thanks again for taking the time to leave this review.
Best wishes
Tom
Mediation First
The mediatior was friendly very…
The mediatior was friendly very understanding and made me feel comfortable in communicating with her,
3 février 2026
I have just finished two sessions with…
I have just finished two sessions with Amanda to meditate between my ex partner and I for arrangements for our children. Amanda was brilliant with helping us recognise the effect certain situations can have on our children.
I feel we came to a very good agreement regarding access for our children.
3 février 2026
I found Mediation First helpful
I found the initial session very useful. Georgina was professional, kind, and understanding throughout. She asked thoughtful questions and carefully recorded all the information about my case. The session did not feel rushed, and we were able to cover everything within the first hour.
Although the joint mediation could not ultimately go ahead, I do not feel that the initial session was in vain. Speaking to Georgina made me feel stronger and more confident about myself. She also recommended a book, which I found both interesting and poignant.
I would recommend trying Mediation First to anyone who wishes to resolve matters amicably, rather than going through solicitors or the courts.
3 février 2026
Fantastic experience with what they do…
Fantastic experience with what they do for you
28 janvier 2026
Bitterly disappointed with the service
Bitterly disappointed with the service. The only real focus here was to take money from people during their worst moments.
I’ll never forget this
28 janvier 2026
Réponse de Mediation First
Dear Nikolas,
Thank you for taking the time to leave this review of our service.
I’m very sorry to hear that you were disappointed with the service that you received. As you can appreciate I am unable to provide any details of the specific nature of your case with us due to confidentiality but on review I can ensure you that it was handled appropriately by an accredited and experienced family mediator. In your case a decision was made that mediation would not be proceeding and whilst we understand that can feel very disappointing please be assured that the decision was made after careful consideration.
I do need to refute entirely your assertion that our service was intentionally attempting to ‘take money’ from you. The decisions all of our mediators make, as to whether mediation is safe and appropriate to proceed, are not taken lightly and are always made after careful consideration and in line with our professional code of conduct. Even where mediation is not proceeding we hope that the time spent one-to-one with an experienced family mediator is valuable in itself and helps you to consider your next steps.
In relation to fees, in this case you paid for the one hour Mediation Information and Assessment Meetings. We currently charge £125 + VAT per person for that service, by way of comparison there is a figure quoted on the Family Mediation Council’s website that you can expect to pay around £120 per person for a MIAM.
If you feel strongly that the service you received was not to the required standards then I would encourage you to contact our Mediation Support Team directly and we will be happy to look in to this further.
Kind regards
Tom
Mediation First
Absolutely fantastic
Absolutely fantastic. Will dealt with out case and he was fantastic, I could ask for more.
Just a pity the family aren't the same.
16 janvier 2026
Mediation
Vicky was very calm, collected and efficient. Made a very difficult experience smooth as it could be. Thank you.
15 janvier 2026
The person who took the call explained…
The person who took the call explained very clearly to me
15 janvier 2026
I would recommend
Great communication throughout, big thanks to Sarah for her time! I would highly recommend this company.
21 janvier 2026
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