I found this service to be invaluable, helping me navigate what could have been a very tough time. Jules our mediator is a really warm and friendly lady who took time to check in on how we each felt... Voir plus
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I had a really positive experience with my MIAMs meeting this morning. The whole process was straightforward, reassuring and informative. Everything was explained clearly, and I felt comfortable askin... Voir plus
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Jules made me feel as relaxed as possible. She explained each step carefully and was sure to check we were both in agreement all along the way. In very trying circumstances she made the process as eas... Voir plus
L'entreprise a répondu
I can see it's beneficial if both party's are there to actually work through stuff openly and honestly, they were helpful, polite and accommodating
À propos de l'entreprise
À propos de Mediation First
Écrit par l'entreprise
At Mediation First we think people deserve a better way of settling arguments than battling it out in the courts.
If you’re involved in any dispute - whether it stems from a divorce or separation, mediation is a simpler and less expensive solution.
We’re the go-to mediation experts throughout the UK for this fast-growing alternative to the traditional solicitor route.
By seeing the whole picture – not just one side or the other – our mediation services work to resolve disputes quickly and keep costs to a minimum.
Why choose Mediation First?
Écrit par l'entreprise
- At Mediation First, we understand that resolving conflicts can be a challenging and stressful experience. Unlike the adversarial nature of court proceedings, our mediators offer a compassionate and client-centred approach to dispute resolution. This makes it the preferred choice for a number of reasons.
- Mediation is:
- • Cost-effective: save significant time and money by choosing mediation, avoiding the financial toll of court fees.
- • Private and confidential: your privacy is safeguarded in mediation,ensuring sensitive matters stay private.
- • Client-centred: mediation focuses on helping you understand your options and find mututally agreeable solutions.
- • Cooperative: mediation fosters understanding and cooperation, preserving vlauable personal and professional relationships that court battles often strain.
Accredited FMC Family Mediators
With Mediation First you can be sure that your mediator is a professional in their field and has not only completed a short training course.
All of our mediators have achieved FMC accreditation status with the Family Mediation Council - a process that normally takes around two years to complete and requires ongoing professional development.
Coordonnées de contact
Park House Business Centre, 10 Park Street, Bristol, BS1 5HX, Bristol, Royaume-Uni
- 0330 320 7600
- office@mediationfirst.co.uk
- mediationfirst.co.uk
Move Forward with Mediation First
4,6
Excellent
367 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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A first rate service
My mediator was polite, knowledgeable and made me feel comfortable.
24 novembre 2025
Professional, Understanding and kind
Jan Galloway was extremely professional, understanding and kind to us both in what was a very difficult situation. Although we did not progress beyond a couple of meetings as we were able to resolve issues ourselves, she was helpful in many ways and I would have trusted her to complete the process if we had needed to proceed.
26 novembre 2025
Will was really great
Will was really great. He made my thoughts and feelings feel very valid. Although the other party didn’t go through with a meeting, Mediation First has guided me in the next steps in solving things. Thankyou
19 novembre 2025
Sympathetic and professional staff and…
Sympathetic and professional staff and organised process
25 novembre 2025
Very straight forward
Very straight forward. Very experienced lawyer. Very professional and very clear. Perfect.
24 novembre 2025
Was really helpful and supportive…
Was really helpful and supportive during the process! Highly recommend for mediation
24 novembre 2024
Wasn’t the company that was the…
Wasn’t the company that was the problem. It was the lady that was mediating us. She called me the incorrect name over and over again in one of our sessions. She got incorrect details on important documents. I just felt that she wasn’t very understanding or caring about the hardest time of my life. I know it’s their job to be mutual and understand both sides but you can still show a caring side when doing this. Divorce is so hard and isn’t a nice thing to be going through, so a little compassion would help.
14 novembre 2025
Réponse de Mediation First
Hi,
Thank you for taking the time to leave this review of your experience with us.
I really am sorry to hear that you felt that your mediator came across as uncaring and lacking understanding at what will undoubtedly have been a very difficult time for you.
As you will understand I am not able to go in to any details of your particular case here due to confidentiality, however, all I can say is that the mediator that took your case is very experienced and has received a lot of very positive feedback from her clients. From your review it would seem that they have, however, fallen short of the very high standards of service that we expect from all of our mediators on this occasion and I can only offer our apologies for that.
As part of our internal review processes I will share your comments with your mediator and our Director of Mediation Services. This will allow the mediator a chance to reflect on your comments in relation to the service that she delivers and to see where she can improve.
We do take it seriously when our clients raise concerns and so thank you again for taking the time to leave this feedback. Should you wish to speak with a Director then please do get in touch with our support team on 0330 320 7600 and they can arrange for someone to make contact to discuss further if that would be helpful.
I wish you all the best for the future.
Tom
Mediation First
Sarah Ross was brilliant put me at ease…
Sarah Ross was brilliant put me at ease and helped me through a rough time I didn’t realise how messed up I still was but she helped me through thank you so much
21 novembre 2025
Réponse de Mediation First
Dear Shaun,
Thank you so much for your kind comments about your mediator Sarah.
We're pleased to hear she was able to help you at a difficult time.
I will pass your comments on to her and the team at Mediation First wish you all the best for the future.
Tom
Mediation First
Professional
20 novembre 2025
I have used Mediation First before
I have used Mediation First before, luckily with the same mediator. Both times they have been professional and knowledgeable.
12 novembre 2025
Réponse de Mediation First
Dear Paul,
Thank you for taking the time to leave this review of your experience.
We are really glad to hear that you have been pleased with the service you received both time.
I have passed on your comments to the mediator and she was very heartened by your kind words.
Best wishes
Tom
Mediation First
Really helpful,
Really helpful,
Amanda made a stressful situation much easier. Completely impartial and explained everything no jargon or overly complicated language. Would 100% recommend if you want something resolved fairly and quickly
18 novembre 2025
Réponse de Mediation First
Hi,
Thank you for leaving these kind comments about your experience of the service with your mediator Amanda.
Thank you for your recommendation too and pleased that we were able to help with your particular situation to reach a resolution.
I will pass on your comments to Amanda.
Best wishes
Tom
Mediation First
It's to help guide parents
Very understanding and listening to my current circumstances with the situation regarding my daughter. Felt listened to and understood which is more I can say about some solicitors I have spoken too. Felt human for once
18 novembre 2025
Réponse de Mediation First
Dear Nick,
Thank you for taking the time to leave this review of your experience with us.
As a service we passionately believe in offering a compassionate experience that listens to clients whilst maintaining a professional impartiality. The likelihood is that clients are going through what is a very difficult time in their lives and so should be given the time to explain their situation to one of our accredited mediators in the one-to-one meeting. So it is great to hear that you felt listened to.
I will pass on your kind comments to your mediator and wish you all the best with the future.
Tom
Mediation First
Will was very professional and made me…
Will was very professional and made me feel comfortable. Would Recommend
18 novembre 2025
Réponse de Mediation First
Dear Jessica,
Thank you for your review of our service and thank you for your kind comments about our mediator Will.
Great also to hear that you would recommend our services to others.
Thanks again and best wishes
Tom
Mediation First
Friendly helpful and informative
Friendly helpful and informative
Put me at ease, thank you!
14 novembre 2025
Réponse de Mediation First
Dear Claire,
Thanks for taking the time to review the experience you had with our mediation service and wonderful to hear that we were both helpful and informative.
I'll pass your comments on to the mediator and the rest of the team.
Best wishes
Tom
Mediation First
From the first moment of contact we…
From the first moment of contact we felt confident and assured that we had chosen the right people for our situation. They shared clear and detailed information about each stage of the process. Our meeting was on time and our mediator was incredibly supportive and informative.
12 novembre 2025
Réponse de Mediation First
Dear Frankie,
Thank you for your kind words about your meeting with our mediator and also the comments about the service as a whole.
It is very welcome to hear that we were able to be both supportive and information.
I will pass your comments on to your mediator and the rest of the team.
Thanks for taking the time to leave this review.
Best wishes
Tom
Mediation First
Karen was so patient with us
Karen was so patient with us. She is super knowledgeable and has a great ‘bedside manner’.
10 novembre 2025
Réponse de Mediation First
Dear Rebecca,
Really do appreciate you taking the time to leave this review of your experience with our mediator Karen.
Thank you for the way that you have expressed her ability of demonstrating all her mediation skills in the phrase 'bedside manner' - it is a good way of putting it!
As you point out mediators are also able to combine this side of their role with a huge amount of technical knowledge.
I will very happily pass on your comments to Karen.
Best wishes
Tom
Mediation First
Brilliant organisation
Mediation first was fantastic from the get go! Everyone was very supportive, understanding and professional but in a way that welcoming and comforting. Our situation was dealt with promptly and any important information was explained clearly. If I didn’t understand anything it was explained to me in a way I could process it and done so without judgement! A truly great organisation! Thank you
7 novembre 2025
A***
Amanda made my experience very easy and she calmed my nerves straight away. We came to a conclusion very quickly.
29 octobre 2025
Réponse de Mediation First
Dear Dana,
Thank you for your review of your experience with our mediator Amanda.
It is lovely to hear that she was able to put you at ease at what sounds as though is a difficult time.
I will pass your comments on to her and wish you the best for the future.
Tom
Mediation First
Phillipa was great
Phillipa was great and explained everything clearly to me and listened to me, thank you for helping
6 novembre 2025
Réponse de Mediation First
Thank you for taking the time to leave this review of your experience with our mediator Philippa.
Really glad to hear that she was able to provide you with the help you needed.
Best wishes
Tom
Mediation First
professional
Jukes was very professional but also easy to talk to. Jules was very understanding on our first zoom and all the way through the journey
4 novembre 2025
Réponse de Mediation First
Dear Deborah,
Thank you for taking the time to leave this review of your experience with our mediator Jules.
It sounds as though Jules was able to assist you both with your situation with the professionalism that she brings to her work as a family mediator.
I will very happily pass on your comments to her and wish you the best for the future.
Tom
Mediation First
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