Meesho Avis 1 055

Very disappointing experience with Meesho support. I raised a complaint regarding a return parcel that was never received by me, but instead of proper investigation, my claim was rejected stating “empty/wrong product.”

I have valid proof including packaging video and signed manifest from the delivery partner, yet no one has reviewed it properly. If the parcel was incorrect, why was it accepted at pickup without any objection?

This shows lack of accountability and poor seller support. I request immediate re-investigation and resolution, otherwise this leads to direct financial loss for sellers.

Highly unprofessional handling of the issue.

I wish there were a 0 star rating available because thats what they deserve.First of all i am not sure why am i banned and have restricted my shopping for no reason, secondly when i called the customer service to know what the issue is ,the agent on the line was so arrogant as if i have done something wrong and ordered something illegal. When i asked about it she started yelling over the phone ******. Worst app, worst customer service..Not recommended at all to buy anything.

This is regarding my order (Order ID: 26972651599313408).

I had received a damaged product and raised an exchange request. The product was picked up on 7 April. However,13 April without my consent or approval, you have cancelled the exchange and processed a refund.

I want to clearly state that I DID NOT request a refund at any point. This action has been taken without my permission and is unacceptable.

I strictly demand that you arrange a replacement for my product immediately. I am not interested in a refund.

If this issue is not resolved within 48 hours, I will escalate this matter to the National Consumer Helpline and file a formal complaint for deficiency in service and unfair trade practice.

I expect immediate action.

Meesho is Very much delay in delivery. And no return policy for certain products. Very bad experience 😕

Robin didn’t help me in any ways Meesho sent me damaged glass products and they were unable to initiate refund
I had initiated return on the day I receive the product and Robin told me that I had selected wrong return option and 96hours was passed and he was unable to initiate refund or connect to supervisor and wasted all my time and money

Meesho app is good, but customer support system needs improvement. There is no proper live chat or instant support option where customers can quickly explain their issues.
Because of this, it becomes difficult to resolve delivery-related problems on time. Other apps provide live support which makes things much easier.
Meesho should introduce a live chat support system so customers can directly communicate and get quick solutions.
Overall, support experience needs improvement.

Meesho has started new scam..once you order they don't deliver the product and delivery partner marks it as delivered and money is scammed...when you start completing coustomer service says we can't help it..it say delivered

Very poor service. After accepting the order and payment, they cancelled the order after a week by pointing a reason that the address is undeliverable for their delivery partner. But the location is an urban area and is easily accessible. Meesho is not reliable. They dont respect consumer rights and convenience.

Third quality and duplicate products available

Worst application I have ever used in my life. I have never seen such poor service. First, you delivered the wrong order, and then for the exchange, you took almost 10 days. Your customer support system is even worse — whenever I called, they only gave false assurances instead of resolving my concern. Such a pathetic app, Meesho. Even now, I have not received my exchange order. With this kind of service, you will never grow.Deliver my exchange as soon as possible, otherwise issue my refund immediately.

Delivery agent refused to deliver on 4th floor, and agreed to deliver in shop. After giving OTP he did not deliver the product. Raised concern through help centre but they refused to help due to order delivered via OTP

Kitne din se koshish kar rahihu mere number se ac open nahi ho raha
Kitne bar try ki hu
Open hua to product order hone ke bad lagech cancel ho jata ha
Aap mujhe bata dijiye kya problem hai
Sab ke ac open hai order hore lekin mere q nahi ho raha hai
Please aap Mera ac open kare or mera order accepted kare

I am a seller on this app,but I feel disappointed every time because buyers cheat me.I always provide the exact product along with a freebie,but some buyers replace the product & then request a return.I have faced this problem many times,but it has not been resolved yet.
The rules of Meesho are useless & even after contacting the support team,I have not received any response.Now I have decided to stop selling products in this app,My trust & confidence are completely broken.Meesho is not a trustworthy app.

I do lot of online shopping but this experience with meesho is extremely bad.. it is a complete fraud company. I ordered two digital watches but only one is delivered but when I asked for refund answer was refund if less quantity is delivered is not in their policy and they looted for my money.. think once before you order..

This is a fraud company. I Ordered and paid for one kg mango pickle but today I received only 200 gm small bottle. I suggest not to purchase from this site/app.

I have referred meesho to 4 people they have been order their 1st order too it's been 1 and half month but I didn't get meesho balance referral money I called customer care also for more than 10 times they said you will get it in 2 days but it's been 1 and half month what to do this is a bad experience from meesho why all this happening

I don't like

Very disappointing experience with Meesho.

I placed Order #265879233783371264 on 18 March 2026, which was supposed to be delivered on 26 March 2026. I had already paid online, but I still have not received my order.

Despite contacting customer support multiple times, there has been no proper response or resolution. Even after 10 days, the order was neither delivered nor cancelled. To make matters worse, the Help option for this order was closed without resolving my issue.

This has been a complete waste of my time and money. I expected better service and accountability.

@Vidit Aatrey, Co-founder, Chairman, Managing Director, and CEO of Meesho — this situation is truly disappointing and reflects poorly on the company’s customer service.

Poor rating for mesho
This compani not good
Totly froud
This company first opens a seller's account, then closes the account and stops payments, causing losses to many sellers

This has been one of the most outrageously pathetic and unacceptable service experiences I have ever faced.

This is not just poor service — this is complete incompetence, negligence, and zero accountability.

1st Order:
My order wasn’t even shipped for 10 DAYS. When I finally followed up, I was casually told it would “auto-cancel.” No urgency, no apology, nothing. On top of that, I lost the discount vouchers I had applied — effectively penalized for THEIR failure. Not a single attempt to compensate or resolve.

2nd Order:
I clearly instructed the delivery agent to leave the parcel with my neighbour. The agent didn’t even bother to show up. No call, no attempt — just pure negligence. After 2 days, the order was cancelled like it meant nothing.

3rd Order:
Again, I gave them another chance (which was clearly a mistake). The delivery agent called but NEVER showed up. I raised a complaint — completely ignored. No response, no resolution, just silence.

Customer Support (or the lack of it):
When I finally contacted customer service, I was shockingly told their system was “down” and I should NOT call. Seriously? If your system is down, does that justify abandoning your customers? What kind of unprofessional, irresponsible attitude is this?

This entire experience reflects a complete breakdown of integrity, professionalism, and basic customer service ethics. Orders are mishandled, delivery agents are careless, complaints are ignored, and support is practically nonexistent.

This is not just disappointing — this is disgraceful.

I strongly warn others: do not rely on this platform if you value your time, money, and peace of mind. This has been nothing short of a nightmare.