Ava has been a game changer for me when it comes to tracking my expenses, and credit score. With its useful credit builder program, my score has increased 91 points in the past two months. Not to men... Voir plus
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Lisez les avis des autres
I tested this App out in order to feel confident with referring my clients looking to rebuild and re establish their credit. This is very simple to understand and also provides a lot of value. It repo... Voir plus
I saw an ad for Ava Finance on YouTube so I tried it out. Within the first week of using Ava my credit score went up 49 points! I was excited that it worked so fast I would recommend Ava to anyone try... Voir plus
I’ve been using Ava for about a year now, and the results honestly speak for themselves. When I started, my credit score was 462, and today it’s 647. That kind of improvement felt impossible before Av... Voir plus
À propos de l'entreprise
- Société financière non banquière
- Service de finances alternatives
- Service de conseil en crédit
- Institution financière
- Planificateur financier
À propos de Ava Finance
Écrit par l'entreprise
Ava is a fintech startup, founded by seasoned experts of the credit industry with the goal of helping people pay the lowest cost on their debt by building their credit easily with an automated credit building app.
We offer a host of credit-building products and debt management tools for as low as $6 a month.
We make a commitment in making our products accessible and affordable to our customers, along with providing all of our services with no interest, no hidden fees, and no hard credit checks.
Coordonnées de contact
30211 Avenida de las Banderas #220, 92688, Rancho Santa Margarita, Etats-Unis
- support@meetava.com
- meetava.com
4,7
Excellent
3 k avis
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best Credit reporting app
Ava has helped my credit so much these last couple of months. So nice seeing my score go up every time I pay my phone bill.
17 avril 2026
Avis spontané
My score has went up 109 points since…
My score has went up 109 points since using Ava! It has only been 2 months! I would 1000% recommend Ava if you are looking to boost your credit score. I have been receiving so many pre approval offers.
17 avril 2026
Avis spontané
Horrible customer service
No Refund, No Support – Very Frustrating Experience
I’ve had a very disappointing experience with Ava Finance. I requested to cancel my account and receive a refund of $78.39, and I submitted all the required documents.
It’s been weeks of emailing and calling, and I still haven’t received any resolution. The lack of communication and support is extremely frustrating and unprofessional.
At this point, I feel ignored as a customer. I would not recommend this service based on my experience unless they improve their customer support and actually follow through on refund requests.
16 avril 2026
Avis spontané
Using Ava has been great for improving…
Using Ava has been great for improving my credit in a simple way. I’ve recommended it to my family and friends.
15 avril 2026
Avis spontané
The company helped me with exactly …
The company helped me with exactly everything I needed. I recommend to anyone around me.
15 avril 2026
Avis spontané
My experience is amazing and I am happy…
My experience is amazing and I am happy with the service.
15 avril 2026
Avis spontané
Nice easy plan
14 avril 2026
Avis spontané
Réponse : Ava Finance
Hello Brianna,
Thank you for taking the time to leave a rating. We noticed your review didn't include specific details, but seeing a 1-star rating tells us we missed the mark during your experience. We’d like to look into this immediately, but we are currently unable to find an account under your name.
Please respond to our request for more information at your earliest convenience or contact us directly at Support@meetava.com.
Best,
Ava
Ava help boost my credit and made sure…
Ava help boost my credit and made sure I paid everything on time
1 avril 2026
Avis spontané
My score increased so much with the Ava…
My score increased so much with the Ava app.
12 avril 2026
Avis spontané
Less than six months I had a big jump…
Less than six months I have a big jump to 141 points on my credit score. That’s a big win. Now I can apply for credit cards with confidence. No b.s. Thank you, AVA!
9 avril 2026
Avis spontané
Great experience definitely recommend!!
10 avril 2026
Avis spontané
Easy to use and super helpful for…
Easy to use and super helpful for building credit!
10 avril 2026
Avis spontané
No support, app doesnt work
I signed up with ava to report my rent, paid the fees, linked my bank and what do you know all of a sudden it has connection problems. Customer service is a joke they will take for ever and give you a generic response and once they respond that is it. No more conversation follow up. So dont expect help. The website or app dont provide much information and if you try to cancel they threaten you that they will hurt your credit score. This app is a scam. There is no information on what does and does not qualify for a rent payment. Deceiving
8 avril 2026
Avis spontané
Réponse : Ava Finance
Dear Hadmetl,
Thank you for sharing your feedback. We genuinely understand the frustration that comes with managing your credit, and I’d like to clarify the situation regarding your account and our services.
Account & Connection Status
Our records show that you joined us on April 9th and successfully activated your Ava Card, which can be used for subscription services. We also confirmed that your bank account was successfully linked. Our system is designed to automatically scan connected accounts for rent, utility, and telecommunications payments to present them for reporting to the credit bureaus.
Payment Compatibility
Regarding your specific situation, you mentioned that you use Zelle for your rent payments. While we strive for broad compatibility, Zelle is currently not a supported payment method for rent reporting. Because Zelle transactions often lack the specific data tags required by credit bureaus to verify them as "rent," we cannot accurately report those specific transactions at this time.
Support & Communication
We noticed that you sent five inquiries between yesterday and early this morning. We aim to be as responsive as possible; however, as a small team, it can take our agents a little time to provide a thorough, non-automated human response to multiple consecutive tickets.
The Impact of Closing an Account
We want to address your concern regarding "threats" to your credit score. It is never our intention to intimidate our members. However, we are required by law to inform users that closing a credit account (like the Ava Card) can impact your credit score by:
Reducing your total available credit.
Lowering your average age of accounts.
Potentially increasing your credit utilization ratio.
This is a standard function of how credit scoring models work, rather than a penalty from Ava.
If you would still like to proceed with the cancellation since Zelle is your primary payment method, please reply to our latest email thread and we will finalize that for you immediately.
Best regards,
The Ava Team
Ava is the best in creditbuilding and…
Ava is the best in creditbuilding and they also reward you back with credit increases and much more..great customer support.Ava has raised my score 115points.
8 avril 2026
Avis spontané
I have nothing but great things to say…
I have nothing but great things to say about Eva finance. They’ve helped raise my score 60+ points and still rising. Appreciate you guys.
8 avril 2026
Avis spontané
Since using Ava my credit score has…
Since using Ava my credit score has gone up over 80 points in 3 months! It’s the simplest way to build credit and I do not have to think about it. I love it and will continue to use this app!
7 avril 2026
Avis spontané
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