Discovered Ryan and Meet Bernard on Instagram after their reels appeared on my discover page, and I’ve been following ever since. They stock some great pieces from a range of brands I love. On a... Voir plus
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Lisez les avis des autres
Received my first order from these guys, which was quick and efficient. They even took the time to write a personal handwritten note on the invoice. Nice touch. Their Instagram content is what first... Voir plus
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I started watching the reels posted on Insta and really liked the delivery of the video and also the practical help in putting together outfits and talking me through them. Ordered a pair of tro... Voir plus
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Great independent shop selling awesome brands! I ordered some socks online and they emailed straight away to say they were so sorry they had sold out of the colour I wanted, so suggested another colou... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.
Coordonnées de contact
Meet Bernard, 37 North Cross Road, SE229ET, London, Royaume-Uni
- 02082994926
- ryan@meetbernard.com
- meetbernard.com
4,9
Excellent
239 avis
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Brilliant service
Ordered gorgeous Stine Goya dress, arrived super quick and added surprise bonus of ‘birthday discount’ which made the price unbeatable. Not my first online purchase here and won’t be my last. Excellent service!!
13 novembre 2023
Réponse de Meet Bernard
Oh thank you so much for leaving the kind review Selina... It's much appreciated. Glad you love the dress and the service, we don't get it right every time so great to hear when we do! Much Love, R & D
Réponse de Meet Bernard
Garry, we really appreciate you taking the time to leave that review... Many Thanks Amigo!
Réponse de Meet Bernard
Thanks so much for the kind review Joanne... We love what we do!
Ex display and soiled
I bought some shoes in the sale but they arrived dirty and spotted on the upper as had been ex-display. I returned them and received a refund for the returns postage. I always support small local businesses so this was unfortunate
1 octobre 2023
Réponse de Meet Bernard
Thanks for taking the time to leave the review Jo...
Old stock and display models do get tried on unfortunately and as a small, family run indie business we can't afford to hold lots of stock.
We wouldn't advertise this in the product description if that's what you were referring to as it's generic description. However, we should have flagged it to you when we sent it out, i guess the girls missed this when packing so apologies for that.
We do normally contact the customer if spotted and offer a discount. Again, sorry this has not happened.
Try one of the major commercial websites who may have fresh stock of the trainer you're trying to get and lots of sizes, may be better for you.
Also, we saw they were slightly dirty on the sole, we couldn't see any scuffs though, do you have anymore specific info on that?
Much Love, Bernard x
I ordered something that didn’t exist
14 septembre 2023
Réponse de Meet Bernard
Thanks for the kind review Gerry...!
Our EPOS provider was hacked recently and has sent our stock management system into chaos... Apologies.
Best of luck with the tennis x
Quick refund.
I made an error in the order. Meet Bernard immediately cancelled the order and refunded me without delay.
Cheers.
6 août 2023
Very quick and efficient service
Very quick and efficient service, wonderful quality and a personal touch!
3 août 2023
Speedy delivery as always
Speedy delivery as always, clothes as described and great fit. Thanks folks!!
11 juillet 2023
Réponse de Meet Bernard
Sam, it’s is our absolute pleasure… Thank you for the kind review 🙏🏼
Réponse de Meet Bernard
Raoul, thanks for the kind review Fella, it's much appreciated...
Excellent customer service
Excellent customer service and communication for my online order - the shop really went the extra mile to ensure my order was correct (ie sizing). Thank you.
4 juin 2023
Réponse de Meet Bernard
Neil... We really appreciate you taking the time to write that. Thank you so much.
Impeccable service & loving my new YMC…
Impeccable service & loving my new YMC top. Ryan is a 100% legend!
18 mai 2023
Réponse de Meet Bernard
Thank you so much Nick, really appreciate that!
Lack of basic service
Purchased two items, charged for both. One out of stock so you ask me what I want to do - that’s fine but how can you charge me for something you don’t have. Ask for refund, no response. Send another email - no response. This isn’t customer service
Just seen a response - yes emailed three times after I left the review, what an amazing coincidence. I used to be a regular purchaser when you had the shop in Greenwich, on the basis of your response don’t worry, I won’t be shopping with you again.
17 mai 2023
Réponse de Meet Bernard
Gavin,
We emailed you 3 times about this asking what you wanted to do and processed your refund as soon as we heard from you.
I'm not sure we could have done much more.
we're not Amazon here just a small independent store. We'll try to be quicker in future.
Thanks for the kind review though.
Thanks for editing your review.
As you well know we haven’t emailed you at all after your review with trustpilot, that’s very dishonest of you and a total lie.
That’s such a shame from a former regular customer who if was a regular customer would know us better.
We’ll miss you as a customer and only hope you can find your order for a pen and notepad on much more efficient commercial websites.
Great customer service and product
24 avril 2023
Réponse de Meet Bernard
You’re the best for leaving that kind review… Much appreciated Jules 🙏🏼
Great product and speedy delivery
Great product and speedy delivery. What more do you want 👌🏼👌🏼👌🏼
17 avril 2023
Réponse de Meet Bernard
That’s what we do! Thanks for the kind review, it’s much appreciated. Bernard x
Meet Bernard made it easy for me to…
Meet Bernard made it easy for me to send a gift card to a family member from overseas for his favourite store
Thank you
14 mars 2023
Réponse de Meet Bernard
Thanks so much for the kind review, it's really appreciated... x
Very happy
Very happy. Service was excellent and so was the price compared to other stores. Item was delivered quickly and for free! Recommend.
2 mars 2023
Réponse de Meet Bernard
Only 4 stars!? Thanks for the kind review Liam, very much appreciated...🙏🏽
Not received
23 février 2023
Réponse de Meet Bernard
Our pleasure! Thanks for the review...
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